I could easily follow the ordering 😊 The mugs were great and price was ok too My family loved receiving them 😊 I’m keeping my eye on website for more gifts and birthday presents! Sensibly wra... Ver mais
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Veja o que dizem as avaliações
Thank you so much! The mugs arrived without breakage ❤️🇬🇧 so beautiful thank you for sending them all the way to the US despite the dreadful toxic tariffs and stuff going on here. It’s absolutely ap... Ver mais
A empresa respondeu
I can’t give a good review for now as I didn’t receive anything yet ! Fedex doesn’t give me any information ( the tracking didn’t change at all from the beginning as if they didn’t get any parcel fro... Ver mais
Ordered a beautiful foxglove mug for my daughter’s birthday. Unfortunately it was damaged during transit. The customer services were brilliant and sent a replacement out the next day. My daughter love... Ver mais
A empresa respondeu
Detalhes da empresa
- Fabricante de cerâmica
- Loja de Artigos de Vidro
- Loja de artigos domésticos
- Loja de utensílios de cozinha
- Loja de artigos em cerâmica
Escrito pela empresa
Visit the Emma Bridgewater factory in Stoke and see the traditional skills and craftsmanship that goes into every piece of Emma Bridgewater pottery. Get creative with our studio experiences, indulge in Afternoon Tea in our cafe and garden and enjoy browsing the latest Emma Bridgewater items in our shop.
Emma Bridgewater
Escrito pela empresa
- Get 10% Off when you sign up to our newsletter
- Keep up to date with our latest news, offers and events by signing up for our regular email newsletters.
- Free Shipping over £50
- Spend £50 and your delivery will be completely free!
- Collector's Club
- Join our Collector's Club for early access to sale, special offers and more.
Fast and Free Shipping
Free Delivery over £50 spend!
No shipping costs on a £50 spend, and we'll have your order at your door within the week. Getting your Emma Bridgewater home ware personalised? It'll be with you within 2 weeks.
Informações de contato
Lichfield Street, ST13EJ, Stoke-on-Trent, Hanley, Reino Unido
- 01782 210565
4,5
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I could easily follow the ordering 😊
I could easily follow the ordering 😊
The mugs were great and price was ok too
My family loved receiving them 😊
I’m keeping my eye on website for more gifts and birthday presents!
Sensibly wrapped and package and deliver in the ‘whole’
Great service throughout
A great experience
18 de junho de 2026
Still waiting….I can’t give a good review for now as I…
I can’t give a good review for now as I didn’t receive anything yet !
Fedex doesn’t give me any information ( the tracking didn’t change at all from the beginning as if they didn’t get any parcel from you ), so I hope they will transport it to me..!
25 de junho de 2026
The products are wonderful
The products are wonderful, but when I registered as a 'collector' to buy a particular item I wasn't able to progress the purchase
18 de junho de 2026
The blue seashell dinner plates are…
The blue seashell dinner plates are absolutely beautiful - quick delivery and very well packed. 5 stars all round
25 de junho de 2026
Resposta da Emma Bridgewater - Stoke Factory
Good afternoon Wendy,
Thank you for taking the time to review our service. We are delighted to hear that you love your recent purchases!
Kind Regards,
Emma Bridgewater Team
PROMPT & PUNCTUAL SERVICE DELIVERED WITH SMILES
I am delighted with ALL MY PURCHASED. Every time.
Service is prompt & delivery is punctual. Always accompanied by smiles.
THANK YOU.
25 de junho de 2026
Resposta da Emma Bridgewater - Stoke Factory
Good afternoon Ayaz,
Thank you for taking the time to review our service. We do hope that you continue to enjoy shopping with us.
Kind regards,
Emma Bridgewater Team
The mug came soon after ordering
The mug came soon after ordering, I have not received my 3 tins as yet. Looks like I will have to phone you.
25 de junho de 2026
Resposta da Emma Bridgewater - Stoke Factory
Good afternoon Lynne,
Thank you for sharing your experience with us. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
A lovely summer mug bought in the sale…
A lovely summer mug bought in the sale but I can’t see any faults at all. Packaged well and fast delivery Thank you😊
24 de junho de 2026
Resposta da Emma Bridgewater - Stoke Factory
Good afternoon Suzanne,
It's always wonderful to hear such great comments about the service and quality of our products we have to offer. Thank you for taking the time to get in touch.
