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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Paul Horton at Elavace has done an outstanding job supporting us through our property purchases. We are currently in the process of buying two properties—one already completed and one off-plan—and Pau... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very informative about the market, has great knowledge of the area. Gave me multiple options. Was incredibly speedy and professional with replies. Also they are really good at following up and making... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I spoke to Anthony and found his manner to be excellent, honest and open, friendly but businesslike. He knew his stuff, he wasn’t pushy, but was assertive and wanted to get things tied up. He had goo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recently purchased my first investment property. I’d been looking at investing for a while but was unsure of my best options and had been given conflicting advice. I spoke to Paul Horton and received... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Investimento em propriedades

Escrito pela empresa

Property Investment and Buy to Let Specialists. We help new and experienced investors find the most stable, most profitable opportunities in the UK.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

173 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellence and Customer Satisfaction

The Elevace representative was very professional; taking me through a variety of available properties both in Liverpool and Manchester and providing suggestions on how to make my acquisition journey one to be completed with ease; giving accurate market insights in comparison of the intercity trends .

The communication was excellent. His responsiveness to questions with clarity and promptness was amazing .

The negotiations were going well except that the delay to finalize everything came from my side since I had to sort a bit of some issues from my end . Marketing materials in slides and videos were issued and I was able to be taken along the available properties live .Otherwise I am satisfied and would recommend the company and they get representative to others .

Thank you Elevace .

13 de agosto de 2025
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you so much for your wonderful 5-star review and for sharing your experience with Elavace.

We’re delighted to hear that our representative provided you with professional guidance, clear communication and valuable market insights throughout your property search in Liverpool and Manchester.

We truly appreciate your patience during the process and are glad we could support you with detailed marketing materials and live property viewings to make your acquisition journey smoother.

We look forward to assisting you again in the future and wish you every success with your investment.

The Elavace Team

Avaliado com 5 de um total de 5 estrelas

Great service from Paul Horton (Elavace)

Paul Horton from Elavace has been incredibly professional and helpful throughout my experience. From our very first conversation, he put me at ease with his low-pressure approach; it was clear he prioritised listening to my requirements over pushing a sale. While I ultimately decided against an off-plan property for my first investment, I would certainly welcome the opportunity to work with Paul again on future ventures.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you for taking the time to share your experience and for your kind words about Paul. We’re really pleased to hear that he made you feel at ease from the very first conversation and took the time to truly understand your requirements.

At Elavace, we strongly believe that the right advice comes from listening first, not pushing a sale, so it’s great to know that this approach stood out to you.

We truly appreciate your openness and would be delighted to support you on any future investment opportunities when the time is right. Thank you again for considering Elavace.

The Elavace Team

Avaliado com 5 de um total de 5 estrelas

Outstanding Service and Professional Support from Paul Horton

Paul Horton at Elavace has done an outstanding job supporting us through our property purchases. We are currently in the process of buying two properties—one already completed and one off-plan—and Paul has been excellent at every stage. He consistently went back and forth with the developers on our behalf to secure us a great deal, always making sure our interests came first. His communication was clear and timely, he was transparent throughout the process, and he made what can be a stressful experience feel smooth and well-managed. We truly felt supported and confident thanks to his professionalism and dedication. Highly recommended.

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you very much for your fantastic 5-star review and for sharing your experience.

We’re delighted to hear that your property purchases have been such a positive journey and that Paul provided outstanding support throughout both transactions.

Paul takes great pride in representing our clients’ best interests, and your comments about his dedication, clear communication, and professionalism truly reflect the standard of service we strive to deliver at Elavace.

Thank you again for your recommendation and for placing your trust in us. We wish you every success with your new properties and look forward to supporting you again in the future.

The Elavace Team

Avaliado com 1 de um total de 5 estrelas

Derry was extremely professional and likeable until…

Derry initially came across as very professional, proactive and personable. I appreciated the effort he put in while discussing an off-plan investment, including arranging a visit to Liverpool.
However, due to personal circumstances in 2025 , I paused property investing and was not in a position to move forward. I wasn’t committing to calls or follow-ups, although I continued to receive occasional messages, emails and calls to restart my interest.
Recently I explained again that I was not ready to proceed, as I had purchased a vehicle for work. I explicitly stated I was uncertain about continuing in 2026. While I understand sales can be persistent and I appreciated the flexibility offered around payment, I decided to hold off again.
During the final call with Derry, the tone became very confrontational and I felt uncomfortably pressured. I was particularly disappointed by comments mocking my car purchase as something that would “depreciate in value rather than buying a property and make income”, followed by remarks implying I had “wasted their time” multiple times and comments about not being on the property ladder. I was also contacted via different phone numbers after I had stopped responding.
Overall, I found the approach unprofessional and unnecessarily personal. Even though I wasn’t ready to invest at the time, this experience has convinced me that this is not a company I would return to when I am ready. Based on this experience, I would not recommend.

