Essentialdesignslondon Avaliações 

I was trying to find a shirt that I'd seen in a local shop in a size small. I emailed Essential Designs, who got back to me straight away to say they would try and find the item in my size. They managed to find in very quickly and posted it to me the next day. I received it this morning, beautifully packaged and including a card with information about the company. All their products are handmade in a small batch, so I don't think (at least, I hope!) I'll see anyone else wearing the same shirt!

Really beautiful fabrics, bought two kimonos in recycled silk and they're just lovely, glamorous without being fussy. Came in pretty pouches and a free silk headband thrown, which I wear for doing my make-up. Highly recommend.

This is the most wonderful company and went above and beyond to help with my beautiful velvet robe, they altered it with no truble at all. My sister has one too.
Thank you so much!

Very prompt delivery and a very beautiful product!
All paper and cardboard packaging, a green and ethical company.. Feels very good to shop with !

Excellent product quality, speedy delivery, emails answered readily. I'll definitely buy from them again!

Not transparent company. Advertise as silk but it's just reyon material.

I returned my product to them and they are refusing to reply to emails or refund the return
I will be looking at trading standards and/or ombudsmen to get involved
Please don't use this company. They need to invest in better customer service and accurate marketing

Ordered item 22nd November, full payment made that day. Received a receipt and then ... nothing.
Chased on 12th and 13th December. Received a reply saying they would look into it and get back to me in "a few hours".
Nothing.
Chased again .... nothing.
Asked for a refund.
Nothing.
Left a scathing review 20th December, informed them I was pursuing a PayPal refund ... instant response but still can't tell me if item has been despatched.

Beautiful clothing. Very attentive customer care and follow-up. Delivery was prompt as expected.

Mooie kamerjas maar valt klein, maatje 38 dames

Sent two emails and a message via website. Not even the courtesy of a reply. All I wanted to know was whether the returns period is extended to cover Christmas. Have sent the item back (at my expense) without even unwrapping.

Beautifully made products, and amazing customer service.

I love my dressing gown. I use any excuse tonputnitnon. It looks smart, sophisticated and the material is amazing. It arrived quickly and wrapped well. I would definitely buy from them again!

First things first - the product is very nice. I would certainly order from here again.

However, I paid extra for express delivery, and nearly a week later had received no confirmation of dispatch. So I emailed to make sure there hadn't been a problem.

I received no reply whatsoever, other than - half an hour after sending my email - a confirmation from the shipping company saying the delivery had finally been scheduled. I can only imagine that my email served as a reminder that my order hadn't been processed and that it was then promptly sent, but the lack of any communication is pretty disappointing.

Quickly ushering the order out the door after realising it's a week late doesn't somehow make it acceptable to charge extra for express delivery and then take nearly a week to send it.

Lovely dressing gown, beautifully made. Fast despatch, thank you.

I bought a purple paisley boho-type dress and am really pleased with it. The colours are beautiful, the sewing excellent, beautifully packaged and great delivery. I recommend this company!

Beautiful kaftans! Very happy with my purchase.

Really pleased with my purchase recommended by a friend who had bought 3 robes so got one for myself lovely colour and well made will use this website again

arrive really quickly is as described and a good product.