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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

„Zamówienie nr PX1647453804 do mnie nie dotarło — portier potwierdził, że paczka nie została doręczona, mimo że u mnie odbiór odbywa się bez problemu. Sprzedawca twierdzi, że paczka czekała w punkcie... Ver mais

Avaliado com 1 de um total de 5 estrelas

Der Webauftritt ist eine einzige Lüge. Handgefertigt in Spanien? Nope. Aus China. Free shipping? Nope. 8 EUR extra. Rückgabefrist 14 Tage ab Kauf. Aber es dauert allein 17 Tage, das Shirt zu bekommen.... Ver mais

Avaliado com 1 de um total de 5 estrelas

Absolute atrocity. I returned 2 orders weeks ago, they received and confirmed that i would get s refund but they have not paid yet. The product was atrocious and completely misrepresented , colors, ma... Ver mais

Avaliado com 1 de um total de 5 estrelas

Absolutely appalling quality / fit and nothing like one pictured, plus missing the matching headband. Took forever to arrive and returns impossible as they do not reply and arrives after the return pe... Ver mais

Detalhes da empresa


Informações de contato

1,1

Muito Ruim

O TrustScore é 1 de um total de 5

203 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

They are scammers

They are scammers. Over one month from order, no shipment no response. Just stole 250 Eur.

REPLY AFTER RESPONSE; unbelievable how quick and efficient is team replying to bad reviews and not replying to customer e-mails! I hope my purchase will finally arrive, but anyway such bad customer service never received earlier.

20 de fevereiro de 2025
Avaliação não solicitada
logotipo da Empire89

Resposta da Empire89

Good evening, we're quite tired of receiving this type of comment when we clearly explain in several places on our website that we're having a sale because our Summer collection will be ready to ship starting the first week of April. Please read the policies before purchasing; this is a presale for the summer collection.

I hope you'll be able to correct your feedback once you receive your order.

Thank you.

Avaliado com 1 de um total de 5 estrelas

Scam

Scam
Never received the item and they never reply. Reported them.

15 de março de 2025
Avaliação não solicitada
logotipo da Empire89

Resposta da Empire89

Sorry, as you can read on our website, the summer collection is a pre-sale, which is why we're offering this discount. It ships in early April. We already have the swimsuits and they're shipping successfully.

Please read all of this business's policies before accusing it of being in this way.

Avaliado com 1 de um total de 5 estrelas

Stay away

Stay away! They never deliver and no one answers customer service. Big big disappointment! Shame on you guys that you live on scam 🤮

14 de fevereiro de 2025
Avaliação não solicitada
logotipo da Empire89

Resposta da Empire89

Sorry, as you can read on our website, the summer collection is a pre-sale, which is why we're offering this discount. It ships in early April. We already have the swimsuits and they're shipping successfully.

Please read all of this business's policies before accusing it of being in this way.

Avaliado com 1 de um total de 5 estrelas

Scam

I ordered a suit from this store over a month ago, but they still haven’t even shipped it! Every time I contact support, I just get meaningless responses instead of a proper update on my order. It really feels like a scam – they took my money but never sent the item. It seems like no one here is actually planning to fulfill their obligations. I strongly do not recommend buying anything from this store!

10 de março de 2025
Avaliação não solicitada
logotipo da Empire89

Resposta da Empire89

Good afternoon, it is impossible that you have ordered anything from the bathroom collection more than a month ago because the collection has been launched recently. The rest of the orders have always been sent satisfactorily. If not, please let us know about your order so that we can resolve it as soon as possible. Thank you.

Avaliado com 1 de um total de 5 estrelas

Definitely a scam

I placed two orders with Empire89 on November 25, 2024, and never received my items. Despite multiple follow-ups, they kept delaying the shipping date and failed to provide a tracking number.

In the meantime, their website changes overnight, with previous products disappearing without a trace. When confronted, they avoid addressing the real issue – the fact that they don’t deliver – and instead respond with a condescending, passive-aggressive lecture about the usage of AI-generated images in 2025, making excuses about "seasonal store changes" as if that would make anything seem less fishy.⬇️

I strongly advise against purchasing from them!

4 de março de 2025
Avaliação não solicitada
logotipo da Empire89

Resposta da Empire89

Good afternoon. We'd like to inform you that we're in the year 2025. Today, working with AI is something all companies do. This in no way means that our products aren't what you see in the images, since AI works with real product training. Also, in reference to your comment about changing stores, we do seasonal store changes, which is why there are significant differences between winter and summer.

Avaliado com 1 de um total de 5 estrelas

Warning

Warning: Avoid This Website at All Costs!

Their clothing is horribly fake and of the worst quality imaginable. They buy cheap clothes from Chinese websites and resell them at outrageous prices. The pictures on their site make the clothes look real, but don’t be fooled! The reality is shocking – the clothes are so poorly made that you wouldn’t even wear them at home!

This is a complete scam, and I strongly advise against buying anything from them. Save your money and avoid the disappointment!

3 de março de 2025
Avaliação não solicitada
logotipo da Empire89

Resposta da Empire89

Good morning:

What you're saying is incredible. Our designs are purely our own, and we have registered each and every one of them. We don't produce in China, so I'm unable to understand if you had a real experience on our website or if you simply wanted to slander us.

Our quality is entirely subjective. In any case, it's impossible that you have received any orders from the collection currently published on our website, as the entire collection is shipped starting the first week of April.

