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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I'm thrilled to share my positive experience with EMS. The sales person was very friendly and knowledgeable, their installation engineer went above and beyond to address my concerns promptly. Thanks t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We definitely made the right choice in choosing EMS Lifts to install our stairlift. They were exceptional from start to finish. After service is second to none whether during or after office hours. Al... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service, from survey to fitting and aftercare. Had a few companies quote but EMS were the most helpful by far. Super staff, knowledgeable and friendly. Needed a call back due to... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de equipamentos para mobilidade

Escrito pela empresa

EMS Lifts has been a trusted and experienced provider of stairlifts, through-floor lifts, step lifts, home lifts, and ramps since the 1980s, helping people regain their independence and improve their quality of life. At EMS Lifts, we promise exceptional customer service and expert advice to simplify your purchase of stairlifts or lifting equipment. Our unbiased advisors provide guidance on a wide range of products to help you make an informed decision. Our commitment to unparalleled customer service includes round-the-clock coverage 365 days a year with same-day emergency response times, and highly skilled engineers available 24/7 to provide impeccable service to satisfied private customers and organisations. Trust EMS Lifts for outstanding service, backed by the UK's largest showroom of working lifts.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

78 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(78)

23 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Dan from EMS who installed the…

Dan from EMS who installed the stairlift for me was incredibly kind, helpful, and professional throughout the entire installation. He took the time to explain everything clearly, answered all of my questions, and made sure I was comfortable with how to use the stair lift before he left. His friendly attitude and attention to detail made the whole experience stress-free.

15 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dan came today and fitted our…

Dan came today and fitted our stairlift. He was extremely friendly , pleasent and after fitting went through the whole operation in a precise and caring manner taking us slowly through the whole operating procedure : Highly recommended : five star experience

7 de julho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

It was a tricky job

It was a tricky job, but the engineer persevered and got it sorted for me.
It was an emergency call put following the breakdown at the weekend. I phoned them to report it this morning to find that the on call had already logged the issue. They were able to come out the same day.

29 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Responding to through floor lift breakdown

We have a through floor lift, last Saturday the lift faulted, we called EMS’s 24 hr call out, an engineer arrived promptly, he was an absolute credit to your company- he was very sympathetic about the situation, he was very cheerful and managed to solve the issue with the minimum of fuss

2 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Writing this review to save people the…

Writing this review to save people the hassle my Mum has had with this company. Have to have engineers out regularly to repair it. Communication with this company and amongst there selfs is terrible. Honestly folks please find yourself another stairlift company other than this 1.

1 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ems lifts

Had Warren the electrician come today to sort electrics ready for stair lift insulation tomorrow. He was absolutely lovely, talked me through what he was doing and was very respectful of my home. If the insulation goes as well as today I will be extremely happy.

15 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Repair Stairlift

Dan was a great help and he fixed the stairlift quickly - he said when he came in that it would take half an hour and he was right. Dan is very good at his job, is always chatty and smiley. He put a new interface in and now it works brilliantly. Thank you Dan.

13 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very Highly recommended

Well what can I say apart from what a fab company EMS really are, Keith and Dave were honestly the best, friendly, helpful, professional, happy chaps, and an absolute credit to EMS, I honestly could not have wished for a better service. So if you want a stairlift fitted then look no further than these guys. 5 +++++.

9 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Denzil attended promptly

Denzil attended promptly, and quickly, but thoroughly, diagnosed the problem. With batteries changed stair lift working. Efficient and courteous. THANK YOU.

17 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

EMS Stairlift fault

EMS were called to attend to a fault with a stairlift. Dan attended within a couple of hours, diagnosed the problem and repaired the fault. He was courteous, friendly and patient with my elderly relative. Excellent service from EMS and Dan.

3 de dezembro de 2025
Avaliação não solicitada

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