Electronic Express - Columbia Avaliações 28

O TrustScore é 4 de um total de 5

4,0

819 S James Campbell Blvd, 38401 Columbia, Tennessee, US


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Tonya at Columbia store was very helpful. We got a good sale. The delivery came when expected and help was courteous and installed promptly.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

⭐️⭐️⭐️⭐️⭐️ 5/5 — Highly Recommend! Great service, great product, great price! I’m so glad I chose Electronic Express for our new washer and dryer. We originally purchased a cheaper set and were r... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic! The experience was smooth and fun, the freezer is amazing! I'm very pleased with it. Customer service and support over the phone and through email was extraordinary. I'm being very truthf... Ver mais

Avaliado com 1 de um total de 5 estrelas

Not a single soul within those walls know what they are doing. Skip Electronic Express and go to Best Buy or another electronics store.

A empresa respondeu


Detalhes da empresa

  1. Loja de Eletrônicos
  2. Loja de Eletrodomésticos
  3. Loja de computadores e acessórios
  4. Loja de Informática
  5. Loja de Televisão
  6. Loja de máquinas de lavar e secadoras

Sobre Electronic Express - Columbia

Escrito pela empresa

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Informações de contato

  • 819 S James Campbell Blvd, 38401, Columbia, Tennessee, Estados Unidos

  • 1-931 381-7811

4,0

Muito Bom

O TrustScore é 4 de um total de 5

28 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 86% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Purchase of Samsung Dryer

Tonya at Columbia store was very helpful. We got a good sale. The delivery came when expected and help was courteous and installed promptly.

27 de maio de 2026
Avaliação não solicitada
logotipo da Electronic Express - Columbia

Resposta da Electronic Express - Columbia

Thank you for the feedback on our associate's performance!

Avaliado com 1 de um total de 5 estrelas

Worthless

Not a single soul within those walls know what they are doing. Skip Electronic Express and go to Best Buy or another electronics store.

23 de março de 2026
logotipo da Electronic Express - Columbia

Resposta da Electronic Express - Columbia

Thank you for your feedback regarding your experience at our Columbia store. We have shared your comments with our management team for review and training purposes. We always strive to provide excellent service, and we apologize for falling short during your visit.

Avaliado com 5 de um total de 5 estrelas

Bought on line went to the store to…

Bought on line went to the store to pick up associate loaded it right in my car all within 4 hrs. Great customer service

10 de janeiro de 2026
logotipo da Electronic Express - Columbia

Resposta da Electronic Express - Columbia

Thank you for the feedback on your online pickup order.

Avaliado com 5 de um total de 5 estrelas

Online ordering with in store…

Online ordering with in store pickup.Easy and fast service. In and out on Christmas Eve. Awesome service.

24 de dezembro de 2025
logotipo da Electronic Express - Columbia

Resposta da Electronic Express - Columbia

Thank you for the feedback on our online order to in-store pick up process.

Avaliado com 5 de um total de 5 estrelas

⭐️⭐️⭐️⭐️⭐️ 5/5

⭐️⭐️⭐️⭐️⭐️ 5/5 — Highly Recommend!

Great service, great product, great price! I’m so glad I chose Electronic Express for our new washer and dryer. We originally purchased a cheaper set and were really unhappy with it. Within three days, Electronic Express had our brand-new Samsung washer and dryer delivered free of charge, and they even took the less expensive set back to the store with no hassle.

The whole process was fast, easy, and stress-free. Amazing customer service and even better products. We’ll definitely be shopping here again!

5 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Top Tier Quality & Service

Fantastic! The experience was smooth and fun, the freezer is amazing! I'm very pleased with it. Customer service and support over the phone and through email was extraordinary. I'm being very truthful here. Everyone was helpful, everyone sounded happy. The delivery of the product was also great. The driver was very helpful and professional. I did not expect this high level of service. Thank you!

I will most certainly use your company again without hesitation.

10 de novembro de 2025
Avaliado com 1 de um total de 5 estrelas

Terrible service, won't go back.

First, I tried to order a laptop online but your site didn't work. Then I called the number on the website and waited on hold for five different people until someone took my order. The next day I went to the store to pick up the laptop and the employee said he couldn't give me a laptop because he hadn't received an email to do it. Even though I had the email confirming my transaction, he wasn't interested in finding out what the delay was and I would have to come back the next day. Well, the email didn't come the next day either. Several days later I received an email that my order was cancelled because the payment wouldn't go through. I checked with my cc company and they said they had never attempted to process a payment for Electronic Express. Now the tax free weekend is over and I will not be purchasing anymore products from Electronic Express.

26 de julho de 2025
logotipo da Electronic Express - Columbia

Resposta da Electronic Express - Columbia

Thank you for the detailed feedback. We greatly apologize for the inconvenience. We just switched to a new tech infrastructure that likely caused your order to fall through the cracks. Like with every tech overhaul, we put great effort into making sure our new systems worked the same as our old systems but edge cases can manage to catch us by surprise.

Your review has been forwarded to our tech team to look into the error that caused your purchase to not be transacted.

Avaliado com 5 de um total de 5 estrelas

Online order

Quick and easy to use website. I placed order and it was delivered pretty quickly as well.

16 de junho de 2025
logotipo da Electronic Express - Columbia

Resposta da Electronic Express - Columbia

Thank you for the feedback!

Avaliado com 5 de um total de 5 estrelas

Ease of purchase online

Ease of purchase online. Delivery at date and time promised. Delivery personnel where courteous and efficient in delivery. Took all garbage with them upon leaving

24 de abril de 2025
logotipo da Electronic Express - Columbia

Resposta da Electronic Express - Columbia

Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Great experience…

Everyone that I worked with were totally awesome!!!

I would buy from them again.

11 de março de 2025
logotipo da Electronic Express - Columbia

Resposta da Electronic Express - Columbia

Thank you for the feedback. We look forward to having you back!

Avaliado com 1 de um total de 5 estrelas

Once I told them I was here for a mouse…

Once I told them I was here for a mouse pad they had no interest to help (guess they thought I wasn't worth their time). I bought my computer there a year before so it was not like I didn't already spend alot.

29 de agosto de 2023

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