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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have a 3 year old battery that wasn't working so I sent it in for warranty. The warranty work was performed at no charge and there was no return shipping as well. Great customer service in my opin... Ver mais

Avaliado com 5 de um total de 5 estrelas

As someone who works with lithium batteries daily, I’m picky about tech - but their marine cranking battery won me over. After chatting with Kevin Vascovich at the Fort Lauderdale boat show, I tested... Ver mais

Avaliado com 5 de um total de 5 estrelas

Epoch Batteries are a total win if you are running Victron setups. The Bluetooth integration is GREAT for monitoring, and the price is a steal for the quality. Their customer support is quick responsi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Epoch Batteries are a total win if you are running Victron setups. The Bluetooth integration is GREAT for monitoring, and the price is a steal for the quality. Their customer support is quick responsi... Ver mais

Detalhes da empresa

  1. Loja de Baterias

Escrito pela empresa

Epoch Batteries designs and manufactures premium lithium battery solutions for RV, marine, off-grid, solar, and outdoor power applications. Our mission is to provide reliable, long-lasting energy systems that help customers power their adventures with confidence. We specialize in advanced LiFePO4 battery technology engineered for high performance, safety, and ease of use. Our products are trusted by RV owners, boaters, anglers, overlanders, and off-grid enthusiasts who demand dependable power in real-world conditions. At Epoch Batteries, we focus on innovation, customer support, and delivering exceptional value. From Bluetooth-enabled battery monitoring to smart battery management systems and seamless integration with leading inverter and solar platforms, we build products designed to perform when it matters most. We are committed to continuous improvement and value every customer review and experience shared on Trustpilot.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

26 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I have a 3 year old battery that wasn't…

I have a 3 year old battery that wasn't working so I sent it in for warranty. The warranty work was performed at no charge and there was no return shipping as well. Great customer service in my opinion.

29 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently picked up an Epoch 12V 460Ah…

I recently picked up an Epoch 12V 460Ah battery for my RV setup, and it’s been a game changer for off-grid boondocking.

First off, the build quality is solid. You can tell it’s not some lightweight, budget unit. It feels well put together, and everything from the terminals to the casing looks clean and professionally finished.

Performance-wise, it’s been awesome. I’ve been running a pretty demanding setup inverter loads, appliances, long overnight draws and it just handles it. Voltage stays steady under load, and I’m not seeing the kind of drop-off I’ve dealt with in the past. The usable capacity is legit, and the extended runtime has made off-grid stays way more comfortable.

For boondocking, having 460 amp hours at 12V gives me real peace of mind. I’m not constantly watching my monitor or worrying about running things. It’s just reliable power when I need it.

So far, I’m extremely happy with it. If you’re building out an RV or off-grid setup and want serious capacity in a single battery, Epoch is definitely worth looking at.

5 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Propably the worst company that exists

Propably the worst company that exists. Non existent customer service, communication or support. No answering in emails, contact forms, telephone nothing. Ordered 2 batteries from "Netherland warehouse" if such a thing/place exist. Never received any update, tracking or anything relative. AVOID AVOID, Possible scam. If you try to buy do it through Paypal to have some protextion because refunding is also not easy.

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da Epoch Batteries

Resposta da Epoch Batteries

We’re very sorry to hear about your experience and completely understand your frustration. What you described is not the level of service we want any customer to receive.

We sincerely apologize for the lack of communication, shipping updates, and delays regarding your order. We also want to be transparent that our European market operations are still relatively new, and while we have been expanding quickly, we are still actively working to optimize our logistics, warehouse coordination, and customer support processes in the region.

That said, we recognize that this should not negatively impact your experience, and we take your concerns seriously. Please contact us directly at support@epochbatteries with your order number so our team can investigate the shipment status immediately and help work toward a resolution as quickly as possible.

We truly appreciate your feedback as it helps us improve both our operations and customer experience moving forward.

Avaliado com 5 de um total de 5 estrelas

Couldn’t be happier with the purchase…

Couldn’t be happier with the purchase of our 2) 460ah Epoch V2 Elite batteries! As fulltime boondockers, working remotely, we need to rely on constant power. These batteries have performed flawlessly and give us all the power we need. Working in conjunction with our Victron equipment and the ability to use Bluetooth to see individual cells for balancing has been a gamechanger! We’ve found our new “go to” batteries!

