Poor communication on when deal would close in terms of how quick the money would be due. Then harrassed daily by reps to make sure that I would pay, even though I had three successful transactions in... Ver mais
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Veja o que dizem as avaliações
The process to participate and complete an Express deal was simple, straightforward and completed faster than I expected. It might be useful to allow folks to search and filter based on the offering s... Ver mais
A empresa respondeu
Meh. Pretty good company. I mean, they’re legit and they’re not a scam company, but they used to be soooo much better back in the day when they first got started and had more personal “one-on-one touc... Ver mais
A empresa respondeu
I have been using EquityZen for over 15 years. It is an extremely user friendly, efficient, and uses the latest technologies in providing pre IPO investment services. I have had the pleasure of work... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
EquityZen, a subsidiary of Morgan Stanley, is a leading marketplace for pre-IPO investments, connecting shareholders of private companies with accredited investors. Through its category-leading technology and innovative approach, EquityZen delivers data-driven insights and tools that empower its 800,000 users to navigate the private markets with confidence. Having completed more than 51,000 private placements in nearly 500 private companies, EquityZen is on a mission to deliver “Private Markets for the Public.”
Informações de contato
1 New York Plaza, 12th Floor, 10004, New York, Estados Unidos
- 8774906121
- support@equityzen.com
- equityzen.com
4,1
Muito Bom
346 avaliações
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Poor communication on when deal money was due. MUCH SOONER than expected from paperwork.
Poor communication on when deal would close in terms of how quick the money would be due. Then harrassed daily by reps to make sure that I would pay, even though I had three successful transactions in the quarter. Taking a break from Equity Zen in favor of Forge and Hiive.
1 de abril de 2026
Happy client
All of the people I don't want that Equity Zen we're very confident and professional and easy to deal with that made me feel very comfortable with the company and the entire process and I look forward to continuing to work with you.
1 de abril de 2026
Smooth transaction
Smooth transaction, transparent fee structure and clear communication and instructions.
1 de abril de 2026
Seemless and it delivered--twice so far…
Seemless and it delivered--twice so far for me.
1 de abril de 2026
UNENDING SPAM!!!!!!!!
1 de abril de 2026
Great support
Sebastian at EquityZen was very knowledgeable and helpful. He made the investing process easy.
1 de abril de 2026
Smooth but with room for improvement
The process is relatively smooth. A few things would have made this better. #2 below would liberate a lot of funds I could use to invest in EquityZen, and I'm sure I'm not alone.
1. More detailed financial disclosure on the pre-IPO companies offered. More is always better.
2. The ability to invest from one's 401(k) or IRA. For me, funds would have needed to be withdrawn from those accounts, a taxable event, and then invested. I think someone once mentioned IRA and 401k companies that you work with. I didn't get far enough to figure out whether they could be a solution tax-wise, because the administrative fees they charged accountholders were so high it wouldn't have been worth it.
3. It took several attempts for me to get an intelligible response from customer service, Are you using AI? It felt like I was getting generic responses that didn't not answer my question.
1 de abril de 2026
Easy process and clear Fees
Easy process and clear Fees.
Now with lowered fees it is even better
23 de março de 2026
Fees is reduced now, But customer server has not improved.
Fees is reduced now. But needs to improve customer service.
18 de março de 2026
I like the website and amount of…
I like the website and amount of details it provides. The support is not very good.
17 de março de 2026
Supportive company
Great information, transaction processing, and support services.
11 de março de 2026
. Very professi. Hard to find the wild west of private equity.f private equity a match maker.
Very professional
5 de março de 2026
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