Element UK Avaliações 34

one of the t shirts I ordered had the logo applied slightly off centre and it looked all wrong. Can't contact Element by phone so just have to return and re order

3 shirts all the same size and style. One is noticeably smaller. I've reported this. Initially I had a swift response but nothing since. I can't return it because the returns link isn't working.

The website said all boards come with grip but it didn’t come with grip 😕

Love Element they send the right amount of texts as reminders when deals are available and then do great Membership deals!

They promise a 15% discount t code for signing up to MyElement, but once you do all mention of it vanishes. They also missed out the free grip tape my deck should have come with and have ignored the support query for 4 days now. Rubbish service.

Shocked by the poor quality of the vests. £22 for the brand name only - quality absolutely sh*te. Colour faded and stitching undone after ONE wash. I bought the cardinal red one and couldn't be more disappointed.

Easy to order and quick delivery

Item purchased a hoody was very thin and felt cheap and badly made. Would not purchase again, in process of returning.

Bought an item of clothing which was faulty on receipt. Element refused to replace and blamed me for misuse.

Being a UK customer having to wait for things like trainers and clothes taking a week to arrive is a bit frustrating. Standard of next day delivery being set by amazon isn't helping I guess. And they're not as comfortable as a brand like DC. But still nice style and design

Always fast delivery and great quality with Element.

Poor compared to normal. Orders have been cancelled. Even though one jacket ordered is still on the website. Attempted again today 20.02.26. Hopefully all goes through.
Not been reimbursed yet for two cancelled items. Promised voucher would be reinstated and points added to my account yesterday. Again hope they stick to their words.

Style and comfort. Great delivery service and I’ll continue ordering directly through Element rather than other outlets.

Great items in the sale. The order was split and one item was outstanding, but a quick mail sorted everything and I had all the items within a day.

Very slow. Lack of tracking and slow customer service. Agent was very nice and polite when they got in touch but took a long time. Impossible to get through on the phone. Could be so much better. I did like my products in the end.

Element is one of my favourite brands . The design, quality and fit are always spot on.

Reliable , efficient and fast delivery. Excellent 👌

Many Thanks

🙂🔆👍🏻

I used to buy Element for my boys when they were growing up and the clothes were lovely, simple designs and great quality. Now my boys are grown up I still buy Element for the same reasons and they love the brand.

Easy to use website, great prices (especially during sales) and high quality clothing and shoes.

Order was incomplete and the item that was received had a slight quality issue.
Despite filling in 2 web forms (which was the only method of contact that I could find) I have received no contact from the customer "service" team apart from automated emails.

1st - and last - time customer