9 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love my two 12v V1 Elite 460 Ah batteries

I have two 12volt V1 Elite 460 Ah batteries. The Epoch Battery Tech Support was very responsive to my phone calls in helping me design my system for RV boondocking and connecting to my Victron Cerbo GX. They answered all my questions about MPPT and Multiplus II charger float and absorption voltage settings, and clearly and guided me away from some bad ideas I had. The community ecosystem on Facebook is also a great resource for ideas and troubleshooting. Lots of folks use these batteries and it is great to see them installed on so many rigs. We've been boondocking over six months last year with our two v1 Elites and haven't had any problems. We had such a good experience that I bought two more 24 volt V2 Elite batteries for our solar powered electric boat. Highly recommend these batteries!

13 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome battery!

Unaware Epoch Batteries was moving to dealer only sales I purchased a 24v230a battery, charger, and mounting brackets through the website. I’m hopeful this won’t be an issue if I have any issues/warranty work. Shipping was timely but my order arrived without the mounting brackets though they showed as shipped and received. Contacted Epoch and they sent replacement brackets I’ve not received yet but have shipping confirmation. In the meantime I fabricated brackets and installed the brackets, battery, charger, and battery meter in my boat. The charger cord at 48” was 2’ short of what I needed for my install so I spliced in 24” per the local Epoch dealers recommendation. Battery was about 25% charged upon receipt and I don’t know how long the charger was working but the battery was 100% the following morning. First trip out today and ran my 24v Minnkota Terrova for 6 1/2 hours trolling in a 19 .5’ aluminum boat. Didn’t use the gas trolling motor at all - just the electric. Just about dead calm half the day and then choppy the rest - so minor amperage draw half the time the other half heavier draw. I think I might have bought more battery than I need as I had 75% capacity left when I finished up after trolling non-stop for 6 1/2 hours! Sure like the simplicity of a single battery for trolling motor power. This battery is huge and heavy so either buy the brackets or fab some up. My old lead acid batteries were strapped down and that worked fine but I do like the peace of mind of this battery being bolted down. Great product and unbelievable performance.

23 de julho de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Growing Pains and Hope

Update:
I originally wrote a very angry review back in April 2025, at which time I had an awful experience with this company's support. I eventually got all the parts and got the mower mostly working (the battery gauge died within weeks of the installation and for some reason the mower only turns on after being plugged in momentarily), but I was frustrated by the mix-ups, delays, and difficulties I had with their staff. However, in January 2026 someone reached out to follow up with me, explaining that they'd gone through some growing pains as the business expanded, but were trying to follow up with anyone who wasn't satisfied. Within an hour they sent me a partial refund for my inconvenience, and promised to send a new gauge and instructions on installing it. It appears that Epoch is working on improving their service and support, and I appreciate the effort. I am hopeful that they keep it up!

From my original review: I bought a kit to convert a Ryobi lawnmower, but it took over a month. The plusses: like others, I appreciate that my lawn mower is working again and has more power and pep. When installed, the kit is great and I’m really hopeful that it will last longer than the original lead acid battery set. Assuming that it doesn’t need to be replaced in a year or two, it should be more economical than relying on the short-lived (but expensive) lead acid batteries. But as others have discussed, the install is very complicated and the company provides little support. The best option is third party YouTube videos. There’s no way we could have done this on our own, and this conversion was only possible because we have a retired neighbor who has the skills and tools to do it and enjoys this kind of work. It not only requires a good understanding of electronics, but some very specialized tools. This is not a job for novices.

30 de abril de 2025
Avaliação não solicitada
logotipo da Epoch Batteries

Resposta da Epoch Batteries

Thank you for taking the time to update your review and share both your original experience and your recent follow-up with our team. We sincerely appreciate your honesty and the opportunity to continue improving.

We apologize for the frustration, delays, and communication issues you experienced during your original installation process. As you mentioned, our company experienced significant growth over the past year, and while that growth allowed us to expand our product offerings and customer base, it also exposed areas where our support processes and documentation needed substantial improvement.