Avaliado com 1 de um total de 5 estrelas

This is a scam

This is a scam. Ordered and never heard back from them. Stay away

12 de fevereiro de 2025
Avaliação não solicitada
logotipo da Empire89

Resposta da Empire89

Good evening, we're quite tired of receiving this type of comment when we clearly explain in several places on our website that we're having a sale because our Summer collection will be ready to ship starting the first week of April. Please read the policies before purchasing; this is a presale for the summer collection.

I hope you'll be able to correct your feedback once you receive your order.

Thank you.

Avaliado com 1 de um total de 5 estrelas

Scam

Scam. This is the same people behind Jewels Khepris for woman. These are all AI generated images, you do not receive your goods and they are posting fake positive reviews on here. Do not order as I’m currently going through a length process with AMEX to try and get my £120 back

10 de janeiro de 2025
Avaliação não solicitada
logotipo da Empire89

Resposta da Empire89

Hello, we don't understand your comments, nor do we know the company you're referring to. I really suggest you correct your review and provide proof of your purchase with us, as we have no record of any orders in your name.

Avaliado com 1 de um total de 5 estrelas

This company is a total scam

This company is a total scam. Took months to receive the item only to find that the shoe I purchased was not patent leather as described. And glue was smothered all over. I send it back for a refund, they didn't claim it at customs, so I got them back. And they are telling me that they cannot make a refund if they don't have the item returned. Wow this company is such a scam ripping people off.

10 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

NON COMPRATE.

Ordino da un azienda che si proclama spagnola ma,arriva il prodotto dalla Cina. Dopo un mese Arriva il prodotto, è completamente scollato e dopo un mese di mail,di foto inviate il giorno stesso dell'arrivo, mi dicono che a spese mie devo inviare il prodotto per averne uno nuovo? Ma che tipo di azienda siete? Vi mando foto di un prodotto Ancora chiuso e devo pagare io?🤣 Un consiglio, NON COMPRATE. Ah, trovato un sito con gli stessi identici prodotti a metà prezzo ed ora in sconto ad 1/4 del prezzo.

27 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT ORDER THERE!!

DO NOT ORDER THERE!!! I have placed my order in december last year and took over two month for my shipment to arrive. The cartons were wrapped in plastic and the order wasn’t even complete.
To my horror the shoes didn’t even close properly or were lacking the buckle completely. But the worse part is that they didn’t match the description.
I contacted customer service and I had to learn that even though the order was wrong and delayed, I was responsible for the return shipping costs. So there went another 35€.
It is the end of June now and I have been waiting for my refund ever since which totals about 350€!!!
This company is a total scam! Cheaply fabricated, wrong descriptions and the worse customer service I have ever experienced.

24 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

ITS A NO FROM ME - GIVE ME MY MONEY BACK

If I could select minus star I would ! Ordered two pairs of what looked like beautiful shoes and literally were delivered in plastic bags with holes in… not a bad idea as it aired out the stench of the cheap plastic and GLUE smothered all over the contents. Buckles are cheap, shoes are covered in sticky glue and smell like something which has been dug up, let alone they don’t even look like the picture advertised. Shoe sizing is… A GUESS ! I have tried to get in contact with the company to request a return and refund. I’d of had better results repeatedly banging my head against a brick wall.

I spent £108 on Primark’s rejects. I am now going through the bank to try and get my money back as a last resort. I bought from an advert on Instagram, then my account was suspiciously hacked hours later ! I’m no detective but seems pretty strange to me.

Guys / girls please be aware, this product looks fabulous ON THE ADVERT… however in reality, I wouldn’t use them as toilet paper.

I should have read the reviews before purchasing, but I was in the pub and thought what a good idea ! Thanks alcohol .. and Spain’s ‘finest’ shoe makers ( I’m sure there are plenty of good ones)… should have just spent £108 more in the pub.

I feel I’ve been very unlucky, I must have forgotten to salute that single magpie back in 2003, amongst these other unfortunate people who have been stung by this cowboy outfit, obviously also in the pub at the time of purchase.

Overall - DONT DRINK AND BUY

DO NOT USE THESE RIP OFF MERCHANTS

23 de maio de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Wow so sparkly!

OMG I now own a pair of the sparkliest boots I ever did see. I love them. They did take long while to come, ordered on 26 Nov and received NYE. But so worth it in the end, cannot stop looking them.

31 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They NEVER gave me my shoes and kept…

They NEVER gave me my shoes and kept telling me to give them a Chinese address! It's been 2 months and I still don't have shipping details. They don't respond to any emails either. When I ask for my shoes, all they say is, they've contacted "customer service" which is another GMAIL account. This is a complete scam. Be careful, they normally use "greetings" at the end of their messages which coincides with some of the "reviews" here....

25 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not as advertised stay away!

ORDER EM3914
Cinderella Black Shoes - Black 9cm heel / 38
The Glitter Gold Bag

These overpriced shoes showed up nearly 3 weeks after ordering, with broken buckles and a 4cm heel not a 9cm heel and definitely not a size 38 despite what's printed on the plastic sole of the shoe. The bag was so small it wouldn't fit an iphone.

Really disappointed feel like i've been absolutely scammed.

21 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tienda recomendada

Hice la compra de unos productos y todo llego en perfecto estado, no tengo ninguna queja y volveré a repetir la compra de productos en esta pagina. Cumple a la perfección todos sus servicios.

26 de setembro de 2022
Avaliação não solicitada

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