EQ Academy Avaliações 

92
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The first personality test i have done, very straight forward so will be interesting to see the results

Avaliado com 4 de um total de 5 estrelas

I loved the questions, they were very easy to answer, relevant and made sense. My only concern was the middle button as in if i choose would that affect the score etc so wasn't very clear scorewise w... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've read Jung and his principles that MyerBriggs is based on. This test correctly identified a slight change in my personality from P to J, less reflective, more active.

Avaliado com 3 de um total de 5 estrelas

Before beginning the test, there should have been warning that payment is required to access the report and that people are automatically signed up for a monthly renewal, at quite a steep fee, if t... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

EQ Academy is a welcoming platform designed to help you better understand yourself and grow — both personally and professionally 🌱✨ We offer science-based assessments that make self-discovery simple, insightful, and meaningful. Our tools include a Myers-Briggs–inspired personality assessment, which helps you discover your personality type among 16 unique profiles 🧩, as well as a powerful Emotional Intelligence (EQ) test. This EQ test measures key skills such as self-awareness, empathy, emotional regulation, and how well you connect with others 🤝💬 All assessments are built on trusted psychological and behavioral research, so your results are both accurate and relevant 🔬📊 After completing a test, you’ll receive a personalized report with clear, practical insights you can use right away — whether it’s improving communication, strengthening relationships, or growing your confidence 💡 At EQ Academy, our goal is to give you the tools to navigate life’s challenges with greater understanding and emotional intelligence 🌍💛 Join thousands of others who are using science-based insights to unlock their full potential — one step at a time 😊


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

92 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

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3,8

Todas as avaliações

(92)

40 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Terrible experience — unauthorized charges and poor customer service

I am extremely dissatisfied with EQ Academy. They charged me £0.49 just to see the result of a test and informed me that if I didn’t cancel within 3 days, I would be charged £39.99 per month.

I cancelled my subscription well within those 3 days, but they still charged my account. After many emails and complaints, they refunded only a part of the money they took without my consent — and then, unbelievably, they charged me the same amount again this month, even though they had confirmed that my subscription was cancelled.

This is a scammy and frustrating experience. Be very careful — they keep charging you despite cancellations and provide poor excuses instead of real help. I absolutely do not recommend this service to anyone.

14 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute rogues and liars

As everyone else has been saying, they offer a 0.99c report then begin charging you $59.99 a month without you going through the subscription process. I've pointed this out with screen images etc. and even tried to cancel my supposed subscription to be told "we don't have a record of that user address".
I then contacted them again (with numerous follow ups) to ask how am I being charged for a subscription that I didn't agree to, and then be told I don't have a subscription at the same time?
Once I did that, they have just ignored four or five attempts to get a response.
The fact an organisation supposedly involved in emotional intelligence acts likes this is an ironic disgrace.

10 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never trust this company

They ask you to confirm many boxes to continue with your test. And whilst doing this, they hide a subscription confirmation and charge you £40!!! If you do not cancel this they will charge you even though they make an account for you instead of letting you create one yourself, and notify you in a small email that looks purely like confirmation for your test. They thrive on scamming people, and I don’t blame them because their services are just as shabby as their policy. The company is run by people who don’t want honest money, looking to take from people who provide them. If you cancel this subscription, even the same day the charge is made, they will not refund you as their policy is stingy and obviously protects themselves from having to rightfully give money back, which they are incapable of doing. A business ran purely to pickpocket people online; it’s disgusting.

5 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Be careful of the 5 star reviews

Be careful of the 5 star reviews, they do sound suspiciously similar.
Yes the questions are many, so you keep going.
Even though it says free, the last page is the checkout wanting 99cents and stating more after a few days.
I had already put my email against my better judgement but closed the checkout, didnt pay.
No the results never came through as I didnt pay.
I expect soon Ill get slammed in spam emails.

