eMoneyUSA Avaliações 

12.223
•
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Seirrnna, was wonderful, she explained everything and made it easy for. I appreciate it. It was all through texting!! Which was fabulous!

Avaliado com 5 de um total de 5 estrelas

I guess that since I'm a returning customer things were very easy but basically I was able to get another loan with like few basic questions answered through chat or text and it was probably one of th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Mika helped make this experience go very smoothly. She answered all questions and concerns. Quick process, very professional, and right on time! You are able to apply by phone, text, or email. Definit... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ms Shamika was very professional and helpful. She has a great personality and a sincere concern for her clients. She truly wants to help and goes that extra mile to see to our personal needs concernin... Ver mais

Detalhes da empresa


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

12 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(12.223)

42 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Sirenna was a great help

Sirenna was a great help! When she caught on that we were accidentally working on the application at the same time, she notified me about the potential fraud was was able to help me secure my loan. It was fast and easy, and i love that you can talk via sms instead of calling.

24 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have used this site quite a few times…

I have used this site quite a few times and refinancing is a breeze. They really do work with you and the constant updates on my account really do help. I would and do recommend people if you need a loan, they are the company to ask it from.

22 de outubro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

3 stars

I am giving emoneyusa 3 stars only because your chat agents have different information than your actual agents. I have chatted with Holly and Ashley and they have always said no you're not eligible to refinance your loan. Minutes later I'm on the line with either Serinna or Richard refinancing the very loan the chat agents just said I'm not eligible to refinance. Serinna and Richard are my MVPs!! They get 5 stars.

25 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome & Amazing Customer Service

JB was absolutely amazing, kind, patient and courteous. Wow he even thanked me the customer for being patient with him which I appreciated but not necessary. I pray all your employees are this awesome. Thank you again 💓

26 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst company ever to do business with

Worst company ever to do business with. They prey on those with bad credit. Weasels cannot even do their own collections! They send it to an outside agency who then tries to collect 4 times that amount. The outside agency will call multiple times and threaten and harass you.
Beware of eMoney. Use only as a last resort.
Emoney responded saying that the amount owed was not $4,000. They probably should check with their fabulous collection agency to find out where that additional $3,000 is going that they are trying to collect from me. Emoney has definitely not reached out to me as many times as they said. What a way to stretch the truth. I would've recorded the call with collection agency if it had been legal. What a nasty company to ever deal with. So unprofessional with their threats. Unable to work with me on a payment plan.

3 de setembro de 2025
Avaliação não solicitada
logotipo da eMoneyUSA

Resposta da eMoneyUSA

Ms. Wood,
Before your complaints were posted on WalletHub, TrustPilot, and Google, we had already attempted to contact you 12 times prior to the sale of your defaulted loan to a collection company. In the past week, after receiving your recent complaints, we again attempted to reach you by phone, text, and email — including calls and messages on 9/5/25 at 9:00 a.m., and on 9/8/25 at both 12:00 p.m. and 2:10 p.m. CT. On multiple occasions, your voicemail was full and we were unable to leave a message. We also sent you an email and text to make sure you received it.

Your claim that the balance is 3–4 times the original loan amount is not accurate. We have confirmed directly with the collection company that the balance being pursued is the actual defaulted amount. If you have a voicemail or email that says otherwise, we can assist you.

For your reference, you obtained an installment loan on October 2, 2024, and defaulted before repaying the full balance. Prior to transferring the account, we made repeated attempts to work with you directly between November 26, 2024, and February 5, 2025. These efforts demonstrate that eMoneyUSA does manage its own collections before any account is sold.

We encourage you to contact our supervisor, Jessica, at 866-986-3696. She is available to assist you and is happy to help coordinate with the collection company toward a fair and manageable resolution.

eMoneyUSA has been serving customers since 2013 and has earned over 12,000 verified TrustPilot reviews with a 4.8/5 rating. The overwhelming majority of our customers value our transparent terms and continue to return to us for their short-term borrowing needs.

We remain open to assisting you in resolving this matter fairly.

— eMoneyUSA

Avaliado com 5 de um total de 5 estrelas

The Best!!!!

I swear, Emoney USA always makes it so easy to pay off your loan and get more. They are the best! ⭐️⭐️⭐️⭐️⭐️

1 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have to say I honestly hate taking…

I have to say I honestly hate taking loans. But ever since I’ve been borrowing with EMoney they’ve made my experience nothing less than pleasant, professional, and hassle free! When you’re in need of a fast worry free loan, 10 outta 10 I HIGHLY RECOMMEND!

29 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

eMoneyUSA

The personnel; polite, helpful and was ready to answer questions I had; offered immediate solutions and promptness to my needs. JB was my contact there -
My Recommendation - Need a quick loan give these people a call ....

28 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible

Después q te toman toda la info hasta de tu debit card no t aprueban y se quedan con toda la info q mal

26 de agosto de 2025
Avaliação não solicitada
logotipo da eMoneyUSA

Resposta da eMoneyUSA

Hello Dayan,

We’re sorry to hear about your experience and appreciate you sharing your concerns. While debit card or checking account information is required during the application process, agreeing to a recurring payment authorization is not required for our loans. Please also rest assured that your information is handled securely and in full compliance with data protection standards.

If you’d like, one of our loan origination agents would be glad to review your file with you and see if we can help move your application forward. You can reach us at 866-986-3696, and we’ll make sure you’re connected with someone who can personally assist you.

Thank you again for your feedback. We’re here to help.

— eMoneyUSA

Avaliado com 5 de um total de 5 estrelas

Quick and easy

Was rushing and they made the process quick and easy. Very nice and money was there before I knew it! Highly recommend!!

14 de agosto de 2025
Avaliação não solicitada

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