5 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Derry Matthews Review

Didn't end up buying with Derry in the end due to a change in circumstances, but he was professional throughout and very helpful. Would recommend him as an agent for sure. Nice guy.

14 de junho de 2025
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you for your kind review.

We’re glad to hear that Derry remained professional and helpful throughout your experience, even though your circumstances changed. We really appreciate the recommendation and wish you all the best for the future.

The Elavace Team

Avaliado com 5 de um total de 5 estrelas

Very good service

Although i have not carried out any transaction with Elevace, the staff was very helpful, did their best to provide all available investment options which were suitable for me and my family and had a swift and honest response to all my queries. If i would purchase property in the UK i would definitely cooperate with them.

16 de setembro de 2025
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you so much for your kind words and positive feedback!

We’re delighted to hear that our team could assist you and provide clear, honest guidance on investment options. It means a lot to us that you felt supported, even without completing a transaction.

We would be thrilled to work with you in the future should you decide to invest in property in the UK.

The Elavace Team

Avaliado com 4 de um total de 5 estrelas

Elevace a smooth sale agreement

I was introduced to Elevace by Mr P.Horton . When trying to buy an investment property.
Mr Horton, is a very approachable individual , he understands his subject well, that’s why he is able to answer all questions, he is sincere humble and truthful, he understood exactly what I wanted and delivered . He will treat you as a friend more than a customer.
I can say Paul, demonstrates maturity, integrity, and professionalism, with the capacity to lead teams, resolve challenges, and deliver consistent results, this was a great experience and I will recommend Mr Paul Horton as a reliable person
Ahmed EL Hakeem

4 de agosto de 2025
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you very much for taking the time to share your experience.

We’re delighted to hear that your introduction to Elavace and your work with Paul Horton made such a positive impression. Providing clear guidance, honest advice, and a supportive experience is exactly what we aim for, so it’s great to know Paul was able to understand your goals and deliver the level of service you described.

Thank you again for your recommendation, Ahmed. We truly appreciate your trust in Elavace and wish you every success with your investment.

The Elavace Team

Avaliado com 5 de um total de 5 estrelas

Amazing service! Thank you Keith!

Amazing service! Always providing you with updates and other relevant information, the customer service and hand holding is phenomenal! Thank you Keith!

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you so much for your positive feedback!

We’re thrilled to hear that Keith’s support, updates and guidance made such a positive impact. Providing attentive and proactive service is exactly what we aim for, and your kind words mean a lot.

The Elavace Team

Avaliado com 5 de um total de 5 estrelas

First property investment

Recently purchased my first investment property. I’d been looking at investing for a while but was unsure of my best options and had been given conflicting advice. I spoke to Paul Horton and received really clear information and felt assured on my decisions. His attention to detail and understanding was really impressive, I felt he understood what I was looking for and was able to answer all of the questions I posed. He took time to meet me and visit the investment I’d been looking at purchasing. I felt the process was made easy and I have no doubt I made the right decision by investing.

12 de dezembro de 2025
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you so much for your fantastic feedback!

We’re delighted to hear that Paul was able to provide clear, detailed guidance and help you feel confident in your investment decisions.

Taking the time to understand your goals and answer all your questions is exactly what we strive for. Congratulations on your first investment property, and we’re thrilled to have supported you through the process!

The Elavace Team

Avaliado com 5 de um total de 5 estrelas

Professional service at Elavace…

Spoke with Derry regarding investing in properties. He was polite, provided guidance and advise to meet my needs/circumstances in addition to sending me link to available development in the region of interest that suit my budget.

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

We’re thrilled to hear that Derry was able to provide polite, knowledgeable guidance tailored to your needs and budget.

It’s great to know the information on available developments was helpful in your decision-making process. We truly appreciate you taking the time to share your experience.

