EO Broker Avaliações 

12
O TrustScore é 2.5 de um total de 5

2,6

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Detalhes da empresa


Informações de contato

2,6

Ruim

O TrustScore é 2.5 de um total de 5

12 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,6

Todas as avaliações

(12)

1 avaliação nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

EO Broker has been one of the worst…

EO Broker has been one of the worst trading platforms I’ve ever used. The interface is clunky and full of bugs, making even simple trades frustrating. Their customer service is unresponsive and unhelpful, often ignoring messages for days. Spreads are inconsistent, execution is slow, and withdrawals are an absolute nightmare. I waited weeks with no clear answers. It honestly feels like they don’t care about their clients at all. I wouldn’t recommend EO Broker to anyone.

12 de agosto de 2025
Avaliação não solicitada
logotipo da EO Broker

Resposta da EO Broker

Dear Maryam,

We’re sorry to hear about your experience and truly understand how frustrating this must have been. Our team constantly works on improving platform performance, trade execution speed, and overall stability to ensure a smooth trading experience for all users. Regarding your withdrawal and communication concerns, please reach out to us via the in-app chat with your request details so we can review your case and assist you directly.

Best regards,
EO Broker Team

Avaliado com 1 de um total de 5 estrelas

Unfair Trade Execution & Undisclosed Delays – Be Cautious

I placed around 45 to 60 trades on EO Trader and only later found out there’s an undisclosed 0.5 to 1+ second delay in executing trades. The support agent even admitted this in chat, saying it “slides to the next second” and has an “execution delay.” On a platform where trades are based on exact durations like 5 seconds, this delay can flip a win into a loss.

Worse, closing a trade early can result in 50% or more loss, so you’re locked into these delayed trades without warning. And even after asking for fair compensation, the support team just said “the delay isn’t in the agreement,” which proves they know it’s not transparent.

This platform feels more like rigged gambling than trading, and the rules are not made clear upfront. I’ve contacted their support email, but I’m also reporting this to financial regulators for unfair and misleading practices.

Use at your own risk.

9 de maio de 2025
Avaliação não solicitada
logotipo da EO Broker

Resposta da EO Broker

Dear Mahmoud,

Thank you for sharing your concerns. We understand how important transparency and timely execution are in trading. The platform’s trade execution times can vary slightly due to market conditions and technical factors, which is standard across many trading platforms. Early closure of trades may involve specific terms outlined in the user agreement, and we encourage all traders to review these carefully.

We take all feedback seriously and continuously work to improve our services and communication. If you have specific questions or need clarification, we recommend reviewing the terms provided or contacting us through official channels for assistance.

Best regards,
EO Broker Team

Avaliado com 1 de um total de 5 estrelas

Subject

Subject: Formal Complaint Regarding Withdrawal Delay – Surayyi Alsurayyi

Dear EO Broker Support Team,

I hope this message finds you well.

My name is Surayyi Alsurayyi, and I am a registered user on your platform using

I am writing to formally lodge a complaint regarding a withdrawal delay that started on April 28, 2025. I have attempted to contact your support team to clarify the situation, but I have not received any clear or satisfactory response.

This delay is causing financial inconvenience and undermines my confidence in the platform. I kindly request an urgent clarification and resolution.

Should I not receive a response within 7 business days, I will be compelled to escalate the issue to relevant authorities and share my experience on trading review platforms and fraud reporting sites.

Thank you for your understanding.

Name: Surayyi Alsurayyi

7 de maio de 2025
Avaliação não solicitada
logotipo da EO Broker

Resposta da EO Broker

Dear Surayyi,

Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience caused by the withdrawal delay. Please be assured that we take such matters seriously and are committed to resolving them as quickly as possible.

To assist you promptly, we kindly ask you to provide any additional details regarding your withdrawal request, such as the transaction ID and payment method, through the official support channels. Our team is dedicated to reviewing your case and providing you with a clear update.

We appreciate your patience and understanding, and we will do our best to restore your confidence in our platform.

