Electronic Express - Website Avaliações 217

Great service from online to warehouse pickup.

Ordering was easy the item was available and was received in three days time.

Unfortunately, my LG OLED TV was delivered cracked, which I only discovered after paying out-of-pocket for installation. While a refund was eventually offered, the customer service experience was among the worst I’ve ever encountered.

All I wanted was to simply re-order the same TV at the same price, but instead I was essentially told “too bad.” I was invited to make this call to after being told on email "we truly do want to help". When I asked to speak with a manager, I was informed they were on lunch, and the associate I spoke to in the meantime was condescending, dismissive, and unprofessional. Rather than helping resolve the issue, they lectured me that TVs “break in transit all the time.”

That may be true, but from a customer’s perspective: I waited weeks for delivery, paid for installation, and then was told I had to wait 96 hours for a courier call, ship the broken unit back, and only then receive a refund—leaving me thousands of dollars out of pocket in the meantime.

After this experience, I would never attempt to give this company my business again. I’ll be re-ordering elsewhere—even if it means paying more—because at least I’ll be treated with respect.

Had the product I needed, was quick to get it to me, packaged well too!

Top notch experience. Best deals I could find. Fast shipping. Totally satisfied

Sent an item that was canceled

Easy ordering, quick shipping and item as described brand new with a great discounted price

FROM THE EASY ONLINE PURCHASE TO THE QUICK DELIVERY. EXCELLENT!

Electronic Express has really good prices, especially when sales are on, thr associates are always helpful, the delivery is always great. I just wish they offered or sold through Miltary.com.

Have already recommended EE to friends and family! Gave me a delivery date and 3 hour window and delivered at exactly that date and time! I’ve had horrible delivery experiences with Lowe’s! Reasonably pricing and friendly customer service.

The delivery guys were extremely helpful and professional. The website was easy to use during my buying experience.

Has a great variety of items available for delivery. Delivery is quick.

They got my order out same day as promised and the online sales manager seemed to know exactly how many laptops they had in stock so I could order.

Great prices the delivery guys were great

The item was an open box item - but in excellent condition. I was notified when my item shipped and when to expect it. I was also emailed to let me know if I needed any help setting it up or if I had any problems who to call.

I bought a GE dripping coffee maker their price shipping time was really good I recommend electronic Xpress

They were patient, knowledgeable, and my stove arrived perfectly and on time. Thrilled!!!

Communication was great! Super fast shipping! My purchase was perfect!