Electronic Transfer, Inc. Avaliações 122

Sarah and her team are the best... I couldn't be happier

We have been with ETI for a couple years now, not only did they save us thousands each month from our old processor but the staff goes above and beyond to take care of us. Calls are answered instantly and the staff knows who I am when I call. I even had the owner answer the phone once because he didn't want the phone to go unanswered and everyone else was busy. Sarah, Joe, and Travis are the main ones I talk with but I have quite literally never had a bad experience with any of the crew. When their bank changed and tried to add on a fee, ETI stuck with our original contract and waived the fee because they believe in honoring their agreements. Most companies would have just sent over a new contract and said too bad it is what it is. Long story short- I can't say enough good about ETI and if you are on the fence, make the jump you won't regret it.

I have contacted the staff SEVERAL times for issues I was having. It was NOT a problem with the product. They are all incredibly kind and helpful. Joe said "we're here to help and want want you to succeed". I believe them, they help me ever single time. I would recommend this company to everyone.

so far everything, prompt emails with updates very helpful, next day depoits to our account also big help.

Wonderful customer support, even once you become a customer--and, very fair pricing!

Simple and easy integration, good customer service

I got an email from Processing Network (Support), but I cannot log in. This has become NOT worth the effort to use.
It was my fault, as I didn't realize that the username needed to be my account number on sign-in. Sorry for the inconvenience. All good now, as Adrian was very helpful - THANKS!

Fast, professional, friendly service.

Couldn't have been easier. I was up and running accepting credit cards in just a couple days. Clear instructions, polite, no gimmicks or upselling. No contract, fees are basic, nominal. I see an immediate difference in my sales now that I take cards.

Customer service and communication is great.

These people are the best in the business, they will get it done

Exceptional customer service. Every single person I have interacted with has gone above and beyond to help me out.

Some of the best rates, Sarah, Travis, Joe and the rest of the staff are the best. Been a customer for 8 years and I don’t plan on leaving.

I've used other processing companies in the past and had issues with payment times, support, and outages. Haven't had a single issue since using Electronic Transfer, highly recommend.

SUPPORT
Support was the best part of this experience.
Please keep it up.

Thank you,
A. Michael Balister
AMB ARMS, LLC

Absolutely amazing! I love working with ETI. Sarah is without a doubt the best ever. She has kept us on track since we have been with them. She explains everything in a way I can understand and I know I am difficult. She knows exactly how to work with me. Keep her, give her a raise. If she leaves, we are following her!

Great company to work with and very friendly people, Renee has been a great help to me and helped me find a bank I could work with.

Good support. Prompt response to questions.