UK ENIC - formerly UK NARIC Avaliações 352

I applied for a Statement of Comparability and initially encountered an issue that required me to raise a complaint. Once the matter was escalated, the Quality Manager personally got in touch, offered a sincere apology, and ensured my application was treated as a priority. I truly appreciate that human errors can happen, and I’m very satisfied with how professionally and promptly my complaint was handled. Excellent customer service in the end – thank you!

They have been asking for documents that I have already uploaded and they keep asking other types of certificates that are not THE SAME that are used in the UK. I may be mistaken, but I thought the whole point of the job is that ENIC has to create the equivalent to other certifications PRECISELY because they are different elsewhere. It’s an appalling service.

It was a nice experience, it helps me a lot how the work was made. I just upload the information and the results were there, at some point I had a problem with a document, I recieved a notification to change it and everything was confortable to do it.

Their positive responses to me

The application and process went smoothly and faster than expected. Suitable avenue for communication and timely assistance.

The company is providing on time information about the application process. The company time frame is very exact.

I recently used UK ENIC to evaluate my foreign qualifications and I couldn't be more satisfied with the service I received. From the outset, the application process was straightforward and user friendly. The turnaround time was impressive, I received my evaluation report sooner than I anticipated, the evaluation report was comprehensive and clearly outlined how my qualifications compared to UK standards
The customer support team was responsive and helpful
Overall, I recommend UK ENIC to anyone seeking to have their international qualifications recognised in the UK
Nyarai

On 18/02/2025, I ordered and paid for a hard copy of my Statement of Comparability. I provided a complete and accurate address at the time of application, filling all required fields correctly. Nevertheless, I was wrongly informed that my address was incomplete.
Following your advice, I requested a reprint within the three-month window and paid an additional 8 Euros. Despite complying fully and acting within the stated timeframe, I was later told that you could not send the hard copy due to an “environmental policy” — a condition that was never disclosed at the time of purchase or reprint request.
After I raised a complaint, I was incorrectly told that the three-month window had expired, even though I had made the reprint request well within the allowed period. they are unprofessional with no ethics.

Involved in every aspect of verification even to the extent of contacting my university in Nigeria. Prompt contact to those that Involved at all stages.
It was a great experience for me

The service was quick and straight forward. Very happy with the results.

For me, it was my biggest dream to be able to recover my hard work. Through this company, I could compare my degrees. One of the best benefits is that it shortened the long way to achieve my dream of continuing my studies in the UK. They are a really great company.

Complaint against (Chris)
Hello ,i had a very great experience with you especially with (Megan, Hannah) the call handler, i called you on 7th of march unfortunately i had my with Chris the worst ever in the world, very impolite person with a challenging manners, he keep say we are not a translation company when i asked him ,you say much better than that if you say we can't provide you with translated documents as it might be for internal usage, he just replied with very awful way again we are not a translation company, i asked him to talk to the manager he said no, the website was offline as i called morning around 10:15 am 7th of March, your website was down, he said no it is not !!! I was omg this is unbelievable, person very rude and bad behaviour, i bet that this wasn't the first time, I had the pleasure to deal with Hanna and Megan ,fantastic service by both. I am raising an official complaint against this Chris ,i am urging his line manager to listen to the phone call.
Am afraid i will post my experience everywhere to encourage as much as i can from other people had the same treatment by him to raise this is issue, again am asking to listen to his awful call with me.
I promise i will do my best to get things right.
Thanks

I was very happy with the service as I used the statement of comparability. The team did a great job.

I was very happy because was very quick ..they answered me back quickly I recived my documente back very fast and it was very profesional thank you very much Uk Enic

I have had the worst experience with NARIC (now known as Ecctis) when trying to get my degree and baccalaureate equivalence. I submitted my documents twice, and both times, their evaluation was completely flawed, incompetent, and discriminatory.

🔹 Blatant Discrimination Against Non-European Qualifications
Despite having a Baccalaureate in Languages, they refused to recognize my English level as GCSE-equivalent simply because I come from outside Europe. Meanwhile, Europeans with barely any English skills get GCSE English recognition without question! How is this fair? This is clear discrimination against non-European applicants.

🔹 False & Inaccurate Equivalencies
The first time, they completely messed up my diploma evaluation. I studied languages, but they gave me a science equivalency! I had to pay AGAIN to correct their mistake. How can a so-called "recognized" institution make such basic errors?

🔹 Lack of Knowledge About International Diplomas
They demanded transcripts for my Conservatoire diploma, only to later say they couldn’t evaluate it! A National Conservatoire Diploma is recognized worldwide, but somehow, NARIC is clueless about it?

Then, they refused to recognize my Foundational Diploma, which is a nationally recognized exam in my country and has a curriculum equivalent to GCSEs in the UK. The truth is, they simply do not want to acknowledge that some countries have a far better education system. We are fluent in four languages effortlessly, yet they refuse to accept that our education holds more value than theirs.

🔹 A Government-Recognized Institution That Doesn’t Understand Diplomas
For an official organization, their lack of understanding of global education systems is shocking. Instead of properly assessing qualifications, they devalue non-European diplomas and deny rightful recognition.

💰 Save your money and don’t waste your time! 💰
NARIC/Ecctis is nothing more than a money-making scam that fails to provide fair and accurate assessments. They need a serious overhaul to stop this discrimination and segregation. I will not stop speaking out until this unfair system is changed!

#NARICScam #Discrimination #StopTheBias #EducationEquivalencyScam

My name changed after marriage that was the reason it takes a bit more time than usual. However, I really appreciate the prompt response from the UK ENIC team when I sent them the requested documents.

I had a great experience using this service for my Statement of Comparability. The application was very user friendly as the instructions were very clear and concise. I received my statement within the stipulated time frame. I highly recommend this service and I give a score of 10/10.

Response and feedback is very fast and reliable. The review was clear and accurate . A very secured payment system. Delivery was top notch.

the service was carried out successfully. Thank you so much.