EQ Bank Reverse Mortgages Avaliações 

162
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We dealt with Glenda Neill to receive our reverse mortgage and she was professional, helpful and answered all questions. Her responses were fast and informative and we highly recommend her to anyone... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had the pleasure of working with Glenda Neill on a reverse mortgage. She guided me from our initial conversation to finalizing. She was extremely knowledgeable and professional. I have never dealt... Ver mais

Avaliado com 4 de um total de 5 estrelas

Pour commencer L'équipe de Dan Dilio a toujours été disponible pour nos questions. Le produit d'hypothèque inversée est mal compris dans l'ensemble de la clientèle et les outils supports nous aident à... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Definitely the best banking person I have encountered. Explains the process & guided me through all the steps, including some quite frustrating ones! Always encouraging, patient & understanding. Eve... Ver mais

Detalhes da empresa

  1. Instituição Financeira
  2. também em
  3. Banco
  4. Credor fiduciário

Sobre EQ Bank Reverse Mortgages

Escrito pela empresa

Enjoy your hard-earned home equity in retirement, without having to sell or make monthly payments. Access your home equity in tax-free cash and stay in the home you love. Plus, we’ll beat any posted rates for comparable reverse mortgages.* Is your traditional mortgage weighing you down? Do you have high-interest debt? Or maybe you’re simply looking to free up cash flow to fund home renovations or help a loved one. Whatever your priorities, we can find a solution that works for you. Call us today to chat with one of our reverse mortgage specialists.

We’ll beat any posted rates for comparable reverse mortgages.*

Access your home equity in tax-free cash. Stay in the home you love with no monthly payments to worry about.

Is your traditional mortgage weighting you down? Do you have high-interest debt? Or maybe you’re simply looking to free up cash flow to fund home renovations or help a loved one. Whatever your priorities, we can find a solution that works for you.

Call us today to chat with one of our reverse mortgage specialists.

1-866-644-0802

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Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

162 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(162)

43 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We would really like to thank Deepali…

We would really like to thank Deepali and Dan for the amazing work they did for our file!
It was not an easy deal to get done and they made it work for us with ease!
Very professional and Highly recommend!

18 de setembro de 2023
Avaliação não solicitada
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Resposta da EQ Bank Reverse Mortgages

Hi Lea, thank you for the wonderful review! We have passed on your comment to the team!

Avaliado com 5 de um total de 5 estrelas

One of the most trusting lenders

One of the most trusting lenders in Canada.

Love this lender and the BDM Dan Dillio they are always supportive for product and underwriting info , are quick to resolve any issues . I trust their products for my clients.

Marie Saint Jacques
Mortgage Broker Professional

13 de setembro de 2023
Avaliação não solicitada
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Resposta da EQ Bank Reverse Mortgages

Hi Marie, thank you for putting your trust in us. We strive for excellence and we're so happy to hear you are receiving the support you need. Thank you for the review!

Avaliado com 5 de um total de 5 estrelas

Merci Dan Dilio pour la très belle…

Merci Dan Dilio pour la très belle collaboration. Au plaisir de collaborer a nouveau. Service très efficace

11 de setembro de 2023
Avaliação não solicitada
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Resposta da EQ Bank Reverse Mortgages

Bonjour Marc, merci pour cette aimable critique!

Avaliado com 5 de um total de 5 estrelas

Reverse Mortgage Completed.

This company is doing well by assisting retired folks, like my husband and me, to retire peacefully and not have to worry too much about our financial future while being retired. Glenda Neill made this experience very comforting for us.

5 de setembro de 2023
Avaliação não solicitada
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Resposta da EQ Bank Reverse Mortgages

Hi Lillian, thank you very much for the review! Our goal is to help people like you find financial peace of mind. We're happy to hear Glenda provided comfort throughout this experience.

Avaliado com 5 de um total de 5 estrelas

The process was relatively smooth

The process was relatively smooth. And my broker answered any questions I had quickly either by email or on the phone. It completed within the time frame mentioned and the money was transferred to my bank account without incident.

31 de agosto de 2023
Avaliação não solicitada
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Resposta da EQ Bank Reverse Mortgages

Hi Keith, thank you for the excellent review! We're glad you had a good experience.

Avaliado com 5 de um total de 5 estrelas

Excellent service specially miss Glenda…

Excellent service specially miss Glenda Neill who every step guided me .I'm very much thankful for all team and equitable bank
Wish good luck to everyone

25 de agosto de 2023
Avaliação não solicitada
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Resposta da EQ Bank Reverse Mortgages

Hi Syed, we're very happy to hear about your excellent experience with Glenda! We wish you all the best and thank you for the review!