Kind Regards,
Emma Bridgewater Team
Emma
Effortless order kept in the loop items ace well done ! Let’s all order or purchase to keep our pottery industry alive
23 de junho de 2026
Resposta da Emma Bridgewater - Stoke Factory
Good afternoon Kenton,
It's always wonderful to hear such great comments about the service and quality of our products we have to offer. Thank you for taking the time to get in touch.
Kind Regards,
Emma Bridgewater Team
Emma bridgewater mug
Nice cup even better in sale the only thing with the mugs are the handles very fragile
24 de junho de 2026
Resposta da Emma Bridgewater - Stoke Factory
Good afternoon Jayne,
Thank you for your lovely review. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
Resposta da Emma Bridgewater - Stoke Factory
Good afternoon Kim,
Thank you for taking the time to review our service. We are delighted to hear that you love your recent purchases!
Kind Regards,
Emma Bridgewater Team
Lovely Mr & Mrs mugs for a wedding…
Lovely Mr & Mrs mugs for a wedding gift. Received as promised (international shipping), packaged very well too.
24 de junho de 2026
Resposta da Emma Bridgewater - Stoke Factory
Good afternoon Cheryl,
Thank you for taking the time to review our service. We do hope that you continue to enjoy shopping with us.
Kind regards,
Emma Bridgewater Team
The cup came within the time they said…
The cup came within the time they said they would send it, always delivery on time and well packed, great service
17 de junho de 2026
Resposta da Emma Bridgewater - Stoke Factory
Good afternoon Stephen,
Thank you for your wonderful review. Our customer experience is very important to us.
Kind Regards,
Emma Bridgewater Team
Ordering seconds on line and notifying…
Ordering seconds on line and notifying me when a second became available was easy and convenient. Excellent service and website
17 de junho de 2026
Resposta da Emma Bridgewater - Stoke Factory
Good afternoon Paul,
It's always wonderful to hear such great comments about the service and quality of our products we have to offer. Thank you for taking the time to get in touch.
Kind Regards,
Emma Bridgewater Team
Thank you so much
Thank you so much! The mugs arrived without breakage ❤️🇬🇧 so beautiful thank you for sending them all the way to the US despite the dreadful toxic tariffs and stuff going on here. It’s absolutely appalling. I appreciate you💞
22 de junho de 2026
Resposta da Emma Bridgewater - Stoke Factory
Good morning Kathryn,
Thank you for your 5* review. We can’t ask for more than a happy customer.
Kind Regards,
Emma Bridgewater Team
Great service as always!
Everything was well packed and arrived safely. Just the loveliest plates, tea towels and tins for the dog treats!
23 de junho de 2026
Resposta da Emma Bridgewater - Stoke Factory
Good morning Joanna,
Thank you for taking the time to review our service. We are delighted to hear that you love your recent purchases!
Kind Regards,
Emma Bridgewater Team
Lovely dishes at half price in the…
Lovely dishes at half price in the Sale. I am so pleased with them
23 de junho de 2026
Resposta da Emma Bridgewater - Stoke Factory
Good morning Kathy,
Thank you for taking the time to leave a review. We are delighted to learn that you are a fan of our products, and we do hope that you continue to enjoy shopping with us!
Kind Regards,
Emma Bridgewater Team
Well packed and quickly delivered
My order was superbly packaged and arrived quickly.
16 de junho de 2026
Resposta da Emma Bridgewater - Stoke Factory
Good morning Mr Wildbore,
Thank you for sharing your experience with us. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
Order any Bridgewater from the UK
Order any Bridgewater from the UK! Why? Because everything is packed perfectly and it’s as quick as ordered from The United States and one or 2 items are mostly broken…I love Emma Bridgewater since 25 years. black Toast & Marmelade is my ❤️
23 de junho de 2026
Resposta da Emma Bridgewater - Stoke Factory
Good evening Katharina,
Thank you for taking the time to review our service. We do hope that you continue to enjoy shopping with us.
Kind regards,
Emma Bridgewater Team
Lovely items at a good price.
Lovely items at a good price.
Great ordering process.
Postage quick and efficient, including informing of time of delivery.
Would definitely buy from Emma Bridgewater again.
Thank you
16 de junho de 2026
Resposta da Emma Bridgewater - Stoke Factory
Good evening Linda,
Thank you for taking the time to review our service. We do hope that you continue to enjoy shopping with us.
Kind regards,
Emma Bridgewater Team
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