Best regards,
EO Broker Team

Avaliado com 1 de um total de 5 estrelas

I want to share my experience with…

I want to share my experience with EoBroker to warn others about their unfair practices. Initially, I had two accounts—one on my laptop and another on my phone. I used both accounts for trading, depositing, and withdrawing funds without any issues. Everything seemed fine at first.

However, things changed when I deposited a larger amount. Suddenly, EoBroker blocked both of my accounts without any prior warning. I was completely locked out, unable to access my funds. If having two accounts was against their rules, they should have at least given me a warning. I would have deleted one account and withdrawn my money. But instead, it feels like they were just waiting for me to deposit a significant amount before banning my accounts altogether.

I tried contacting their support, but their only response was that my funds were “not able to be refunded.” This is completely unacceptable. They owe me at least $583, yet they refuse to return it. At the very least, they should allow me to keep one account or provide a chance to withdraw my money.

This whole situation feels like a trap. I strongly advise everyone to stay away from EoBroker. Do not deposit your money with them, as they could block your account at any time without warning. A legitimate platform should have transparent policies and give users a fair chance to comply with the rules—not just take their money.
Still I am asking EoBroker to give me my money

28 de fevereiro de 2025
Avaliação não solicitada
logotipo da EO Broker

Resposta da EO Broker

Dear Abdullah,

We are very sorry to hear about your experience and understand how frustrating it can feel. Please know that EO Broker takes all account security and compliance matters very seriously to ensure a safe trading environment for everyone. Measures such as account verification and review procedures are part of our efforts to prevent fraud and comply with regulatory requirements. For more details, you can review our Anti-Money Laundering policy here: https://eobroker.com/company/policy/aml-and-kyc-policy/.

We encourage you to contact our support team with your account details so they can review your case carefully and guide you through the proper steps. Your safety and the security of your funds are our top priorities, and we are committed to resolving any legitimate concerns. You can reach our support team directly via DM or by email at help@eo.support.

Thank you for your patience and feedback — it helps us continue improving our processes.

Best regards,
The EO Broker Team

Avaliado com 2 de um total de 5 estrelas

Well I haven’t used it but I have…

Well I haven’t used it but I have learned a lot on my demo account now I will be making my first deposit and I’ll come back with a review after using the platform. Thank you

24 de janeiro de 2025
Avaliação não solicitada
logotipo da EO Broker

Resposta da EO Broker

Dear Nkosikhona Molefe,

Glad to hear the demo account has been helpful in your learning journey! We look forward to your experience on the live platform and wish you success in your trading.

Best regards,
EO Broker Team

Avaliado com 5 de um total de 5 estrelas

i like trading here at eobroker well…

i like trading here at eobroker well with a good approach here you can generally earn normally. i like everything here, i trade here every day.

12 de julho de 2024
Avaliação não solicitada
logotipo da EO Broker

Resposta da EO Broker

Dear Elizabeth Jones,

We’re glad to hear that you’re enjoying your trading experience! Consistency and a good approach make all the difference. Wishing you continued success in your daily trades!

Best regards,
EO Broker Team

Avaliado com 1 de um total de 5 estrelas

Roba el nombre de Brokers en el buscador de Google para que caigan en la estafa.

Para nada confiaria en esta pagina, roba el nombre de otros Brokers para que cuando los busques en Google salga primero y los que no se dan cuenta que sale "Patrocinado" creeran que es el broker que han estado buscando cuando es esta estafa, que por cierto es similar a otra pagina igual.

21 de setembro de 2024
Avaliação não solicitada
logotipo da EO Broker

Resposta da EO Broker

Estimado usuario,

Lamentamos escuchar que haya tenido esta percepción sobre EO Broker. Nos esforzamos en ser completamente transparentes en todas nuestras actividades y publicidad, y nuestro compromiso es brindar una plataforma segura y confiable para nuestros usuarios. Valoramos mucho los comentarios como el suyo, ya que nos ayudan a mejorar constantemente. Si tiene alguna inquietud o necesita aclarar cualquier aspecto, no dude en ponerse en contacto con nuestro equipo de soporte, que estará encantado de ayudarle.