We are grateful that you gave us the opportunity to reconnect and help make things right. Feedback like yours has directly influenced improvements we are making to customer support response times, technical documentation, installation guidance, and post-purchase follow-up.

We also appreciate your candid comments regarding the mower conversion kit installation process. We recognize that some of these conversions can be technically challenging, especially for customers without electrical or mechanical experience, and we are actively working on creating clearer instructions, additional video resources, and better support materials to simplify the process.

Thank you again for recognizing our efforts to improve. We truly value your business and your patience, and we remain committed to providing a better experience for all customers moving forward.

Avaliado com 1 de um total de 5 estrelas

Zero Customer Service

Bought an Epoch battery 120A - 51.2V and it has had ongoing problems since the start. Several attempts at getting support from Epoch have gone unanswered. They have an appointment on line system that only has openings one month from now which does not really help us. So, they are very fast and efficient at selling but abandon the buyer once the sale is done. Will never buy another product from this company and will advise everyone in our boating community to stay away from them. We would would also recommend anyone thinking of buying from Epoch to do the same.

11 de abril de 2025
Avaliação não solicitada
logotipo da Epoch Batteries

Resposta da Epoch Batteries

We’re very sorry to hear about your experience and understand how frustrating this situation has been, especially when dealing with ongoing technical issues and delays in receiving support.

We sincerely apologize that our response times and appointment availability did not meet your expectations. As our customer base has grown rapidly, particularly within the marine and off-grid communities, our support demand has increased significantly, and we recognize that this has created delays that are not acceptable to customers needing timely assistance.

Please know that we are actively expanding our technical support and service capacity to improve response times and provide better post-purchase support. We never want any customer to feel abandoned after their purchase.

We would appreciate the opportunity to review your case directly and work toward a solution. Please contact us at support@epochbatteries with your order information and reference this review so we can escalate your case with our support team.

We value your feedback and appreciate you bringing these concerns to our attention.

Avaliado com 5 de um total de 5 estrelas

Great company

Great company. My entire van build runs off an Epoch battery and it’s flawless! From charging my laptop to running my mini fridge and lights, this battery keeps up with my full-time travel lifestyle. Thank you!

28 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

After installing the Epoch 300Ah…

After installing the Epoch 300Ah battery as my home backup, I experienced a prolonged power outage during winter. The battery kept our essentials - fridge, lights, and even the CPAP machine - running PERFECTLY. The real time monitoring via the app eased my worries throughout the storm. I highly recommend this battery store to everyone I know.

24 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I often buy batteries from this store

I often buy batteries from this store. As a caregiver, reliability is non negotiable. The 48V runs my partner’s oxygen concentrator PERFECTLY. Effective and quick customer support. They even walked me through voltage settings. Lifesaver in every sense. Grateful beyond words. Thank you!

22 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I highly recommend Epoch

I highly recommend Epoch! Powers electric fences and barn lights 24/7. Survived mud, manure, and a curious goat stampede. Two years in, still at 95% capacity. Ag-proof and affordable, would buy again in future.

20 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you Epoch!

Thank you Epoch!! I converted my old bike to electric using Epoch’s 52V pack. The weight is half my old lead-acid, and the range? 50 miles on a charge! Installation was plug-and-play. My commute’s now a joyride.

19 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Solid battery

Solid battery, great price, and the customer service is just on point. Had a small question during setup, asked customer support they responded on time and handled the situation very well

3 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This company makes top tier batteries…

This company makes top tier batteries at a killer price. My solar setup is running smoother than ever and I don’t have to babysit the system all day. It also charges fast, holds power for days, and integrates smoothly with my Victron setup. Couldn’t ask for better.

13 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I switched my golf cart to Epoch’s…

I switched my golf cart to Epoch’s lithium batteries, and It’s worth every penny. The kit fit perfectly in my EZGO 2Five and Kevin from their support team walked me through every hiccup. They actually pick up the phone! Quality’s rock-solid, and knowing I can add another battery for extra range? Zero regrets here!!!

8 de março de 2025
Avaliação não solicitada

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