EscapeSIM Avaliações 43

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic product and professional customer support if required! Second year in a row when we use this product throughout Europe and South east Asia . Well done guys ! Thanks

Avaliado com 5 de um total de 5 estrelas

Have used EscapeSIM now on 3 or 4 trips. Easy ,hassle free setup.Never had an issue. Highly recommend this product. Also the best value for money eSim on the market.

Avaliado com 5 de um total de 5 estrelas

Purchased escapesim for two holidays now and not only were they great value for money they just did what they said they would without messing around with settings. First class service & would highly r... Ver mais

Avaliado com 5 de um total de 5 estrelas

We used EscapeSIM for our recent overseas trip and couldn’t fault them. We bought 5 eSIMs and the prices were incredibly competitive, less than half the cost of Airalo even after promo discounts... Ver mais

Detalhes da empresa

  1. Operadora de rede móvel

Escrito pela empresa

Your 100% Australian-owned eSIM provider with prepaid plans covering over 170+ countries – making it easy to escape.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

43 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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Avaliado com 5 de um total de 5 estrelas

I used escape sim in Bali

I used escape sim in Bali, the set up process was so quick and easy to understand, and the team at escape sim were quick to help with any questions I had, I will be using them again.

18 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Travels in Japan

I bought this on the first day of my trip to Japan. Within minutes I was connected and online. Throughout the trip, I had no issues with the data or reception. I would highly recommend it to others and use it again.

16 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A friend recommended them to me

A friend recommended them to me. I had a small problem initially setting it up the first time I used it (which was my error). They were quick to respond and assist. Reliable and such good value. Saved heaps on roaming costs and being an Australian operation increased my trust. Thumbs up !
I'll be using them for all future travel

10 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So easy and reliable

EscapeSIM made travelling to Japan and the States a breeze. Setup was quick, and I had fast, reliable data the whole time, no SIM swapping or hunting for Wi-Fi. It worked instantly in both countries and saved me heaps on roaming fees. Highly recommend for stress free travel!

17 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Reliable and Effortless eSIM Experience in Japan!

I recently used EscapeSIM during my trip to Japan and couldn't be more pleased. The setup was incredibly simple – just scan the QR code, and I was connected within minutes. The connection was fast and stable throughout my stay. I will definitely be using EscapeSIM again in the future.

1 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended!

Absolutely fantastic value. It's done exactly what I needed and gave me internet while abroad that's not at an extortionate price like many providers out there. Order, email sent instantly with QR code, scan on phone, internet is on. Perfect. I've been and currently am using their eSims in Asia - Vietnam, Thailand, Singapore, Malaysia, South Korea - for the last 5 months. I have been extremely impressed. My Asian adventure ends today, and I've just ordered their EU eSim for the final leg of my trip. I hope it works as well as it does out in Asia.

Highly recommended.

1 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Used for Japan

Used for Japan. Easy to use, was no problem with mobile internet. Only one moment that the provider is some Chinese operator (maybe Hong Kong).

18 de abril de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

TikTok doesn't work

eSim mostly worked fine but if you use TikTok don't get this sim as TikTok is blocked. The sim is based in Hong Kong where TikTok is banned.

14 de abril de 2025
Avaliação não solicitada
logotipo da EscapeSIM

Resposta da EscapeSIM

Hi Stella,
Thanks for your feedback and for choosing EscapeSIM.

We’re glad to hear the eSIM mostly worked well for you. Regarding TikTok access — as noted in the product details, this particular eSIM is provided by a Hong Kong carrier, where TikTok is currently restricted. We always aim to be transparent with our provider information to help customers choose the best option for their needs.

If TikTok access is essential for your travel, feel free to reach out to our team — we have other regional eSIMs that don’t have the same restriction and would be happy to recommend a better fit for your next trip.

Thanks again for your support!

EscapeSIM Team

Avaliado com 2 de um total de 5 estrelas

Bought two Sims l, both stopped working before hitting the limits.

Bought two esims. The first one should include 3GB to Chile, but it stopped working before that. The second one included an additional 2GB and also stopped working in a day, even though I was travelling in the Atacama desert with limited access or use (after all I was enjoying the desert and not really surfing the web most of the time). In any case it also stopped working quite fast. Fortunately I cached the Google maps otherwise I might have been in trouble.

