My first time ordering from this company. Amazing shipping rates and delivery time... The problem w getting good deals are the shipping cost. This company has unbeatable shipping rates i recieved my... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I have never had an issue with you guys. You have been I've if the only companies that I'm even able to buy my refills. Brian had been literally amazing and super responsive. I appreciate you and your... Ver mais
This company has terrible shipping, an not good customer service. I placed an order Dec 11th it dispatched on the Dec 12th. There was no tracking available, my order finally arrived today ( jan 12t... Ver mais
A empresa respondeu
Electric Tobacconist is a undependable, irresponsible blight on the consumer. Every concern is met with lies or a "pass the buck" response. I purchased 2 Blu vape devices and neither of the... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
The Electric Tobacconist first launched in the UK in 2013 and following on from our success across the Atlantic, the Electric Tobacconist USA was born in early 2015. Though we’re an American company through and through, our name pays homage to our British roots. The local tobacconist was traditionally the place where the community went to pick up their smoking supplies, discover the latest innovations in tobacco, and get expert advice and recommendations on what to buy. However, things have changed. People are moving away from traditional tobacco and are looking for an alternative. That’s where we come in. We’re a tobacconist for the 21st century. The Electric Tobacconist USA is your one-stop-shop for e-cigarette and vaping supplies, offering absolute convenience, an ever-evolving range of products, and a commitment to the customer that’s second to none. Our unwavering focus on customer satisfaction has made us one of the biggest online vape shops in the US, and we continue to adapt and grow to stay at the forefront of this fast-moving industry. Every time you visit our site, you’ll find something new and exciting, whether it be state-of-the-art vaping hardware or the hottest vape juice range in the US.
Informações de contato
80301, Boulder, Estados Unidos
- hello@electrictobacconist.com
- electrictobacconist.com
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The last 2 orders took forever to…
The last 2 orders took forever to receive and the price just keeps going up. Used to be very happy but have been disappointed with recent purchases

Resposta da Electric Tobacconist® USA
Up'n Down'n Around
I wasn't able to get the advertised discount price for the item i purchased, so i sent an email and recieved a reply a lot sooner than expected. Apparently the item in the advertisement wasn't the item that was discounted, and they were sold out of the discounted item. A little faulty. I would've saved a few dollars which actually would've enticed me to spend more money, had i of gotten the discount; but, at the end of the day the prices on this site are still a lot better than anywhere else and, being a repeat customer, I've never had an issue with quality. So, overall, you got my hopes up, ya let me down, but I'm still loyal because you're the best around. I might suggest you be a little more transparent with your marketing.
Wonderful Company
I have never received an item I purchased so fast..
I will definitely be ordering again well soon
Thank you, you never know who you can trust...your company can be trusted..
No clear answer
I have tried to figure out where my order is and no one can tell me where it's at when I ordered over 3 weeks ago and still have not received my products that's why I'm giving you a one-star no one will give me a clear answer.

Resposta da Electric Tobacconist® USA
both puff bars passed as authentic, one was burnt out of the box.
both puff bars passed as authentic. my peach ice mango puff bar was great, but my banana ice was burnt on its first hit. i had to throw it away.

Resposta da Electric Tobacconist® USA
Love this company!
Love this company! PayPal accepted! Fast shipping and awesome prices!
Service has been very prompt
Service has been very prompt. My complaint is with the product ... on average about 1 in 10 pods is leaking or empty. And the last charger DID NOT work at all. Since it was a bonus with purchase of 5 packages, I did not send it back.

Resposta da Electric Tobacconist® USA
Love the service!
When I ordered cartridges from Vuse, it took weeks to get my order. One time they did not process my order, and when I called, they told me they would send it out that day...I received it like 2-3 weeks later. I'm so impressed with the short amount of time in which I receive my order from y'all. I really appreciate the service Electric Tabacconist provides.
Excellent service
Excellent service! Always has what I'm shopping for & has the fastest delivery of all others!
5 star seller
Good pricing, fast ship. And very good follow up after the sale. They hit the high marks for my top 3 needs.
Very easy to navigate
Very easy to navigate, granted the new stuff coming in couple days causes issues but the new items I got working great
Couldn’t of been better
The prices are by far the cheapest I’ve seen and the shipping was incredibly fast.
I like the flavors and that it did not…
I like the flavors and that it did not take over a week to get to me.
Product is always great and usually…
Product is always great and usually arrive earlier than expected. I would recommend #1 vape online!!!
Super good and the strength and flavor…
Super good and the strength and flavor are great
Reasonable pricing and quick shipping
Reasonable pricing and quick shipping, will be purchasing again. Great company!
Four of the pods I received were empty.

Resposta da Electric Tobacconist® USA
Price is very good and they came fast
Price is very good and they came fast. But 3 of them were dead. Couldn't use them, had to throw them out. Otherwise liked the flavors. Will be buying more.
I had a problem with a new purchase.
I had a problem with an improper working vape item. Due to the pandemic, I was unable to go to a Post Office to return the item. After several text messages back and forth with their Service Department, we came to a satisfactory solution for both parties, and I now have an excellent working system! Kudos to Customer Service and kudos to a fine company that backs their products and people. I’m a VERY satisfied customer!
Lightening Replacement
After the hassle of returning a defective pod mod I sent a large order of stuff to replace it. Got it in a couple of days, they were trying really hard!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







