After ordering a wrong item, I re-ordered the correct one and e-mailed the company explaining that I needed the item urgently. Less than 48hrs later my item was delivered in time for my grandson's 21... Ver mais
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Veja o que dizem as avaliações
Wow, the team at Engravers Guild went above and beyond for me as I requested some additional assistance with my order. The customised pocket watches are beautiful and I am so thrilled to be able to gi... Ver mais
Amazing, Amazing, Amazing! Above and beyond! Purchased a watch for Best Man for my wedding. All brilliant and easy to do! Delivery company had incorrect address and problem delivering! Nobody’s fault... Ver mais
Cuff links arrived today and are fabulous especially modern for a young man (our grandson) starting out on a career at 21 thank you so much so fast beautifully boxed and wrapped love them. What fantas... Ver mais
Detalhes da empresa
Escrito pela empresa
Engravers Guild draws on the heritage of over 100 years to deliver beautifully engraved gifts that realise our philosophy; Art in Gifting
Informações de contato
London, Reino Unido
- hello@engraversguild.co.uk
- engraversguild.co.uk
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great for wedding gifts
Ordered some gifts for our wedding and all have come in quick time and in fantastic condition. Thank you.
Appreciated responding to feedback re ashes locket
We paid £139 for a gold pebble necklace to hold ashes. This arrived in good time but with no kit to fill it. Not huge problem but would rather not had to chase it. However once reported kit hadn’t arrived it was sent quickly and necklace is beautiful. They also took on board feedback regarding something extra in that kit for putting ashes in funnel which is appreciated.

Resposta da ENGRAVERS GUILD LIMITED
Great product last year but massive…
Great product last year but massive amounts of spam emails in the run up to xmas. Had to block their emails

Resposta da ENGRAVERS GUILD LIMITED
Good Company
I ordered 2 photo frames. They are lovely. Beautiful writing. Fast delivery. Well packaged. I ordered 1 special box for a present. It is well worth the extra money
I can’t thank you enough for the…
I can’t thank you enough for the personalised necklace containing my Nan and Grandad’s ashes. It’s a Christmas gift for my mum, and I know it will mean the world to her. The necklace itself is absolutely beautiful. The pack you sent to gather the ashes was so empathetic, personal and caring — it truly made a difficult process feel supported and handled with such respect. Thank you from the bottom of my heart.
I am so very impressed with Engravers…
I am so very impressed with Engravers Guild of London
Very quick response to any issue and immediately resolved
Delighted with Quality and service
Highly recommend
Genuine buyer for our silver wedding anniversary
5 star
Beautiful Engraved Oak Photo Frame
Beautiful engraved solid oak frame, very pleased with my purchase.
Very good value for money.
Highly recommend the optional presentation box to make the gift even more special.
Excellent communication with sellar who did everything they said they would do. Will not hesitate to order again.
Very helpful and communicative team
Very helpful and communicative team, the pocket watch is beautiful and worth every penny, it feels well made and a gift worth giving (not like if you would order of amazon or etsy and pay under £50). We purchased as a very sentimental gift, and we are so glad we did! Thank you again!
Fantastic company! Everything was perfect!
Excellent customer service, fantastic products and fast delivery.
The tankards were all beautifully engraved and will be a lasting memory for my boys when they turn 18.
I wouldn’t hesitate to use Engravers Guild again.
Truly wonderful customer service
Truly wonderful customer service, going far above the norm to sort an issue caused by Royal Mail delivery. Quality of item top notch as well. Certainly to be recommended.
1st class service all round.
What a great experience and service. Ordered a whisky glass with an engraving in Greek.
Result is perfection together with an prompt delivery. Would recommend them to anyone and use them again.
Big thank you.
This is a beautiful pocket watch for a…
This is a beautiful pocket watch for a 21st birthday gift. As well as being delighted with the gift I am so impressed by the excellent service I have received when contacting the company.
100% for quality and 100% for customer service.
I order a personalised whisky glass in copper for my husband on our anniversary. It arrived very quickly but unfortunately was the incorrect item, I contacted them and Maddie got in touch, she was very helpful and sorted it straight away. 2 days later and correct item arrived in time for our day without me worrying.
I would absolutely shop with them again purely on Maddies professionalism and kindness.
My item is beautiful and just perfect. Looked exactly as advertised and a quality item.
100% for customer service and
100% for quality.
I would not hesitate to recommend.
Christening gift
Fantastic personalised gift for a Christening - a beautifully packaged high quality item arrived quicker than expected. A great customer experience - thank you Engravers Guild.
Thanks to the team at Engravers Guild
Thanks to the team at Engravers Guild. Their website, communication and products are all fantastic!
I was worried that I had left an engraved gift a little too late to buy, so I quickly ordered what I thought was perfect but forgot to include a line of engraving. I sent an email on the same day of ordering and my order was efficiently amended to the correct wording, and I was pleasantly surprised how quickly it was delivered (within 2 days) so in plenty of time for wrapping and presenting the gift on time, PHEW!!! Well done, would buy again
What amazing Customer Service and range…
What amazing Customer Service and range of goods.
I ordered an engraved glass for a friend, which arrived broken, but replaced immediately.
I look forward to ordering various Christmas presents for friends.
Excellent customer service
I was made up with the locket I ordered and when I had a slight issue a few months on, Engravers Guild went above and beyond to resolve it super swiftly. Couldn’t ask for more from them.
A beautiful gold locket bought in commemoration of my husband.
I purchased a beautiful locket from Lovelox in commemoration of my wonderful husband. I chose the gold locket with the birthday flower inscribed on the front. I was able to attach two photographs of my husband to my order and I had a meaningful inscription on the back. The photographs were inserted into the locket for me. The locket is just perfect and far exceeded my expectations. Thank you very much Lovelox.
just wanted to say how happy I am with…
just wanted to say how happy I am with the necklace I recieved today. I had it done for my daughters birthday in Oct. She had a daughter in Feb and wanted something nice but simple to mark her birth and wear daily.
Very impressed with the presentation the engraving but especially the ease of ordering and delivery.
Thank you!
Really helpful team & amazing product
Really helpful team, responded really quickly with the ideal solution, they went to lots of effort to investigate how they could help and then come up with a solution. My order was delivered on time if not early thanks to the team sorting the delivery out. A great experience and the product was beautiful!
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