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Emerald Health Clinic is a UK-based digital healthcare clinic providing specialist-led, evidence-based care through secure telehealth consultations. Our multidisciplinary team offers personalised treatment plans across a range of conditions, including access to conventional medicines and, where clinically appropriate, prescribed medical cannabis. We are committed to delivering compassionate, stigma-free care with a focus on clinical excellence, patient safety, and outstanding patient experience. Patients can access convenient appointments from the comfort of their own home, with ongoing support throughout their treatment journey.
4,5
16 avaliações
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Great experience …. from the start staff have been really helpful …
products are amazing at a fair price .
Resposta da Emerald Health Clinic
Thank you so much for your review! We’re delighted to hear that you’ve had such a great experience with our team and that you’re happy with the quality and value of our products. Your kind words mean a lot to us, and we truly appreciate your support!
The experience has been fantastic, great customer service dealing with a problem I had very quickly and respectful. Easy to order and processed and delivered quickly.
The only downfall is that some of the oils are not available, especially the T50 with which I started on.
Overall tho I'm very happy with with Emerald Health so thank you
Resposta da Emerald Health Clinic
Thank you so much for your review! We’re delighted to hear that you’ve been happy with our customer service and that we were able to resolve your issue quickly and respectfully. It’s also great to hear that you found the ordering and delivery process easy and efficient.
We’re sorry that some of the oils, particularly the T50 you originally started with, haven’t always been available. We understand how frustrating this can be, especially when you’ve found a product that works well for you. We’re actively working on improving our oil range and stock continuity.
Thank you again for choosing Emerald Health and for taking the time to share your experience. We truly appreciate your support!
Its a good service but you could have a better selection that's in stock for longer as the cheaper options go out of stock quickly
Resposta da Emerald Health Clinic
Thank you for your feedback! We’re really pleased to hear you’ve had a good experience with our service. We understand how frustrating it can be when the cheaper options sell out quickly, and we’re always working to improve our stock levels and selection. We appreciate you taking the time to share your feedback with us!
Fantastic Service, Customer Service First Class , consulting Dr Excellent… now they have upgraded everything it’s a streamlined all round Service
Resposta da Emerald Health Clinic
Thank you for your lovely feedback! We’re really pleased to hear that you’ve been happy with our customer service and your consultation with the doctor. It’s great to know that you’ve also noticed the improvements we’ve made to streamline our service. We really appreciate your support and look forward to continuing to support you!
Really impressed with Emerald Health Clinic. The staff were professional, friendly and made the whole process straightforward. I’ve preferred a natural approach for my back pain over standard pharmaceuticals, and the results have been much better than I expected. Highly recommend.
Resposta da Emerald Health Clinic
Thank you for your wonderful feedback! We’re delighted to hear that you had such a positive experience with Emerald Health Clinic and found our team professional, friendly, and supportive throughout the process. We’re especially pleased to hear that you’ve been happy with your results. Thank you for recommending us, and we look forward to continuing to support you!
Resposta da Emerald Health Clinic
Thank you for your wonderful feedback! We’re delighted to hear that you found our service efficient and knowledgeable. We really appreciate your feedback and look forward to continuing to support you in the future!
Having experienced other private clinics for medical cannabis, it did not feel like private health care but primarily about money and profit. From day 1, my whole experience with emerald health care has been patient led, I've felt listened to and supported with a level of customer service that goes beyond what is commonly accepted and from my experience is industry leading.
Resposta da Emerald Health Clinic
Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that you’ve felt listened to, supported and genuinely cared for from day one.
Providing patient-led care is at the heart of what we do, so it means a lot to know this has come through in your experience. Thank you for trusting Emerald Health, we truly appreciate your support.
Amazing company, very fast to process but I was handled with professionalism throughout
Resposta da Emerald Health Clinic
Thank you for your wonderful feedback!
We're delighted to hear that you found our service fast and that you were treated with professionalism throughout the process. Providing an efficient service while maintaining a high standard of care is something we strive for, so it's great to know we met your expectations.
Thank you for taking the time to share your experience. We really appreciate your support and wish you all the best.
Amazing staff and service. Would highly recommend!
Resposta da Emerald Health Clinic
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our team and service. Your recommendation means a lot to us, and we really appreciate you taking the time to share your feedback. We look forward to continuing to support you.
I've found my experience with emerald health clinic really good.
There were some teething problems with getting my first link to the order pages. But it was easily fixed by talking to a very helpful lady in the phone. They were very prompt at getting going with the new site.
Resposta da Emerald Health Clinic
Thank you so much for taking the time to share your experience. We're delighted to hear you've had a positive experience with Emerald Health Clinic.
We appreciate your patience with the initial teething problems, and we're glad our team was able to resolve the issue quickly.
Thank you again for your kind feedback and for choosing Emerald Health Clinic. We look forward to continuing to support you.
Great clinic. Staff are really friendly and informative. Would highly recommend!
Resposta da Emerald Health Clinic
Thank you for your lovely review! We're so pleased you've had a positive experience with our team. Your kind words mean a lot, and we look forward to continuing to support you throughout your care.
Amazing clinic!
All staff are really helpful and knowledgeable. Would highly recommend if you are looking at starting your medical cannabis journey.
Resposta da Emerald Health Clinic
Thank you so much for your fantastic review and recommendation! We're delighted to hear that you found our team helpful and knowledgeable. Supporting patients throughout their medical cannabis journey is incredibly important to us, and we're so pleased we could make your experience a positive one. We truly appreciate your kind words and look forward to continuing to support you.
All are doing their best , it's improving consistently the staff are a delight to communicate with. The deliveries are second to none
Resposta da Emerald Health Clinic
Thank you so much for your wonderful review! We're delighted to hear you've noticed our continuous improvements and that you've had such positive experiences with our team. It's especially rewarding to know our staff have been a pleasure to communicate with and that our deliveries have met your expectations. We truly appreciate your support !
I'm always treated with care especially Martha has help me feel comftable and helped me alot the do tors are spot on this is the place for me my name is mariella russo thank u
Resposta da Emerald Health Clinic
Thank you so much for your wonderful review. We're delighted to hear that you've felt cared for and supported throughout your journey with us.
We'll be sure to pass your kind words on to Martha - she'll be so pleased to know she has helped you feel comfortable and supported. It's also great to hear your positive feedback about our doctors.
Thank you for choosing Emerald Health. We truly appreciate your trust in us and look forward to continuing to support you on your health journey.
I have been more than happy with Emerald health clinic. They are professional , knowledgable and helpful. The staff are really supportive , empathetic and I feel like they really care about their patients medical cannabis journey and health. . The doctors are caring and know their stuff.
Highly recommend.
Resposta da Emerald Health Clinic
Thank you for your wonderful review! We're so pleased to hear you've felt supported and well cared for by our team. Your kind words mean a great deal, and we truly appreciate your recommendation. Thank you for trusting Emerald Health Clinic with your care-we look forward to continuing to support you on your journey.
The clinic staff are always kind, helpful, and informative. They take the time to answer any questions and make every interaction feel supportive and professional. A great experience every time. It's so easy to request prescriptions now through the portal too!
Resposta da Emerald Health Clinic
Thank you so much for your review. We're delighted to hear that you've consistently had a positive experience with our team. Providing kind, supportive, and informative care is something we really value, so it's great to know this has made a difference to you. Thank you for taking the time to share your feedback- we truly appreciate your support and look forward to continuing to care for you.
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