29 de março de 2025
Avaliação não solicitada
logotipo da EscapeSIM

Resposta da EscapeSIM

Hi Daniel,

Thank you for your feedback, and we're really sorry to hear about your experience.

This definitely doesn't sound like the reliable service we aim to provide. eSIMs should last for their full data allowance, and we take situations like this seriously. It's possible there was a configuration issue or a connectivity problem in the region, especially in remote areas like the Atacama Desert, but we'd love the opportunity to investigate further.

Could you please reach out to our support team at https://escapesim.com.au/contact-us with your order number so we can look into what went wrong and make it right? We genuinely appreciate your trust in us and want to ensure you're fully satisfied.

Safe travels,
The EscapeSIM Team

Avaliado com 5 de um total de 5 estrelas

Personable customer service

I had an issue with activating my eSIM and reached out to the company for support on the matter.
I had a kind and personable response from Tom at EscapeSIM and we found a resolution together.

The customer service experience was grounded and satisfying, where the representative was understanding and willing to meet my needs in a very prompt manner.

I can highly recommend EscapeSIM for their customer service.

21 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Worked like a charm!

I skeptically got the 3GB for use for my USA trip, given at the time there we no reviews and the pricing was on the lower side - it worked like a charm!

Hassle-free set-up and thanks to Tom for his support.

5 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dirt cheap data. Everywhere.

I used Escapesim several times now and I only have positive experiences. The data is cheaper than a regular carrier (especially abroad). The only weird thing is that you get a qr code via email that needs to be scanned. If you bought the esim on your phone you cannot scan it of course. You need another device to display the qr.

28 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Waste of money

They send a qr code to the phone you are using for calls then want a photo of the qr. Could not do this. So took photo with tablet then tried with phone. Went to page, would not connect. We tried many times and refused to connect. Troubleshooting.....still no luck. Contact them? No response.

We've used esims before and super simple. This one was not.
What a waste of money.

28 de dezembro de 2024
Avaliação não solicitada
logotipo da EscapeSIM

Resposta da EscapeSIM

Hi JW,

Sorry you had this experience, could you please send me your order number so we can look into this?

Thanks!

Avaliado com 5 de um total de 5 estrelas

“Reliable and Affordable eSIM with Exceptional 5G Coverage”

In July and August, I used this eSIM from MobiMatter during my trip to China, Malaysia, and Hong Kong (Asia Package). I was initially sceptical, but it exceeded my expectations with excellent 5G coverage and incredibly fast download/upload speeds (up to 1 GB!). It was also more affordable than bigger brands like AirAlo and Holafly. Surprisingly, some countries offered 5G even when it wasn’t advertised. The SIM worked flawlessly and delivered exactly as promised—highly recommended, and will be using again!

24 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sim doesn’t work

Sim doesn’t work. Contacting them doesn’t work as proof of setting don’t upload. Please refund.

Order 9177 and 9171 (bought twice as I thought first time there was an error with activation)

27 de setembro de 2024
Avaliação não solicitada
logotipo da EscapeSIM

Resposta da EscapeSIM

Hello, we replied to your initial email and mentioned that you can send the screenshots of the required settings in an attachment to your reply but instead posted a negative review.

Please check your email as we have followed up again and would love to get this resolved for you.

Avaliado com 5 de um total de 5 estrelas

Absolutely loved the ESIM

Absolutely loved the ESIM - it was so easy and convenient to use. I would definitely highly recommend for everyone travelling.

18 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have used Escapesim on multiple…

I have used Escapesim on multiple occasions while travelling across Asia and Europe. I have always had great reception, the sim is really easy to set up and was ready to go instantly with no issues at all. I'll definitely be using escapesim for all future travels. I highly recommend.

5 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service at an affordable rate

I used an Esim from EscapeSim for my African Safari through Tanzania and Uganda. It was super simple to set up and worked so well it shocked me that I had service almost everywhere. There were a few dead zones in the middle of the national parks and forests but that’s to be expected! Would recommend to any traveller for a more affordable and efficient alternative to data roaming :)

4 de junho de 2024
Avaliação não solicitada

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