Esky Avaliações 

43
O TrustScore é 2 de um total de 5

2,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ik las de review pas nadat ik geboekt had en schrok. Ik dacht dat dit mis zou gaan maarrrrr, ben zeer tevreden, alles was goed en op tijd geregeld

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Door de maatregelen rondom Covid19 is onze vlucht van 17 april, van Brussel naar Banjul geannuleerd. Nadat dit nieuws heb ik niks meer vernomen van Esky. Ik heb verschillende keren getracht te belle... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Disappointed with Lufthansa and Sky.nl. I have multiple fractures and urgent surgery, provided all medical proofs, but they refuse a refund or even a voucher. Is this how you treat passengers in a... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

ZEER ontevreden ivm nog steeds geen terugbetaling niet gebruikte tickets - mei 2020. Hebben inmiddels eindelijk een keer contact gehad, er wordt aan gewerkt en nu ruim maand later..................... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Viagens e Férias

Informação fornecida por fontes externas variadas

Alle goedkope en reguliere luchtvaartmaatschappijen op één plaats. Gecertificeerde partner van IATA. Ontdek onontdekte plekken met ons!


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

43 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,1

Todas as avaliações

(43)

9 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Heel slecht geregeld maand geleden…

Heel slecht geregeld maand geleden ticket geboekt voor me oom. Vlucht was geannuleerd maar tot nu toe me geld niet terug gekregen en kan nergens contact opnemen schandalig

8 de agosto de 2024
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Hi, we do not have any data to find your booking. Please write to us using the contact form at https://linktr.ee/eskycontact and include the passenger's name, booking reference number and the email address used to make the booking. This will help us to assist you. Kind regards, Magda

Avaliado com 1 de um total de 5 estrelas

VERSCHRIKKELIJK

Ik heb tickets gekocht maar krijg geen bevestiging, ik heb het contactformulier ingevuld maar krijg geen antwoord. Er is geen telefoonnummer waar ik contact mee op kan nemen. Heb ik betaald voor tickets die niet binnenkomen??

26 de julho de 2024
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Hi Ilana, to clarify the matter I need your booking number and phone number. Please provide these via the form: https://linktr.ee/eskycontact.
Best regards, Margaret

Avaliado com 1 de um total de 5 estrelas

Geen contact mogelijk !

Helaas kan ik op geen enkele manier contact krijgen met Esky, ik heb een tijd geleden tickets geboekt voor een vakantie die over een paar dagen begint en ik heb nogsteeds geen e-mail ontvangen voor het incheck proces. Via het contactformulier kan ik niks versturen, en er is nergens een telefoonnummer te vinden. Ik zit niet te wachten op onverwachtse extra kosten op het vliegveld.

5 de junho de 2024
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Hi,
to clarify the matter I need your booking number and phone number. Please provide these via the form: https://linktr.ee/eskycontact.
Best regards, Margaret

Avaliado com 1 de um total de 5 estrelas

Flink teleurgesteld in Esky

Flink teleurgesteld in Esky. Het incheckproces was onmogelijk vanwege een fout op hun website, waardoor we op de luchthaven extra kosten (€ 120) moesten betalen. We hebben geen echt contact kunnen krijgen met de klantenservice en dus ook geen geld terug gehad..

En: Op de website stond dat deze kosten maximaal € 30-50 p.p. zouden bedragen, wat uiteindelijk € 60 bleek te zijn. Best veel geld voor een probleem dat Esky's website veroorzaakte. Op de luchthaven vertelden medewerkers van Ryanair ons toen dat dit typisch Esky was en dat ze hier dagelijks mee te maken hadden.

13 de setembro de 2023
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Hi T. Limburg,

I see that you filed a complaint about this and received a response. If something is unclear to you or you have additional questions, please write to us https://linktr.ee/eskycontact.

Best regards,
Margaret.

Avaliado com 1 de um total de 5 estrelas

Online Scam!

I have booked and paid for an EasyJet ticket with Esky, but they didn't properly process the payment to EasyJet and scammed me by taking my money while making the ticket get cancelled. Very evil company, do not buy anything from them!!!
Booking # 8774182314
@Esky please see your email, thanks

28 de outubro de 2023
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Hello, thank you for your comment. Unfortunately, we cannot find your booking based on the description alone and relate to your comment. So that we can verify your request and provide all information, please use the contact form: https://www.esky.com/about-us/contact, select the appropriate topic, and then provide the eSky booking number and describe the case. This will enable us to analyze the comments and provide the necessary information.
Best regards,
eSky

Avaliado com 1 de um total de 5 estrelas

Graag reactie gevraagd vanuit E Sky!!!!!!!!