Avaliado com 5 de um total de 5 estrelas

Nothing better

Nothing better , i can say that i allways get what i need in time.

27 de agosto de 2023
Avaliação não solicitada
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Resposta da EQ Bank Reverse Mortgages

Hi Alin, that's great to hear! We'll let the team know to keep up the good work. Thank you for the review!

Avaliado com 4 de um total de 5 estrelas

GREAT PRODUCT AND SERVICE

This is really 4.5!
During our careers we always put our money into our home and into our children, which did not allow us to accumulate what we would have liked for our retirement. Equitable Reverse Mortgage provides us now in our retirement with many of the things that we would like to enjoy with the security of having the funds to do so while really accessing the continuing growth in equity of our home and retaining the base value of our asset to be passed on to our beneficiaries.

The process was extremely good and the staff that helped us, Glenda from Equitable Bank and Brittany from FTC were responsive, knowledgeable, and proficient. Everything was explained very well; all our questions were answered promptly, and things progressed as planned.

As an accountant, I always look to the details and improving any process to make things easier and more informative. A few things that I feel would have helped our understanding are the following:
- A one-page summary developed at the outset summarizing the process, timeline and dollar amounts taking you from gross loan to net proceeds. This could be a Lead Summary for the main documents and all the numbers could be accounted for on this summary and tied to the main document so there would never be a discrepancy in numbers.
- Only one contact, Equitable Bank, and they would coordinate any of the functions that FTC performs and relate it to the individual lender.
- ILA being one of the progress steps in the lead summary and the numbers required by ILA would be fixed through the Lead Summary and once set would be the same as the main documents and could not vary from the main document.
- All items in the Lead Summary constituting steps in the process and deductions from the Gross Loan would be paid as deductions from the Gross Loan so that all financial amounts pertaining to the Reverse Mortgage would be part of the Lead Summary.
- The actual funding could be fully elaborated on in the Lead Summary since this is the most important step to the lender. The net amount to be received as defined in the Lead Summary, the date and time the funds would be sent by Equitable and when they should be deposited in the lender bank depending on the bank and their normal process times.
- Another way of handling the duplication of information in the main document as opposed to repeating all of the information twice.

Please understand that these are not complaints, but they are the things that would have given us a quicker and easier understanding of everything. I am very happy with the entire process and the professionalism of the Equitable Bank team.

10 de agosto de 2023
Avaliação não solicitada
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Resposta da EQ Bank Reverse Mortgages

Hi Michael, thank you so much for the kind and detailed review! We are beyond pleased to hear of your positive experience and that you found both our and FTC's teams helpful and informative throughout the process. We appreciate all of your feedback as we are continuously looking to improve. Your review has been passed along to the right teams to help us create an easier and smoother process for the future!

Avaliado com 5 de um total de 5 estrelas

Complex process made easy

I started with a general inquiry and ended up completing the process to a reverse Mortgage with Glenda N. From the start all my questions were answered and was consistently notified of any progress and steps to take to complete the process.
The level of service made what seems like a relatively complicated exercise easy to navigate step by step
Thank you
Danny L.

7 de julho de 2023
Avaliação não solicitada
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Resposta da EQ Bank Reverse Mortgages

Hi Danny, we are so glad to hear that you had a great experience with Glenda and that the process from start to finish went well! Thank you for the review!

Avaliado com 5 de um total de 5 estrelas

I am happy with the help Allan…

I am happy with the help Allan provided. He is very approachable. Allan is an expert on Reverse Mortgages.

30 de junho de 2023
Avaliação não solicitada
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Resposta da EQ Bank Reverse Mortgages

Hi Sunil, thank you for the great review!

Avaliado com 5 de um total de 5 estrelas

A huge thank you to Allan McNeil

A huge thank you to Allan McNeil, the Regional Manager for Reverse Mortgages. He was instrumental in working out a solution for my clients, who had an existing Equitable Bank reverse mortgage and wanted to increase the amount. Allan said 'leave it with me' and true to his word, he found the perfect solution. My clients are very happy. Thank you again Allan

30 de junho de 2023
Avaliação não solicitada
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Resposta da EQ Bank Reverse Mortgages

Hi Brent, thank you so much for the review! We're thrilled to hear your experience with Allan was great for both you and your clients!

Avaliado com 5 de um total de 5 estrelas

A huge thank you to Allan McNeil!

