I picked up a bag of James & Ella out of curiosity in the supermarket to give it a try. My 4yo golden retriever has never had any problems eating and loves Lilys normally but noticing a difference in... Ver mais
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Veja o que dizem as avaliações
Freeze Dried Raw - Has all the nutritional value and benefits of raw feeding, without any of the inconvenience. Hassle free feed times, at home or whilst on the go, with the benefit of healthy, happy... Ver mais
A empresa respondeu
FINALLY!! 5 years we have struggled to get our very fussy English Springer to eat any form of a varied diet. We’ve tried raw, dry, wet, a combo…making everything ourselves…every single dog food on the... Ver mais
A empresa respondeu
I tried this via Ocado online home delivery shopping. My French bulldog was suffering from dry, irritated and itchy shin. Within weeks the improvement to her skin and coat was apparent and it has now... Ver mais
Detalhes da empresa
Escrito pela empresa
We're James & Ella: a health and wellbeing company for dogs. Together, we're on a mission to do everything we can to make dogs' lives as happy and as healthy as possible, starting with the food they eat.
Informações de contato
London, Reino Unido
- 02045711728
- james@ella.co
- ella.co
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent
Reminder regarding next order and option to delay order to an alternative date.
Willow loves the kibble and raw food, the treats and we have just received the new topper. We had a fussy eater but changing the food has made a difference.

Resposta da James & Ella
A Pug’s seal of approval
My pug loves James and Ella dog food. Not only that, but her breath and coat quality have improved as well. Brilliant communication from the team at James and Ella to ensure that my pug is thriving on the food.

Resposta da James & Ella

Resposta da James & Ella
Fantastic speedy service.
Fantastic speedy service.
Very fussy 10 month old puppy loves this food. Super convenient way to feed kibble and dried raw food.

Resposta da James & Ella
Choosing kibble and raw was by far the…
Choosing kibble and raw was by far the best decision we have made for Willow. She absolutely loves it!! It is full of all of the essential nutrients that she needs to stay happy and healthy. It is also reassuring to know that James and Ella have all of their customers best interests at heart. The ordering process is so straightforward and the reminders for her next order is beneficial to keep track of when she is getting her next order. Thank you

Resposta da James & Ella
Great product which our dog loves and…
Great product which our dog loves and is healthy for him too. Excellent customer service too. Really responsive and helpful

Resposta da James & Ella
High quality food
High quality food. Efficient service. Easy to vary the delivery schedule.

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Excellent Dog Food
Great communication from James & Ella. My dogs love their food and they are super healthy and bright on it.

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Really efficient delivery of the dog…
Really efficient delivery of the dog food especially when you need to order earlier than your plan

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Fantastic customer service
Fantastic customer service, they simply can't do enough for you great food at a good price and my dogs absolutely love it!!

Resposta da James & Ella
Very ease to use site
Very ease to use site. Always efficient service and delivery. Lovely products which our dog enjoys very much.

Resposta da James & Ella
All round great company
Great food that our dog has devoured from a pup (and is now 3) and he looks so healthy on it.
The subscription service makes life easy for me!
Customer service is excellent for any contact needed, you feel that you are a welcome part of the family.

Resposta da James & Ella
Our Dog doesn't eat anything else
We're well versed with fussy cats but our Dog was always open to trying different food. Since changing to Ella & Co and accidently allowing is to run too low before re-ordering, our Dog wouldn't eat her old food which we considered was good quality (Orijen) she has clearly now become more cat like in her out and out refusal to eat anything other than Ella & Co. It's great in a way but keeps the pressure up to ensure we don't run out!

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Resposta da James & Ella
Great service and my dog loves the…
Great service and my dog loves the food, I had him on another brand of freeze dried raw and they changed the recipe or manufacturer, it upset my dogs tummy but since he's been on Ella's he is a very happy and healthy dog.

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Excellent food my 12 year old Cockerpoo…
Excellent food my 12 year old Cockerpoo has seen great health benefits and I am very grateful

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This company are amazing to deal with
This company are amazing to deal with! I can change the date of my subscription through their extremely easy website. My dog loves their products

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Great food that has given my dogs super…
Great food that has given my dogs super coats and eyes along with improved gut health and energy levels. The food is so convenient to store and the customer service is excellent

Resposta da James & Ella
My puppy Bibi - Cockapoo
My puppy Cockapoo absolutely loves the kibble and raw freeze dry food. Also I’ve recently bought the treat bags. Bibi loves them so much (in moderation of course).
I really appreciated the follow up phone call from Laura asking how Bibi is getting on with the food. I’ve also sent a question about the right amount of food per day and got a prompt email back and great advice, I won’t go anywhere else for Bibi’s food. Thank you James and Ella xx

Resposta da James & Ella
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