Ive been scammed like this before, they send you a reminder at some ungodly hour of the morning and probably a sunday when your not checking emails and WALLA they deduct from your account.
You signed up and agreed in the beginning and didnt respond to the reminder email....
scammed-

11 de abril de 2025
Avaliação não solicitada
logotipo da EQ Academy

Resposta da EQ Academy

Hi Katie,

Thank you for taking the time to share your feedback, though we’re sorry to hear you had a frustrating experience.

We’d like to clarify a few important points to ensure transparency for all current and future users:

Our test is clearly marked as free to try, with the option to unlock full results for $0.99 with a personalized report & certificate. The payment screen is only shown at the end, so users can choose whether or not they wish to continue. No charge is made unless payment details are entered and confirmed.

You mentioned not completing the checkout, and we can confirm that without payment, no account is created, no charges are made, and no results are delivered.

We do not send any follow-up reminders or make deductions without consent. Any future billing (which you would have seen clearly displayed on the checkout page) only applies to users who choose to subscribe and can be canceled at any time.

Regarding email use: we respect your privacy. If you've entered your email but didn’t complete the payment, you should not receive any marketing emails. If you do, you can easily unsubscribe using the link at the bottom of the email.

We absolutely do not “scam” users — we aim to provide a fair, low-cost experience with full transparency before any transaction. If you feel unsure about anything, feel free to reach out directly to our support team. We're happy to help clarify or ensure your email is removed from our system if you'd prefer.

Kind regards,
The EQ Academy Team

Avaliado com 1 de um total de 5 estrelas

I would give zero stars but no option

I would give zero stars but no option. If only I had have checked the reviews first!!!!
complete and utter thieves....Like everyone else mentioned they charge you .49p and then unexpectedly take £39.99 for a monthly subscription that they obviously hide from you very well. In my opinion they are no different than thieves who mug you in the back streets ,they are just doing it cleverly....but theft all the same...don't go near them

15 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could put zero stars I would do

If I could put zero stars I would do. Appalling company with absolutely no morals - I paid £0.40 to complete one online test, only to find out a week later £40 had been taken from my account and I had apparently subscribed to an annual membership.. I went through the T&Cs in the barrage of unnecessary documents I received when signing up to complete one test, and low and behold, hidden in small print is I had been automatically enrolled into the £40 monthly subscription.. It's an absolute CON of a company that I'd avoid like the plague. I requested a refund and was completely ignored in my follow-up emails. As I have said - avoid at all costs, they're just trying to trick you into signing up to the monthly subscription to pay their overheads.

25 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

BEWARE - MISLEADING CHARGES

BEWARE: Like others, I was led to believe that I was only required to pay £0.49 for a personality report. However, I have since discovered that I have been charged £39.99 for a subscription I was not made aware of at the time of purchase.
This is clearly misleading and unacceptable. I did not enrol on any program nor sign up for any subscription and only intended to pay for the personality test, for which I agreed. The website has no direct contact details, (a requirement for UK trading), no address. no phone number, only an online contact form that, at the time of writing, doesn't work. I will be discussing the payment with my bank to dispute the misleading charge.
UPDATE: I have had a reply from EQ with an email contact. Curiously they point out that this contact email is on their 'Terms & Conditions' page which, if you view the links on the home page, the T&C link doesn't exist! - more of the same. I will update further if I hear from them.

27 de dezembro de 2024
Avaliação não solicitada
logotipo da EQ Academy

Resposta da EQ Academy

Hi Michael,

Thank you for taking the time to share your concerns. We sincerely apologize for any confusion or frustration this situation may have caused.

At EQ Academy, we take great pride in transparency, and we understand how important it is to ensure clarity throughout our process. The recurring plan is also communicated strongly across the site and require explicit agreement on checkout prior to any financial commitment. We truly regret if this was not fully apparent.

We would be more than happy to assist you further. Please feel free to contact us directly at support@eq-academy.com. Additionally, you can find our contact details, including email support, on our Terms & Conditions page.

We genuinely value your feedback and are here to help resolve this matter to your satisfaction.

Best regards,
The EQ Academy Team

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