A huge thank you to Allan McNeil, the Regional Manager for Reverse Mortgages. He was instrumental in working out a solution for my clients, who had an existing Equitable Bank reverse mortgage and wanted to increase the amount. Allan said 'leave it with me' and true to his word, he found the perfect solution. My clients are very happy. Thank you again Allan.

19 de junho de 2023
Avaliação não solicitada
logotipo da EQ Bank Reverse Mortgages

Resposta da EQ Bank Reverse Mortgages

Hi Sue, thank you for the great review! We're glad to hear Allan has made a process easier for both you and your clients!

Avaliado com 5 de um total de 5 estrelas

Taking a loan never been easier

This bank is the best ever! They made getting a loan super easy-peasy. The people there were so nice and told me everything I needed to know. Thanks !

11 de maio de 2023
Avaliação não solicitada
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Resposta da EQ Bank Reverse Mortgages

Hi Sheila, thanks so much for the great review! We're so glad to hear that our team was able to make the whole process as easy as possible!

Avaliado com 5 de um total de 5 estrelas

Highly appreciate Allan Mc Neil and the…

Highly appreciate Allan Mc Neil and the whole team at equitable reverse mortgages, He did a great job explaining me the whole product in detail and I was able to transfer the same info to more of my clients and we are able to get more and more clients showing interest in reverse mortgage after I am able to explain to them the way Allan explained the product to me. Really appreciate the team .

5 de maio de 2023
Avaliação não solicitada
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Resposta da EQ Bank Reverse Mortgages

Hi Rabbiya, thank you for the great review! We're glad to hear Allan has made a process easier for both you and your clients!

Avaliado com 5 de um total de 5 estrelas

Very easy to work with

Very easy to work with. Response times are good. Dan Dilio always answers his phone!

21 de abril de 2023
Avaliação não solicitada
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Resposta da EQ Bank Reverse Mortgages

Hi Ricardo, thanks for great review! We’re glad to hear Dan provided a seamless process!

Avaliado com 5 de um total de 5 estrelas

Thank you Adam Fotias

Cheryl and I want to thank Adam Fotias so much for his recent, excellent services in arranging a reverse mortgage for us. He led us perfectly through each step through to success. Events happened when and how he said they would. We have paid off our HELOC and all our credit cards, with some left over for some home improvements. Adam may feel free to use our names for references.

George and Cheryl Linton

11 de março de 2023
Avaliação não solicitada
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Resposta da EQ Bank Reverse Mortgages

Hi George and Cheryl, thanks for the great review! We’re glad Adam was a great help throughout the process.

Avaliado com 5 de um total de 5 estrelas

Dan has a commanding presence and he…

Dan has a commanding presence and he knows his products and company. His delivery is powerful and engaging. He provides continuous support and guidance. Awesome ally...!

11 de abril de 2023
Avaliação não solicitada
logotipo da EQ Bank Reverse Mortgages

Resposta da EQ Bank Reverse Mortgages

Hi George, we’re thrilled to hear about your positive experience with Dan. Thank you for the great review!

Avaliado com 5 de um total de 5 estrelas

My First and NOT my last

My First and NOT my last

What an amazing experience it was to deal with Team EQB. It all started with me by calling Shan the Reverse Mortgage Manager, not only did he explain to me about the product, he took the time to make me understand as to how it works and how I can market it and how to handle obstacles.

Once I got the deal in the underwrite Bijal called me and got the deal going and after that Olivia got involved with the docs and the rest is history. Not only do you have an extremely happy broker, you have a very happy client at the other end as well.

Once again, thank you Shan for making me understand as to how a Reverse mortgage works and thank you Team EQB for an awesome experience, this is my first deal with you, and it will not be my last.

Team EQB, you rock!

6 de abril de 2023
Avaliação não solicitada
logotipo da EQ Bank Reverse Mortgages

Resposta da EQ Bank Reverse Mortgages

Hi Nishan, thank you for the amazing review! We’re thrilled there was someone there for you at every step, making the process as easy and enjoyable as possible! We look forward to continuing to work with you!

Avaliado com 5 de um total de 5 estrelas

Amazing Service

Dan Dilio and the Equitable Reverse Mortgage team represents among the highest levels of customer service I have experienced.
Great service, efficient communication and a really easy way to get a mortgage with lots of help and support to get the right deal. Information was accurate, responses to queries were turned around very fast. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly.

4 de abril de 2023
Avaliação não solicitada
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Resposta da EQ Bank Reverse Mortgages

Hi Kris, we’re glad Dan and the rest of our team made the whole reverse mortgage process as easy and informative as possible! Thank you for the great review!

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