Atentamente,
Equipo EO Broker

Avaliado com 5 de um total de 5 estrelas

I started trading with this company a…

I started trading with this company a month back, this was first experience with a broker and they amazed me through amazing services and 24/7 customer support ❤️

12 de setembro de 2024
Avaliação não solicitada
logotipo da EO Broker

Resposta da EO Broker

Dear valued user,

Thank you for choosing EO Broker for your first trading experience! We're thrilled to hear that our services and round-the-clock support have made a positive impression. Your satisfaction is our top priority, and we’re here to support you every step of the way. Wishing you great success as you continue your trading journey with us!

Best regards,
EO Broker Team

Avaliado com 3 de um total de 5 estrelas

Okay app with some issues

not bad platform, I've been using it for a few month with silver account.
I've encountered some issues with deps a couple of times. And it would be great to have more tools and assets

28 de agosto de 2024
Avaliação não solicitada
logotipo da EO Broker

Resposta da EO Broker

Dear valued user,

Thank you for your feedback and for being with us on a Silver account. We're glad to hear you've had a generally positive experience, though we apologize for any issues with deposits. We’re continually working to expand our tools and asset offerings, and your input is invaluable in guiding these improvements. If there’s anything specific you’d like to see, please feel free to let us know - our support team is here to assist!

Best regards,
EO Broker Team

Avaliado com 1 de um total de 5 estrelas

an absolute scam

an absolute scam, the moment you finish on a demo account and start depositing money, you are doomed

you would feel like winning on a demo account but you definetly loosing on a real money account, please stay away i've lost 200 Euro in a single day

21 de agosto de 2024
Avaliação não solicitada
logotipo da EO Broker

Resposta da EO Broker

Dear valued user,

We’re sorry to hear about your experience and understand your concerns. It’s our goal to provide a fair and transparent trading environment for all our users, whether they are trading on a demo or real account. Trading always involves risk, and we encourage all users to approach it with a strategy and caution. If you would like to discuss your experience further or need assistance, please reach out to our support team, who would be happy to help.

Best regards,
EO Broker Team

Avaliado com 2 de um total de 5 estrelas

Solo tengo ciertas dudas

Solo tengo ciertas dudas, encontre que tienen una UI similar a ExpertOption. No me brinda mucha confianza, no he intentado abrir cuentas asi que no puedo poinar acerca del servicio. No encontre paginas oficiales en redes sociales ni Linkedin. No me inspira confianza

24 de julho de 2024
Avaliação não solicitada
logotipo da EO Broker

Resposta da EO Broker

Estimado usuario,
Agradecemos su sinceridad al compartir sus inquietudes sobre EO Broker. Entendemos que la confianza es fundamental en el trading online.
Nos disculpamos si ha tenido dificultades para encontrar nuestra presencia en redes sociales. Le aseguramos que EO Broker tiene cuentas oficiales en todas las principales plataformas de redes sociales. Puede encontrarnos fácilmente utilizando la función de búsqueda en estas plataformas.
Le invitamos a abrir una cuenta demo sin compromiso para explorar nuestra plataforma y servicios de primera mano. Nuestro equipo de soporte está disponible 24/7 para responder cualquier pregunta que pueda tener.
Valoramos enormemente su feedback y lo utilizaremos para seguir mejorando nuestros servicios. ¿Le gustaría que le proporcionemos más información sobre nuestras características únicas y servicios?
Atentamente,
El equipo de EO Broker

Avaliado com 5 de um total de 5 estrelas

very good investments only with…

very good investments only with eobroker. I constantly invest money only with them now and tobe honest, i managed to raise money from them and a very good amount, since eobroker is now a top platform and you can easily invest there.

6 de fevereiro de 2024
Avaliação não solicitada
logotipo da EO Broker

Resposta da EO Broker

Hello there!
Thank you for your enthusiastic feedback about EO Broker!
We're thrilled to hear about your positive investment experience with our platform. It's fantastic that you've managed to achieve significant gains through your trades.
Your success story is a great example of what's possible with EO Broker. We're constantly working to maintain our position as a top trading platform and provide the best possible experience for our users.
Remember to always trade responsibly and within your means. If you have any questions or need assistance, our support team is here for you.
Keep up the great work!
The EO Broker Team

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