Electronic Express - Clarksville Avaliações 47

O TrustScore é 3.5 de um total de 5

3,5

2819-D Wilma Rudolph Blvd, 37040 Clarksville, Tennessee, US


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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

I purchased a product online because I was in a hurry and just wanted to pick it up and go. I waited until I received the email notification that my order was ready for pickup, then went to the store.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything went smoothly from start ( purchasing) to finish. Delivery team was great

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great deals and quick delivery of products, definitely will purchase more items from this store for my new home. Sales reps are nice and informative with thier products making it easy for my family to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

No matter how many times I go into Electronic Express to research a new washer, or dryer, furniture, TV, whatever, they are always more than willing to help me. It's ultimately why I buy from them.


Detalhes da empresa

  1. Loja de Eletrônicos
  2. Loja de Eletrodomésticos
  3. Loja de computadores e acessórios
  4. Loja de Informática
  5. Loja de Televisão
  6. Loja de máquinas de lavar e secadoras

Sobre Electronic Express - Clarksville

Escrito pela empresa

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Informações de contato

  • 2819-D Wilma Rudolph Blvd, 37040, Clarksville, Tennessee, Estados Unidos

  • 1-931 648-3029

3,5

Bom

O TrustScore é 3.5 de um total de 5

47 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 86% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Online Pickup is Slower than Shopping In-Store

I purchased a product online because I was in a hurry and just wanted to pick it up and go. I waited until I received the email notification that my order was ready for pickup, then went to the store. When I arrived no one greeted me, and when I told the employee at the counter that I was picking up an online purchase, they didn't know where to look. They had to find another employee who had to go find the product on the shelf first, then scan my ID. I would have been able to save more time walking in and finding the product on my own as a normal in-store purchase.

15 de maio de 2026
logotipo da Electronic Express - Clarksville

Resposta da Electronic Express - Clarksville

Thank you for the detailed feedback on your experience with our BOPIS proceedure. Your review has been forwarded to the store manager to review. We apologize for the inconvenience!

Avaliado com 1 de um total de 5 estrelas

Arnie the manager

Had a vert bad experience with Arnie in clarksville tn.. with his bad salesmanship I will no longer shop at electronic express.. long story short I bought a new C5 LG it was defective brought it back the next day and Arnie completely lacked any kind of remorse. I asked him what could he do to make it right because I went through so much trouble with the tv he has sold me, at that moment his attitude changed and he became completely rude and unprofessional. He offered a 2 dollar discount in a very smart alec Manor. if he could not help with any kind of discount that's all he had to say instead we were faced with a very disgruntled employee.. I will not recommend like Electronic Express because of the attitude of management..

16 de maio de 2026
Avaliação não solicitada
logotipo da Electronic Express - Clarksville

Resposta da Electronic Express - Clarksville

Thank you for the feedback. We’re sorry your original TV had a defect, as manufacturing issues can occasionally happen with any brand. That said, our team accepted the return immediately and provided a full refund so that you could choose whichever replacement option worked best for you.

We also offered to price match the Samsung model you were considering from another retailer and apply an additional discount that would have actually beaten their price, allowing you to take the TV home the same day instead of waiting for shipping. While we understand the inconvenience of making the drive, replacement products are sold at their current market pricing, and we did our best to provide a competitive offer while still taking care of the return.

Avaliado com 1 de um total de 5 estrelas

Online purchase vs in store



Just happen to get the time and a handy man today the 2/25/2026 one week after I purchase this TV and when we open the box the TV was damaged a BIG CRACK on the top right hand corner of the TV and the store manager telling all type of stories that I will not be able to get a TV and that I will have to pay more money to get a TV delivered this is the worst place to buy anything my worst experience.

14 de abril de 2026
logotipo da Electronic Express - Clarksville

Resposta da Electronic Express - Clarksville

Thank you for the feedback!

Avaliado com 2 de um total de 5 estrelas

Delivery service

The prices are reasonable, but when I chose to purchase the dryer online, it stated that the item is in stock at the store. After completing the order, I received an email days later that the item had to come from a different location, which delayed scheduling delivery to my home. This was inconvenient because a week after purchase, still no one has called to schedule delivery.

18 de março de 2026
logotipo da Electronic Express - Clarksville

Resposta da Electronic Express - Clarksville

Thank you for the feedback. Your review has been forwarded to customer service and home install teams to review and resolve. We apologize for the inconvenience!

Avaliado com 5 de um total de 5 estrelas

It was easy to order online and pick…

It was easy to order online and pick up, but I wish for delivery, you can have an option to pick your day and time range.

19 de fevereiro de 2026
logotipo da Electronic Express - Clarksville

Resposta da Electronic Express - Clarksville

Thank you for the review!

Avaliado com 1 de um total de 5 estrelas

Installation and after

The installation was fast, but no one showed me how to use it, and left in a hurry it seemed.

Later that day, I contacted the company to request that my washer dryer to be looked at because the washer was leaking. When I spoke with the company, the sales manager of that section was extremely rude and not helpful, makes me surprised he has the job due to the customer service skills. In addition to that, it’s been almost 10 days for my washer, that is leaking, has yet to be seen or scheduled

25 de novembro de 2025
logotipo da Electronic Express - Clarksville

Resposta da Electronic Express - Clarksville

Thank you for your feedback. Your review has been forwarded to our home delivery management for review.

Avaliado com 5 de um total de 5 estrelas

Great deals and quick delivery of…

Great deals and quick delivery of products, definitely will purchase more items from this store for my new home. Sales reps are nice and informative with thier products making it easy for my family to choose what that they want.

2 de dezembro de 2025
logotipo da Electronic Express - Clarksville

Resposta da Electronic Express - Clarksville

Thank you for the feedback! We are happy to hear about our associate's performance. Enjoy your new product!

Avaliado com 1 de um total de 5 estrelas

False advertisement

False advertisement. Took over 3 days to process refund.

5 de agosto de 2025
logotipo da Electronic Express - Clarksville

Resposta da Electronic Express - Clarksville

Thank you for the feedback. Can you inform us of the advertising you felt was misleading? Regarding your refund, we understand that waiting multiple days for a refund is frustrating, but the delay is out of our hands. We submit your refund the moment your card is swiped or, if an online order, processed by our warehouse.

Avaliado com 4 de um total de 5 estrelas

Delivery was on time

Delivery was on time but with certain shows the volume has to be turned up real loud.

14 de junho de 2025
logotipo da Electronic Express - Clarksville

Resposta da Electronic Express - Clarksville

Thank you for the feedback. Rest assured, the volume issue is due to the media source’s behavior, not your TV. Constant volume changes are one of the few downsides that have emerged in today’s streaming age.

Avaliado com 5 de um total de 5 estrelas

The experience was smooth except for…

The experience was smooth except for trying to pay over the phone or on line. That was not an easy experience but everything else went smooth including delivery.

28 de dezembro de 2024
logotipo da Electronic Express - Clarksville

Resposta da Electronic Express - Clarksville

Thank you for the feedback.

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