Empirio Avaliações 

Resposta da Empirio

Há 1 dia

Hi Brick,

We’re surprised to see this review, especially since our support team responded to your initial email within minutes and continued working with you to locate your subscription.

We’ve also carefully reviewed your activity history in our system and the records do not show any cancellation attempts before your free trial converted into a paid subscription.

After starting your trial, you visited the “My Subscription” section, but you only viewed your subscription details without initiating the cancellation process.

It was only after the trial converted and the $69.99 annual payment was processed that you returned to the “My Subscription” section, initiated the cancellation process and successfully canceled your next renewal in October 2027. This prevented future charges but did not reverse the payment that had already been processed.

We understand that this may not have been the outcome you expected, but the activity records do not support the claim that the app prevented you from canceling before the charge.

Despite your subscription not being eligible for a refund under the applicable policy, our team still worked to find an alternative solution for you, which we’ve already communicated directly by email.

We respect your feedback, but describing our service as fraudulent or claiming that customer support doesn't exist does not reflect what happened or the assistance our team has provided.

Best wishes,
Empirio Team

Resposta da Empirio

Há 3 dias

Hi Angela,

We love hearing this from an entrepreneur! Exploring the decisions real companies made, understanding the thinking behind them and then seeing how those choices played out is exactly the experience we want Empirio to create.

Thank you for the great recommendation and we hope the next cases bring you even more useful perspectives!

Best wishes,
Empirio Team

Resposta da Empirio

Há 3 dias

We’re glad you enjoyed the Kodak case, and we appreciate you pointing this out.

The facts and details should be easy to read without feeling cut off or squeezed, so we’ll make sure your feedback reaches our team to investigate and improve the experience.

Best wishes,
Empirio Team

Resposta da Empirio

Há 3 dias

Hi Eliza,

We’re sorry to see the 2-star rating, especially since you felt our customer support deserved 5 stars.

We completely understand that Empirio wasn’t what you expected from the advertising and we appreciate that feedback. We’re glad our team could at least make the refund process quick and hassle-free for you.

Thank you for giving Empirio a try and for recognizing our support team!

Best wishes,
Empirio Team

Resposta da Empirio

Há 3 dias

Hi Hassane,

We’re glad you’re enjoying the cases and finding the information interesting and well researched!

There are plenty more stories and decisions to explore. Thanks for learning with Empirio!

Best wishes,
Empirio Team

Resposta da Empirio

Há 3 dias

Thank you for the thoughtful and specific feedback. We understand that if you already have business experience, some of the lessons may feel more introductory than you’d like.

We also really appreciate you pointing out the issue with the background visuals, including the specific Estée Lauder example. Details like this help our team identify where the experience needs improvement.

We’ll make sure both your feedback about the depth of the cases and the visual quality reaches our team as we continue improving Empirio.

Best wishes,
Empirio Team

Resposta da Empirio

Há 3 dias

Hi Pavel,

We love how you described it! Experiencing the decisions and challenges behind well-known brands can make their history feel much more real and memorable.

We’re glad you’re enjoying the journey with Empirio!

Best wishes,
Empirio Team

Resposta da Empirio

12 de out. de 2026

What a great recommendation! We’re glad Empirio is proving valuable for an entrepreneurial mindset.

Thanks for the outstanding support and for recommending us!

Best wishes,
Empirio Team

Resposta da Empirio

12 de out. de 2026

We love how you described the experience! Putting you in the middle of real events and letting you make the decisions is exactly what makes learning with Empirio different.

We’re also glad the combination of animation and text makes the stories engaging and easy to absorb.

Thank you for sharing your experience!

Best wishes,
Empirio Team

Resposta da Empirio

12 de out. de 2026

Hi Jason,

That’s exactly what we want Empirio to feel like: a chance to step into real-world situations, make the decisions yourself and discover where those choices might lead.

We’re glad you’re enjoying the experience. Happy decision-making!

Best wishes,
Empirio Team

Resposta da Empirio

12 de out. de 2026

We love the way you put this! Great decisions are often about understanding the trade-offs and consequences behind each choice.

We’re glad Empirio is helping you think through those decisions from a leader’s view. Thanks for learning with us!

Best wishes,
Empirio Team