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Guilt-free daily planner. iOS, Android and Web.
71-75 Shelton Street, WC2H 9JQ, London, Reino Unido
4,2
8 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
When I reached out to support to ask specific questions about functionality, the team was incredibly responsive and walked me through how to set it up for my preferred workflows. Top notch!
There’s something truly exceptional about a company that’s willing to stand behind their product. Even when it’s not the right fit. Emery is a great tool. I just couldn’t break out of my need to sync with other tools. Simplicity and focus are Emery’s best use.
Either way, the customer service was kind, quick and exactly what customer service should be. Thank you for doing it right.
Resposta da Emery
Thank you for this one. Leaving a review this generous for a tool that didn't end up fitting your workflow says as much about you as it does about us. Simplicity and focus is the bet we made, and it won't suit every setup. That's okay. If yours ever gets simpler, you know where we are.
Den, founder of Emery
Easy to use app, has a lifetime plan, smooth web experience with iOS and Android app available for download. Awesome thing is : it does two ways sync with gcal. Syncs flawlessly. Simple offering that will fit 80% of the market needs but apparently I need something else that can accommodate more complex needs. Overall great experience and Den did read my mail and replied immediately.
Resposta da Emery
Thank you for taking the time to write this. The two-way Google Calendar sync took real work to get right, so hearing it runs flawlessly made my day.
You read us correctly: Emery is deliberately simple. We'd rather nail the daily plan than stretch into complex territory and do both halfway. If your needs ever swing back to a clean page every morning, the door's open.
And yes, I read every mail. Glad I could help.
Den, founder of Emery
Amazing product that really simplifies your Task List and the task of managing it. Phenomenal customer support received within minutes of emailing.
Resposta da Emery
Thanks for the kind words. Glad Emery's keeping the day simple. That's the whole point.
Cheers,
Den, Co-founder of Emery
Solid experience. Quick and easy support.
Resposta da Emery
Thanks for taking the time to leave this.
Cheers,
Den, Co-founder of Emery
Excellent customer support. I requested a refund after their software was found not to work for my workflow. Not their problem, but it only took on simple email to ask for the refund and it was given the next day.
If I ever want to come back and try their product again, I certainly will since this is a company I can trust.
Resposta da Emery
Thanks for this. A refund shouldn't take more than one email, so I'm glad it didn't. Emery isn't the right fit for every workflow, and that's fine. The door's open if you ever want another look.
Cheers,
Den, Co-founder of Emery
Great solution for non-pushing task management and a great customer service.
Resposta da Emery
Thanks for this. "Non-pushing" might be the best two-word description of what we're going for. Emery should be there when you need it and quiet when you don't. Glad support matched that.
Cheers,
Den, Co-founder of Emery
The Customer support was excellent, more than heplful.
Resposta da Emery
Glad to hear it. Support is just us answering emails ourselves, so it means a lot that it came through as more than helpful. Thanks for leaving this.
Cheers,
Den, Co-founder of Emery
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