Super easy purchase. Staff we talked to on the phone was helpful, online purchasing and scheduling system was easy. Highly recommend buying from them but if you're going to do a delivery, expect to wa... Ver mais
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Veja o que dizem as avaliações
ordered dehumidifier , arrived quickly but did not function properly . Spoke with associate at Oak Ridge location , he had me another one in a couple of days. The return/replacement was quick and easy... Ver mais
The manager and assistant were very helpful in helping me find the size of refrigerator we needed. They made me feel welcome and knew the product immediately when I mentioned the size we needed. I... Ver mais
This place is ridiculous. I ordered a Traeger Flatrock grill from them. Got it for $760 before taxes. All good. Next day I get a message saying they canceled it due to my credit card declining the cha... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Eletrônicos
- Loja de Eletrodomésticos
- Loja de computadores e acessórios
- Loja de Informática
- Loja de Televisão
- Loja de máquinas de lavar e secadoras
Sobre Electronic Express - Oak Ridge
Escrito pela empresa
We make it happen
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
Enjoy a Knowledge-Backed Shopping Experience
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Products
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
- Kitchen Appliances
- Laundry Packages
- TVs
- Computers
- Video Games
- Toys
- Musical Instruments
- Smart Home Devices
- Small Appliances
- Furniture
- Mattresses
- Outdoor Living
- Fitness Trackers
- Smart Watches
Financing
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
Services
We offer several support and repair services to help you get the most out of your electronics.
- Local Appliance Delivery & Installation
- After Sale Services
- TV & Home Theater Installation
- Smart Home Installation & Network Setup
Enterprise-Level Sales
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
Informações de contato
213 E Main St, 37830, Oak Ridge, Tennessee, Estados Unidos
- 1-865 482-1614
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 86% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They helped a lot and was careful and…
They helped a lot and was careful and polite

Resposta da Electronic Express - Oak Ridge
Excellent
Excellent, reputable company . Consistently satisfy in terms of both price and service. Excellent selection, knowledgeable staff

Resposta da Electronic Express - Oak Ridge
Was a great experience
Was a great experience, the store was on par!!! Will definitely be back!

Resposta da Electronic Express - Oak Ridge
The particular TV that I bought was…
The particular TV that I bought was about $300 cheaper than their main competitor. The staff there was friendly and informative and highly recommend looking at their website or going to their store before you purchase a new TV or any other kind of appliance I bet they will beat the price of any competitor

Resposta da Electronic Express - Oak Ridge
Extremely bad customer service
This place is ridiculous. I ordered a Traeger Flatrock grill from them. Got it for $760 before taxes. All good. Next day I get a message saying they canceled it due to my credit card declining the charge. It's a $25k credit card with no balance. And I've used it to spend over 2k with your business before. After an hour and talking to 6 people I get told "your card will not longer work at Electronic Express as it's been blacklisted" After 1 attempt? TF? So I try a new card and guess what...same thing. Both AMEX and Capitol One cards are now deemed as "unsafe" by their merchant. Their customer service department as a business is awful. It's like they're trained to be pissy and hate their jobs. Oh and except buying online there is no way to get the original $760 purchase price. I was told by Mr. Sassy Tude at the Oak Ridge store that it was "not possible for him to give the online price". Went to Home Depot. Used the same card. They price matched. Still have never heard back from the fraud department who i was told to call. Left a voicemail and it's been 5 days with no response. Your customer service and online need work. I wont be shopping at Electronic Express again.

Resposta da Electronic Express - Oak Ridge
Super easy purchase
Super easy purchase. Staff we talked to on the phone was helpful, online purchasing and scheduling system was easy. Highly recommend buying from them but if you're going to do a delivery, expect to wait all day. They gave us a 3 hour delivery window and showed up an hour after that window closed.
Delivery was accomplished as scheduled
Delivery was accomplished as scheduled. The gentlemen who installed the dryer were highly proficient, professional, and courteous. The transaction was a positive experience.
Tom Ciaccia

Resposta da Electronic Express - Oak Ridge
Customer service.
The staff was helpful. When I called the store before I went to it, I was actually able to speak to an employee!!
Prices were good
Prices were good. Customer Service was great! Delivery service was awesome!
Great company
Bought a tv from them.It came well packaged,was shipped very fast and they kept you up to date on the shipping.Great prices also.I will buy from them again.
Excellent quality name brand items
Excellent quality name brand items, and very quick delivery. Excellent customer service.
ordered dehumidifier
ordered dehumidifier , arrived quickly but did not function properly . Spoke with associate at Oak Ridge location , he had me another one in a couple of days. The return/replacement was quick and easy (in and out in less than ten minutes . New unit works excellent .
The manager and assistant were knowledgeable and friendly.
The manager and assistant were very helpful in helping me find the size of refrigerator we needed. They made me feel welcome and knew the product immediately when I mentioned the size we needed.
In the immediate future we will be needing four more of the same size and layer on another four. We will definitely return.
Very Fast
Order was shipped within hours of placing it and even arrived a day earlier than expected.
Dishwasher…
I bought a dishwasher the experience was easy. The process was simple from picking it out, ordering, and delivery.
A Experiência Trustpilot
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