Ik heb 2 tickets naar Dubai geboekt al meer dan een maand geleden. er blijft alleen contstant bij staan Boeking wacht op betaling. ik kan nergens een nummer of email vinden om contact te krijgen met E sky we hebben ookal geprobeerd om opnieuw te boeken maar het zelfde probleem. graag hoor ik van jullie !

24 de dezembro de 2022
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Good morning, we kindly inform you that we have forwarded your case to the Customer Service Department. Please, wait for contact. Best regards, eSky.

Avaliado com 1 de um total de 5 estrelas

Zelfs na contact geen oplossing

Na een slechte recensie (zie hieronder) krijg ik vrij snel bericht van esky. Of ik de tickets wil omboeken. Esky leest de recensies niet eens goed. Ik heb al een nieuw ticket moeten kopen bij een andere maatschappij vanwege dr late reactie.
Op het feit dat ik handbagage wil bijboeken reageren ze niet. Waardeloos!

15 de junho de 2022
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Thank you for your comment. We apologise for this situation. Your inquiry has been forwarded to our Customer Service department. We will do our best to resolve the issue as soon as possible.
Best regards
eSky

Avaliado com 1 de um total de 5 estrelas

Waiting for refund of booking cancelled by Esky

We booked tickets on the 30th dec that were cancelled by Esky on the same day. However, we're still waiting for our refund. The cancellation was already very bad for us, but having to wait now for the refund is unacceptable. Please let me know asap when we can expect the refund!
booking nr 9108869125
Please settle this matter asap as any decent company would do.

12 de janeiro de 2022
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Hello, we kindly inform you that we are taking care of your case. Our Contact Center Department will contact you as soon as possible. Best regards, eSky.

Avaliado com 1 de um total de 5 estrelas

ZEER ontevreden ivm nog steeds geen…

ZEER ontevreden ivm nog steeds geen terugbetaling
niet gebruikte tickets - mei 2020. Hebben inmiddels eindelijk een keer contact gehad, er wordt aan gewerkt en nu ruim maand later...........................
Hoe lang moeten ze alle info die we stuurden, controleren en daarna gewoon ff terugstorten op de rekening.

17 de novembro de 2021
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Hello, we kindly inform you that we are taking care of your case. Please be patient because we are not able to jump over certain things. Best regards, eSky.

Avaliado com 3 de um total de 5 estrelas

Mijn vlucht met 2 babies vertrekt…

Mijn vlucht met 2 babies vertrekt vandaag vanuit Malaga en ik heb nog steeds geen instapkaarten gekregen of e-mail waarin ik me online kan inchecken? Ik kan niemand bereiken?! Er is geen klantenservice? Hoe kom ik straks naar huis? Mijn vlucht vertrekt om 16:15 en ik zou graag mijn instapkaarten willen krijgen. Boekingsnummer: 8513833371

9 de setembro de 2021
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Hello, our Customer Service will contac immediately. Best regards, eSky.

Avaliado com 1 de um total de 5 estrelas

Drama met E sky!! ( 3096020294 - 5422576636)

Zolang er geen 'gekke' dingen gebeuren en er niets wijzigt of iets dergelijks gaat alles goed. Maar zodra er zaken veranderen dan wordt het drama!! Contact is nauwelijks mogelijk, áls er gereageerd wordt is het laat/ te laat. Dit heeft me een honderden euros gekost, puur omdat E-Sky geen beleid heeft om klanten te helpen maar een beleid om zo min mogelijk kosten (klantenservice) te maken.

En dan krijg je een standaard reactie van E-sky op de review.....om contact op te nemen via het contactformulier op de website.......Nou, dan kan je lang wachten op een antwoord.

11 de agosto de 2021
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Hello, we can’t respond to your comment because you do not provide the booking number or the e-mail address for which it was made. We will not identify you by name in our system. Please provide your details using the contact form https://www.esky.com/about-us/contact. Best regards, eSky.

Avaliado com 1 de um total de 5 estrelas

Again I am trying to reach Esky to ask…

Again I am trying to reach Esky to ask when I can receive new ticketinfo to travel from Barcelona to San francisco for the 15th of Sept. What time and the costs ??I send an email for the 3rd time in 2,5 weeks and still no answer. The communication of this company is so bad .We are worried !! Please inform !!

