Electricals Online Avaliações 

940
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great products and competitive prices! I was fortunate that I was able to purchase large goods, i.e. solar panels and then collect locally to me in Doncaster. Warehouse staff were fantastic, friend... Ver mais

Avaliado com 5 de um total de 5 estrelas

The Visonic PowerMaster-10 G2 alarm kit was exactly advertised with alarm panel, external wireless alarm box with strobe and sounder, 2 wireless key fobs, a door sensor and three PIR sensors. The... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought the Delonghi PinguinoEX100 Air conditioner, a lot cheaper than the big electrical shop and sent next day delivery. Customer service was outstanding, even with me keep asking, when will it c... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

The unit arrived in good time & product seemed fine. However, the fan failed after 4 days use, I have now spent 2 weeks jumping through hoops & chasing to get a replacement & still do not have confirm... Ver mais

Detalhes da empresa

  1. Atacadista Elétrico

Escrito pela empresa

Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

940 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 40% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(940)

117 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great company to deal with

Great company to deal with, I ordered the wrong size and returned the item. They replaced the item with the correct size and refunded the difference. Would use this company again and strongly recommend them.

5 de agosto de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Unfortunately my items were not…

Unfortunately my items were not suitable and the refund process is still not completed. The communication from electricals online has been very good to help facilitate the return but it looks like the supplier is very slow at customer service

4 de agosto de 2026
Avaliação não solicitada
logotipo da Electricals Online

Resposta da Electricals Online

Hello,

Thank you for your review.

Apologies for the delay with the refund, unfortunately as discussed via email this morning we have still not a refund from the manufacturer (who handled the return) however we have chased this up with them again now and an update will be provided as soon as possible.

Thank you for your patience.


Many thanks,
Sam - Team EO

Avaliado com 5 de um total de 5 estrelas

Great service

Great communication from this company very knowledgeable and extremely helpful.
Will definitely be ordering from them again.

2 de julho de 2026
Avaliação não solicitada
logotipo da Electricals Online

Resposta da Electricals Online

Thank you for the kind review, we hope to hear from you again in future.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, ordered on Wednesday evening, delivery on Friday morning. Best price for the item I was looking for online and free tracked delivery - couldn't ask for more. Thankyou Electricals Online - I'm glad I found you.

31 de julho de 2026
Avaliação não solicitada
logotipo da Electricals Online

Resposta da Electricals Online

No problem at all, we are happy to help. Thank you for your order and review, we hope to hear from you again in future.

Avaliado com 5 de um total de 5 estrelas

Ordered a car charger

Ordered a car charger and it arrived next day. Even got a free set of airpods from a sweepstake i was automatically added into for buying it. what a company!

15 de maio de 2026
Avaliação não solicitada
logotipo da Electricals Online

Resposta da Electricals Online

We're glad you're happy! Thank you for your order and review, it's much appreciated.

Avaliado com 1 de um total de 5 estrelas

Still undelivered

ordered EV charger with 4-5 day delivery time scale. 17 days later still no delivery. No waring that delivery may be delayed. No reply tracking details say its non for-filled

29 de julho de 2026
Avaliação não solicitada
logotipo da Electricals Online

Resposta da Electricals Online

Hello,

Thank you for your review.

I'm sorry for the issue with your EV charger. If still unresolved, please could you contact our team at hello@electricalsonline.co.uk for help?

Avaliado com 5 de um total de 5 estrelas

A very happy return customer

I've lost track of how many purchases I've made with Electricals Online. Great customer service, fast dispatch and shipping and a great product selection.

17 de julho de 2026
Avaliação não solicitada
logotipo da Electricals Online

Resposta da Electricals Online

Thank you for the review, we really appreciate your continued business and we're happy that we can keep providing you with a good service!

Avaliado com 5 de um total de 5 estrelas

Had good stock and fast delivery

Had good stock and fast delivery, had to call up to check stock, was put through to a human who solved problem instantly.

29 de junho de 2026
Avaliação não solicitada
logotipo da Electricals Online

Resposta da Electricals Online

Glad to help, thank you for the kind review.

Avaliado com 5 de um total de 5 estrelas

Great products

Great products , well packaged, quick delivery…. Very happy

17 de julho de 2026
Avaliação não solicitada
logotipo da Electricals Online

Resposta da Electricals Online

Great to hear it, thank you for the review.

Avaliado com 2 de um total de 5 estrelas

Ordered 7 lights on the 6-Jul26 placed…

Ordered 7 lights on the 6-Jul26 placed the order before 12 noon for next day delivery, a week on and there are no updates, using AI to interact with the company on chat, a bit useless as all AI chat bots are, i am not sure why they use the crap its useless and frustrating. I am still waiting for updates as to when the items will be delivered its £92.96 spent. ordered the lights as the reviews are pretty good on Trustpilot. so far i have not had a good experience.
we had a power surge and blew several lights in the building and waiting a week for 7 lights is a long time, i could have gone to another supplier and paid slightly more but would have had them ontime.

13 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered an air conditioner

Ordered an air conditioner, seemingly unit was delivered to the wrong postcode (delivery company blamed EO, EO blamed delivery company) I had to chase up - asked for a refund as I never had the unit, EO told me they would need to get the unit returned to them before they refund.

The unit has been back with them 10 days (according to tracking) and as yet no refund has been handed back.

Could I have my 560 pounds back please?

Cowboys

2 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Electricals on line -Ac unit

Electricals on line were very compétitive on price , it was DHL WHO let the delivery down and lost our order. Elec on line helped & sorted it for us. DHL eventually found our order but delivered late. I would still be happy to order from Elec on line again.

1 de julho de 2026
Avaliação não solicitada
logotipo da Electricals Online

Resposta da Electricals Online

Thank you for your review, the feedback is much appreciated. We hope to see you again in future.

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