Embroidery Inc Avaliações 

54
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The part that impressed me the most was that Marcus from Embroidery Inc called me on the phone to tell me that I did not approve the graphics/mock up yet after noticing my comment that I needed the ha... Ver mais

Avaliado com 1 de um total de 5 estrelas

Post office delivered package to the wrong house. Instead of helping to resolve the issue you pushed all the responsibility on to me and then chose to ignore me when I told you if you wouldn't help I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Love the embroidery work- 99% of what I wanted. And the 1% it's not, I should have asked for. The hat quality is good, but hard to know what you're getting online without knowing the model/brand. I... Ver mais

Avaliado com 5 de um total de 5 estrelas

Turn around was better than most apparel places I’ve dealt with. The quality and detail of stitched logo was pretty impressive considering the finer details in my logo. Will purchase from again!

Detalhes da empresa

Escrito pela empresa

Embroidery Inc helps businesses and creators turn designs into high-quality embroidered hats and apparel. We prioritize craftsmanship, repeatable quality, and a smooth ordering experience; offering design guidance, digitizing, production, and fulfillment with incredibly fast turnaround and responsive support.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

54 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 20% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,5

Todas as avaliações

(54)

54 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Poor Customer Service

Post office delivered package to the wrong house. Instead of helping to resolve the issue you pushed all the responsibility on to me and then chose to ignore me when I told you if you wouldn't help I would get the bank involved. I'll also be given you a similar review across all outlets online so others will know how poor your customer service department is.

6 de agosto de 2026
logotipo da Embroidery Inc

Resposta da Embroidery Inc

The order was produced and shipped to the address provided at checkout, and USPS scanned it as delivered. Your own post office then told you it had been left on the wrong street. That is a carrier error.

Your first message to us raised a bank claim before any investigation had taken place. We responded anyway, explained how carrier recovery works, and asked for one thing, the employee name or any written reference from your post office visit, so a formal USPS case would carry weight. Your written answer was that it was not your job to help. Deadlines followed, and you have now told us you are turning this over to your bank.

We will provide the complete production, shipping, and correspondence record through that process and accept the outcome.

Avaliado com 5 de um total de 5 estrelas

I LOVE LOVE LOVE these guys

I LOVE LOVE LOVE these guys. I have a pretty complex logo, and they are able to make it happen in multiple form factors and sizes, no problems at all. They send me a proof of an actual product, I'm welcome to make ticky-tack comments like "adjust the kerning" - and they are always accommodating. So many of these print vendors are really unfriendly to small businesses, but NOT Embroidery Inc. The finished product looks SO good. I absolutely love them.

15 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The first initial interaction was…

The first initial interaction was great. But once I was asking to do a different style embroidery they haven't got back to me in almost A month now I sent them my images for a different style of embroidery and I still haven't heard back i've emailed them several times and no response I feel like they're just in it for the $60 setup fee

6 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, fast turnaround, and my order came out fantastic. I really appreciated the transparency of pricing and the practice of preparing a test sample of my order was very helpful.

6 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

The part that impressed me the most was…

The part that impressed me the most was that Marcus from Embroidery Inc called me on the phone to tell me that I did not approve the graphics/mock up yet after noticing my comment that I needed the hats in a rush. Had actually read my comments and was trying to help me meet my deadline. I thought I had completed the approval but I didn't complete the final step. Had Marcus not reached out, I likely wouldn't have met my deadline. On top of Marcus saving the day, the hats were excellent. Good quality and great looking. I'd recommend Embroidery Inc. I'll buy from them again. I'll try not to need Marcus next time. ;)

15 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Absolutely recommend

Embroidery Inc did a fantastic job on my fiancé's custom hat with his brand logo on it. He absolutely loved it. I added something on the side and it looked great also. They were very open with communication, and made sure everything looked exactly like I wanted. Awesome quality, 10 out of 10 product.

15 de julho de 2026

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