Thank you Xavier, he provided very nice and excellent service. We love the bike, it is better than our expectations. Full speed can be over 90km/h!!!Nice shape nice color. Highly recommend the removab... Ver mais
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Veja o que dizem as avaliações
The people were very friendly & helpful, any questions I had they have been there to answer The process to purchase the new Hornet XI was fast and efficient Highly recommend this company Xavier... Ver mais
Came back for another Segway kick scooter. Emma has the kick scooter for my kids. Kristy offered nice customer service and explained the features and maintain very clearly. Thanks Kristy!
These guys are awesome! I walked in looking for an ebike and it took me about a week to decide which one I wanted to buy. Dean,Xavier, and Kristy was very helpful with making my decision alot easier a... Ver mais
Detalhes da empresa
Escrito pela empresa
EMMO is a Canadian e-bike brand focused on helping riders across Canada find practical, enjoyable electric mobility solutions for commuting, recreation, and everyday use. Our lineup includes a wide range of electric bikes, from urban commuter models to fat tire and motorcycle-style options, designed to suit different riding preferences and lifestyles. Through our retail stores and dealer network, we support customers with product guidance, service, and after-sales assistance before and after purchase. Our goal is to make the buying process clearer and the ownership experience smoother, whether a customer is purchasing their first e-bike or looking for a model better suited to their needs. At EMMO, we place strong value on customer support, accessibility, and long-term service. We understand that choosing an e-bike is an important decision, so we aim to provide clear information, dependable warranty support, and responsive assistance throughout the ownership journey. We serve a wide range of riders, including commuters, leisure riders, and customers looking for an alternative way to get around. As a Canadian brand, we are committed to improving the e-bike experience through practical product selection, local support, and an established network that helps customers ride with greater confidence. We welcome customer feedback and believe reviews play an important role in helping us improve and helping future riders make informed decisions.
Informações de contato
438 Spadina Avenue Unit #2, M5T 2G8, Toronto, Canadá
- 1-888-510-3666
- sales@emmo.ca
- emmo.ca
Respondeu a 63% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Thank you Xavier
Thank you Xavier, he provided very nice and excellent service. We love the bike, it is better than our expectations. Full speed can be over 90km/h!!!Nice shape nice color. Highly recommend the removable Lithium battery
Came back for another Segway kick…
Came back for another Segway kick scooter. Emma has the kick scooter for my kids. Kristy offered nice customer service and explained the features and maintain very clearly. Thanks Kristy!
We got a nice ebike zone II GTS
We got a nice ebike zone II GTS, it can reach over 90km/h with turning signal. The speedmeter can work as a CarPlay as Well.
Thank you for Xavier’s help.
Thank you Xavier
Thank you Xavier. I got a nice Maknak, Slim design, i can carry it with my truck. Removable lithium battery helps a lot for charging and storage. Love it very much.
Bought a Hornet Xi dual battery and…
Bought a Hornet Xi dual battery and its useless , it won't even get a small woman at 110 lbs up a small hill. Im now stuck with a 3500 dollar piece of crap !
The people were very friendly &…
The people were very friendly & helpful, any questions I had they have been there to answer
The process to purchase the new Hornet XI was fast and efficient
Highly recommend this company
Xavier has always been available to answer my questions
Cheers Garnett
Great service from the moment I called…
Great service from the moment I called and talked to Xavier. Till when I got my bike. Great product for a reasonable price. Fits myself and my wife. 5 Stars.
Thank you Xavier to get me a Urban T2
Thank you Xavier to get me a Urban T2. This light weight ebike helps my families to travel in a short distance. Fully lighting system and enough speed for us. Perfectly fit with our requirement.
Thank you Xavier get me a Zone II GTS
Thank you Xavier get me a Zone II GTS. Nice shape and design with fully functional lighting system. It is able to reach over 90km/h as well. Love it!!!!
Great service by Kristy
Great service by Kristy. Overall great experience!
EMMO Mississauga - Poor Post Sales Customer Service
Very helpful at selling a bike but post sales customer service is the pits. Gone a couple of times with my bike and get ignored until I say something. Also, had a tune-up done and found the controller broken when I picked it up. They say it was like that at the start but I disagree. If it was, they should have told me before doing any service. To me, the cost would be over $200 to fix so they don't want to take ownership for it. Even though my bike is Emmo, I won't bring it back there, can't trust them.
Exceptional Service and Expert Guidance from Jackson
I had a great experience at Emmo Bikes Mississauga, thanks to Jackson. From the moment I walked in, he was approachable, knowledgeable, and genuinely interested in helping me find the right e bike for my needs.
Jackson took the time to clearly explain the differences between various models, breaking down features, performance, and pricing in a way that was easy to understand even for someone not very familiar with e bikes. He patiently answered all my questions and never made me feel rushed or pressured into making a decision.
What really stood out was how smoothly he guided me through the entire process from selection to checkout. He ensured I had all the necessary information about maintenance, battery care, and warranty, which gave me a lot of confidence in my purchase.
Overall, his professionalism, honesty, and customer focused approach made the whole experience simple and enjoyable. I would definitely recommend asking for Jackson if you are visiting Emmo Bikes Mississauga.
Kristy from the Vaughan store helped me…
Kristy from the Vaughan store helped me to choose the right bike for food delivery. I got the Monta C and it is a lovely bike. Great customer service, thank you so much
Great service!
First time here , found it on Google. The place was pretty busy and the staff were running around serving all the customers. I purchased my first E Bike and had the pleasure of dealing with Jackson. He was very knowledgable and friendly and went out of his way to make sure the bike was assembled and ready to go in about 40 minutes Great service! Thank you Jackson
These guys are awesome
These guys are awesome! I walked in looking for an ebike and it took me about a week to decide which one I wanted to buy. Dean,Xavier, and Kristy was very helpful with making my decision alot easier and answered any questions I had. All in all im very happy with my experience and would highly recommened shopping here for any ebike.
Kristy clearly demonstrated the…
Kristy clearly demonstrated the features of the bike at the time of purchase. happy i made the trip out to Vaughan for this purchase.
Kristy and Xavier are a great help With…
Kristy and Xavier are a great help with my hornet xi purchase. They are very friendly, patient and answered all my questions. The emmo Hornet X.i is a beautiful well built bike, cant wait to ride it on the road! Thanks!!
I got a very good deal with my first…
I got a very good deal with my first e-bike for model DX, I love the red color very much. It comes with a Bluetooth speaker which including FM radio. The speed and lighting system is also amazing. I am very excited and ready to ride with my bike!!!!
Thank you Xavier’s help and service.
Thank you Xavier for helping me to pick…
Thank you Xavier for helping me to pick up my Zone II Max. I love this motorcycle style ebike which can travel over 80km/h. The lighting system Is amazing. Hope you guys come and take a look as well. Moreover, it has a carplay to connect my phone as well!!!
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