Effective service. Quick appointment but very disappointed with lack of openness re charges during the call. Although my card details were quickly taken the additional charge of £135 + VAT per hour or... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Prompt, knowledgable, skillful, courteous, friendly super-efficient response. Showed patience, generosity and kindness even leaving me some pens as I can never find any. Explained procedure clearly... Ver mais
Bumper are a load of crooks! 1) They took money from my credit card without my agreement or signature 2) Where did they get hold of my credit card details? 3) Despite me phoning in July and being assu... Ver mais
A empresa respondeu
Had an electrical breakdown.Contacted ERG from their website. Electrician booked and confirmed he would be on site within 4 hours. The guy arrived in 3 hours....sorted the problem...and even swept up... Ver mais
Detalhes da empresa
Escrito pela empresa
ERG provide fast-response Plumbing, Heating, Electrics, Pest Control and Drainage services 7 days a week, 365 days a year Nationwide. We specialise in convenient and emergency call outs to help you get your problems and issues solved as soon as possible.
Informações de contato
Journeymans Way, SS2 5TF, Southend, Reino Unido
- 0800 038 5655
- ergfacilitiesltd.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Erg are a rip off
Erg are a rip off, do not work for this company!! Been chasing invoices for months.
Avoid at all costs

Resposta da ERG Facilities Ltd
AVOID AVOID AVOID,
AVOID AVOID AVOID,
I Called this company reference a suspected pest Infestation, after paying almost £300, all I got was a 10 min visit and some rat poison, tenants were told, we'll be back in 10 day, after 6 and engineer arrived and collected the remai ing poison, and that what £300 worrh of services.
After calling into the office and explaining the issue is still there, I was told you have to pay again for a second treatment, complete and utter con.

Resposta da ERG Facilities Ltd
Came the next day
Came the next day, & treated the big nest of wasps

Resposta da ERG Facilities Ltd
Killing of wasps nest
Killing of wasps nest. Company phoned me up about 30 mins before coming round to take care of the Wasps in my loft. Very happy with the service. Friendly staff on the phone. SEVEN DAYS A WEEK. I called them late on a Saturday and they came out on Monday for me. How GREAT is that in this day and age where nobody wants to work any day let alosne on a weekend!

Resposta da ERG Facilities Ltd
I was so pleased with the cost and…
I was so pleased with the cost and also the service supplied by the qualified electrician you sent to help me and he was so helpful, polite alongside his professionalism.

Resposta da ERG Facilities Ltd
Quick and efficient service right from…
Quick and efficient service right from the start.
Friendly professional gentleman. Paul Clifford gets my 100% vote.
Knew exactly what was needed and completed the job in great time.

Resposta da ERG Facilities Ltd
Absolutely no fuss and no waiting
Absolutely no fuss and no waiting. Made the appointment, the electrician did the job. Very pleased with ERG Service.

Resposta da ERG Facilities Ltd
Good quick service
Good quick service , no messing about no hidden fees.

Resposta da ERG Facilities Ltd
Great experience
Super fast, super efficient and all sorted out in the same day with a very fair fixed price! I wish everything in life was this straightforward and stress free!

Resposta da ERG Facilities Ltd
Do not work for this company
DO NOT WORK FOR THIS COMPANY.
Despite promises still not paid. Passed to debt collectors who were promised payment by ERG. More lies.
Do not work for this company, you do not get paid!
The accounts department do not answer email. I have managed on two occasions to get them to answer the phone and on both occasions they’ve lied and told me that my account would be marked as urgent. Because I’m hassling them they now no longer give me work. Looks like I’ll have to start legal proceedings.

Resposta da ERG Facilities Ltd
This was very quick and efficient
This was very quick and efficient. There is little to criticise.
Explanation was given as to what to expect and it was rapidly sorted - excellent
Would I recommend - Yes - on the service I received everyone should use them

Resposta da ERG Facilities Ltd
Payments
I am one of your electrician, I have tried tirelessly to get reach of your account without any success.
It's urgent now.

Resposta da ERG Facilities Ltd
Prompt and efficient service
Prompt and efficient service from a knowledgeable electrician.

Resposta da ERG Facilities Ltd
Good experience with this company
Rang the company because my kitchen ceiling pendant light wouldn't switch on.
Two lovely polite young lads arrived next morning and the young electrician quickly found and fixed the fault

Resposta da ERG Facilities Ltd
Wasp nest
Excellent job the workman was very good at his job and explained everything he was doing and what happens next. Was very pleased with the job he did and would use them again.

Resposta da ERG Facilities Ltd

Resposta da ERG Facilities Ltd
Spend little save big
Very good work men top workmanships job well done & thay cleaned up

Resposta da ERG Facilities Ltd
Flea Infestation
The man arrived on time, was friendly, helpful and very efficient

Resposta da ERG Facilities Ltd
Absolutely do not use this service
Absolutely do not use this service. They advertise as no callout fees but this is 100% not true. They misunderstood the reason for us needing an electrician over the phone and then when an electrician arrived and realised the issue was different they charged a huge callout fee. Avoid!
UPDATE: The company is insisting the charge of £198 stands, despite it taking out adverts that clearly state "no call out fees."

Resposta da ERG Facilities Ltd
very simple process from start to…
very simple process from start to finish the wasp nest was delt with very professionally

Resposta da ERG Facilities Ltd
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







