The part that impressed me the most was that Marcus from Embroidery Inc called me on the phone to tell me that I did not approve the graphics/mock up yet after noticing my comment that I needed the ha... Ver mais
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Veja o que dizem as avaliações
Post office delivered package to the wrong house. Instead of helping to resolve the issue you pushed all the responsibility on to me and then chose to ignore me when I told you if you wouldn't help I... Ver mais
A empresa respondeu
Love the embroidery work- 99% of what I wanted. And the 1% it's not, I should have asked for. The hat quality is good, but hard to know what you're getting online without knowing the model/brand. I... Ver mais
Turn around was better than most apparel places I’ve dealt with. The quality and detail of stitched logo was pretty impressive considering the finer details in my logo. Will purchase from again!
Detalhes da empresa
Escrito pela empresa
Embroidery Inc helps businesses and creators turn designs into high-quality embroidered hats and apparel. We prioritize craftsmanship, repeatable quality, and a smooth ordering experience; offering design guidance, digitizing, production, and fulfillment with incredibly fast turnaround and responsive support.
Informações de contato
Estados Unidos
- embroideryinc.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Poor Customer Service
Post office delivered package to the wrong house. Instead of helping to resolve the issue you pushed all the responsibility on to me and then chose to ignore me when I told you if you wouldn't help I would get the bank involved. I'll also be given you a similar review across all outlets online so others will know how poor your customer service department is.

Resposta da Embroidery Inc
I LOVE LOVE LOVE these guys
I LOVE LOVE LOVE these guys. I have a pretty complex logo, and they are able to make it happen in multiple form factors and sizes, no problems at all. They send me a proof of an actual product, I'm welcome to make ticky-tack comments like "adjust the kerning" - and they are always accommodating. So many of these print vendors are really unfriendly to small businesses, but NOT Embroidery Inc. The finished product looks SO good. I absolutely love them.
The first initial interaction was…
The first initial interaction was great. But once I was asking to do a different style embroidery they haven't got back to me in almost A month now I sent them my images for a different style of embroidery and I still haven't heard back i've emailed them several times and no response I feel like they're just in it for the $60 setup fee
Delighted with the process
Delighted with the process, service and product. Saved as a goto
My wife and I designed a new logo and…
My wife and I designed a new logo and wanted it on a hat. The process is very easy. The product was a very high-quality and we are super happy with it.
Love the embroidery work- 99% of what I…
Love the embroidery work- 99% of what I wanted. And the 1% it's not, I should have asked for. The hat quality is good, but hard to know what you're getting online without knowing the model/brand.
I would definitely buy again.
Excellent customer service
Excellent customer service, fast turnaround, and my order came out fantastic. I really appreciated the transparency of pricing and the practice of preparing a test sample of my order was very helpful.
Good quality work
Great quality embroidery but I just wish they wouldn’t charge $30 for a “proof” hat.
Very easy to design and order
Very easy to design and order. Great communication and fast delivery.
Quality of work was excellent
Quality of work was excellent, I was a little concerned about the quality ordering online, but I was really pleased. I will definitely order agian.
Customer service is great
Customer service is great, great pricing and product looked great and arrived on time 👍🏻👍🏻👍🏻
The part that impressed me the most was…
The part that impressed me the most was that Marcus from Embroidery Inc called me on the phone to tell me that I did not approve the graphics/mock up yet after noticing my comment that I needed the hats in a rush. Had actually read my comments and was trying to help me meet my deadline. I thought I had completed the approval but I didn't complete the final step. Had Marcus not reached out, I likely wouldn't have met my deadline. On top of Marcus saving the day, the hats were excellent. Good quality and great looking. I'd recommend Embroidery Inc. I'll buy from them again. I'll try not to need Marcus next time. ;)
Absolutely recommend
Embroidery Inc did a fantastic job on my fiancé's custom hat with his brand logo on it. He absolutely loved it. I added something on the side and it looked great also. They were very open with communication, and made sure everything looked exactly like I wanted. Awesome quality, 10 out of 10 product.
Turn around was better than most…
Turn around was better than most apparel places I’ve dealt with. The quality and detail of stitched logo was pretty impressive considering the finer details in my logo. Will purchase from again!
Excellent quality
Excellent quality, prompt delivery great customer service ,can’t wait till the next order
I was able to get my order how I wanted…
I was able to get my order how I wanted it and in a timely fashion.
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