The Elavace Team

Avaliado com 5 de um total de 5 estrelas

Derry gave me amazing service and help…

Derry gave me amazing service and help me understand everything so easy very helpful

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you for the fantastic review! We’re delighted to hear Derry provided amazing service and made everything easy to understand.

Helping our clients feel informed and supported is our priority, so your feedback means a lot.

The Elavace Team

Avaliado com 5 de um total de 5 estrelas

Derry was easy to deal with and very…

Derry was easy to deal with and very informative.

5 de agosto de 2025
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you for your great feedback!

We’re pleased to hear Derry was easy to deal with and provided clear, informative support. We really appreciate you taking the time to share your experience.

The Elavace Team

Avaliado com 5 de um total de 5 estrelas

Keith is an incredible professional

Keith is an incredible professional: informative, supportive, insightful, knowledgeable, caring & empathic as to his client’s needs. It’s been such a pleasure working with him, Dave, Emma & the entire Elavace team. I’m really looking forward to increasing my portfolio with Elavace this year, working closely with Keith & Dave as my key partners.

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you for such an outstanding review.

We’re incredibly proud of Keith and the care, insight and professionalism he brings to his work, so your feedback means a great deal.

It’s also wonderful to hear Dave, Emma and the wider Elavace team have made your experience such a positive one. We truly value your trust and look forward to continuing to grow your portfolio together this year.

The Elavace Team

Avaliado com 5 de um total de 5 estrelas

Great experience

The entire process from the very beginning up to now was great. All the information I need it and I may need was provided with exceptional professionalism.

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you for your fantastic review!

We’re delighted to hear you had such a great experience from start to finish. Providing clear information and maintaining a high level of professionalism throughout the process is exactly what we strive for, so your feedback means a great deal to us.

The Elavace Team

Avaliado com 5 de um total de 5 estrelas

Derry has been very informative and…

Derry has been very informative and knowledgeable about the upcoming projects in Integritas. He is very professional and approachable when asking questions and queries

1 de novembro de 2025
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you for the excellent feedback! We’re delighted to hear that Derry has been informative and knowledgeable about the upcoming Integritas projects.

His professionalism and approachable manner are qualities we truly value, and we’ll be sure to share your kind comments with him.

The Elavace Team

Avaliado com 5 de um total de 5 estrelas

Derry was very helpful

Derry was very helpful, always happy to keep us updated too!

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you for the wonderful review! We’re so pleased to hear Derry was helpful and kept you well updated throughout.

We really value clear communication and are glad that came through. We appreciate your support.

The Elavace Team

Avaliado com 5 de um total de 5 estrelas

Simply the most professional

Simply the most professional, helpful and easy company to deal with.
From the 1st communication I found the staff ,especially Derry very personal and someone who took the time to understand my, the clients, vision going forward.
Through some very very difficult personal times Derry and his line manager took personal time out to help me. Something that goes far beyond business.
Thanks guys and I look forward to continuing growing my portfolio together through your impeccable planning.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you so much for this amazing review.

Your words truly mean a lot to our whole team. We’re especially pleased to hear how supported you felt by Derry and his line manager, taking the time to understand each client personally is something we care deeply about.

It’s an honour to have been able to support you, not only professionally but during challenging personal times as well.

We’re grateful for your trust and look forward to continuing to grow your portfolio together.

The Elavace Team

Avaliado com 5 de um total de 5 estrelas

Could not be more helpful and always…

Could not be more helpful and always attentive

31 de maio de 2025
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you for the wonderful 5-star review!

We really appreciate you taking the time to give us such positive feedback. Please let us know if you need anything in the future. Thanks again!

The Elavace Team

Avaliado com 5 de um total de 5 estrelas

Derry was very helpful and…

Derry was very helpful and knowledgeable, nice dealing with him

28 de janeiro de 2026
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you so much for the 5 stars!

We’re thrilled to hear Derry was helpful and knowledgeable, we’ll be sure to pass along your kind words.

The Elavace Team

Avaliado com 5 de um total de 5 estrelas

Good experience dealing with Derry

Good experience dealing with Derry. Stepping in to support my requests. Went beyond what he was asked to

30 de agosto de 2025
Avaliação não solicitada
logotipo da Elavace

Resposta de Elavace

Thank you for the great review. We’re so pleased to hear you had a positive experience working with Derry.

Stepping in to support clients and going above and beyond is exactly the standard we aim for, and it’s fantastic to know that came through. We’ll make sure your feedback is passed on to him.

The Elavace Team

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