8 de agosto de 2021
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Good morning, we kindly inform you that we have forwarded your case to the Customer Service Department. Please, wait for contact. Best regards, eSky.

Avaliado com 1 de um total de 5 estrelas

No contact and no tickets.

We booked 2 flights. Now Esky says that we didn't pay the booking yet and we won't receive our tickets. We are also not able to pay again. Also they don't reply to contactforms. Bad service.

18 de julho de 2021
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Hi, we were not able to identify you in our booking system by your name. Please, send us a message using the contact form: https://www.esky.com/about-us/contact and choosing the right category and topic. Best regards, eSky.

Avaliado com 1 de um total de 5 estrelas

Dramatische service

Service? Dat woord kennen ze niet bij eSky. Onze vlucht is geannuleerd, eSky komt met een alternatief.. zelfde dag heen en terug. Ze reageren niet op meerdere e-mails en ze zijn niet telefonisch te bereiken.

8 de julho de 2021
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Good morning, we kindly inform you that we have forwarded your case to the Customer Service Department. Please, wait for contact. Best regards, eSky.

Avaliado com 1 de um total de 5 estrelas

Geen boardingkaarten gekregen.

Geen boardingkaarten gekregen.
Bij de luchthaven € 110 euro moeten betalen om in te checken.
Klacht ingediend en verzoek om die € 110 te vergoeden.
Geen reactie, noch een bevestiging per mail van mijn klacht

27 de outubro de 2020
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Hi, we were not able to identify you in our booking system by your name. Please, send us a message using the contact form: https://www.esky.com/about-us/contact and choosing the right category and topic. Best regards, eSky .

Avaliado com 1 de um total de 5 estrelas

Horrible firm and service

Horrible firm. Not helping, nor refunding money for cancellations. Don’t advise to deal with them at all

24 de setembro de 2020
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Hi, we were not able to identify you in our booking system by your name. Please, send us a message using the contact form: https://www.esky.com/about-us/contact and choosing the right category and topic. Best regards, eSky .

Avaliado com 1 de um total de 5 estrelas

Boek nooit op Esky, NOOIT

Boek nooit op Esky. Wij mochten Indonesie niet ivm Corona en van esky geen enkele reactie voor onze binnenlandse vlucht. Nadat de datum verstreken was van de vlucht meld esky dat er geen refund of voucher is omdat de vlucht gewoon uitgevoerd is. Lekker makkelijk maar super slecht. Boek nooit bij esky. NOOIT

15 de setembro de 2020
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Hi , we have responded to your message 2 days ago. Please check. Thank you. Best regards, eSky .

Avaliado com 1 de um total de 5 estrelas

Door de maatregelen rondom Covid19 is…

Door de maatregelen rondom Covid19 is onze vlucht van 17 april, van Brussel naar Banjul geannuleerd. Nadat dit nieuws heb ik niks meer vernomen van Esky. Ik heb verschillende keren getracht te bellen (niemand te pakken gekregen) en ook verschillende keren gemaild, waar ik geen enkele reactie op heb ontvangen. Nu, bijna 3 maanden later, nog steeds niks vernomen.....

Geboekt onder de naam Kim van der Velden

13 de julho de 2020
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Hi, we were not able to identify you in our booking system by your name. Please, send us a message using the contact form: https://www.esky.com/about-us/contact and choosing the right category and topic. Best regards, eSky .

Avaliado com 1 de um total de 5 estrelas

Dit is een zeer slecht bedrijf.Als je…

Dit is een zeer slecht bedrijf.Als je je ordernummer,als je je ordernummer opgeeft krijg je bericht , dat ze die niet kennen.
Verder zijn ze niet bereikbaar.

Cees

14 de abril de 2020
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Good morning, we would like to resolve the described issue. Contact us using the contact form: https://www.esky.com/about-us/contact and choosing the right category and topic. Please include your order number in the message. We will reply promptly.

Avaliado com 1 de um total de 5 estrelas

Tried to buy tickets online

Tried to buy tickets online. Received an automatically generated e-mail with a message that looks like a confirmation. After 72 hours still no response or follow up. Phone is not answered.
So I want to cancel the flights as i have no trust in this company.

Don't book here if you want to be sure to book a flight.!!

29 de fevereiro de 2020
Avaliação não solicitada
logotipo da Esky

Resposta da Esky

Hi, we would like to solve your issue, but we can't identify you in our systems by name. Please contact us using our website: https://www.esky.nl/over-ons/contact. In contact form please choose the right category of the issue, provide your personal data and booking number

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