I tried multiple hosts before trying EUGameHost and I won’t be looking anywhere else now. Aaron is always so quick to help in tickets, recently purchased an upgrade and it was simply done no progress... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Installed windows server 2023, no DNS to even view a website. After paying around with the DNS settings in the control panel for pages to display only to be met with a laggy horrible server. Cancelled... Ver mais
A empresa respondeu
Using EugameHost not for the first time, we have been EugameHost customers for more than 2 years, have had multiple dedicated and VPS servers, and have had no issues whatsoever. They have really nice... Ver mais
A empresa respondeu
Changing to EU Game Host has been one of the best decisions I have done, I now have 1x Dedicated Server and 2x Five M Game Servers. The team behind this company are amazing, such a great bunch... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At EUGameHost, we take pride in providing top-tier Game Hosting, Minecraft Servers, VPS, Virtual Dedicated, and BareMetal Dedicated Server Hosting solutions, all at incredibly competitive prices. Our services are backed by robust 17Tbps Anycast DDoS Protection, ensuring the security and reliability of your online gaming experience. We host some of the largest high valuable Rust, FiveM, and Minecraft communities, proving that our services are not only affordable but of a high standard. With a direct clientele base of over 2.5k clients, and the added reach through our extensive reseller network, our impact on the gaming community is ever increasing. Whether you're in need of an low cost shared space game server or VPS to run basic applications or game with friends, or seeking the latest cutting-edge hardware for your project, we are the perfect choice for your gaming needs. Our commitment to excellence and our dedication to your success make us the ideal partner for all gaming or business ventures.
Informações de contato
Reino Unido
- aaronsmith@eugamehost.com
- eugamehost.com
4,4
Excelente
577 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing services!
I've been with EU for a while now, EU are a fantastic provider. I recently needed some niche help and changes made with how the firewall works for DayZ and they delivered! This was something that they didn't have to do yet they did it anyway, spending hours to create a solution for me. I can't rate this company, service and how they communicate with new and existing customers high enough.
30 de dezembro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Hi there,
Really appreciate you taking the time to write this, it genuinely means a lot to us.
We’re always happy to go the extra mile when something a bit niche or unusual crops up, especially for long-term clients. DayZ setups can be… fun = ) but we’re glad we could get a solid solution in place for you.
Thanks again for sticking with us and for the kind words about the service and communication. If you ever need anything else, you know where we are
Kind Regards,
Aaron S
Amazing Service Amazing Staff, Great Prices
Amazing Service, Needed Help And Was Dealt With In 5 Minutes!!
27 de dezembro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Hi Rexzy,
Thank you for taking the time to leave a review, we do our best to provide fast replies even over the holiday period. We wish you a happy new year!
Kind Regards,
Aaron S
helped me out with what i needed get at these guys
if you need a server based in eu area get at these guys they will help with what ever you need server wise.
24 de dezembro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Hi Melly,
Thank you so much for leaving a review, it really helps us out more than you can imagine. Have a wonderful Christmas and a happy new year!
Kind Regards,
Aaron S
w hosting
honestly a great hosting they do there best, love my vds with youse and cant wait to get more machines, eugamehost is for sure recommended.
23 de dezembro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Hi Ben,
Thank you for taking the time to leave a review! We live and breath EUGameHost and our subsequent hosting companies so it means a lot to us when people like what we do. Have an amazing Christmas!
Kind Regards,
Aaron S
Company Director
www.eugamehost.com
Fantastic customer service & server
Fantastic customer service, fast accurate response, kind & genuine!
The server I had was perfect, always ran smooth with issues
27 de setembro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Hi Lewis,
We do our best for every client and we are very happy to hear you like our services, have a lovely Christmas.
Kind Regards,
Aaron S
Company Director
nice hosting
22 de dezembro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Hi there,
Thank you for taking the time to leave a review it means a lot! Have a lovely Christmas.
Kind Regards,
Aaron S
Company Director
Easy setup, solid performance, reasonably priced!
Incredibly easy to set up, solid performance and really reasonable pricing!
There were a few hiccups over the first week but the customer service was impeccable and everything got sorted out quickly and efficiently.
13 de dezembro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Hi Evie,
Thank you for taking the time to leave a review it really means a lot to us! We do our best for every client and are really happy your getting on well with the server. Have a lovely day
Kind Regards,
Aaron S
Company Director
www.eugamehost.com
Excellent!
Excellent customer service and set up within minutes! Highly recommend!
27 de novembro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Hi there
Thank you so much, we try our best for every client and we are really happy you liked our services. We build, own and provide everything in house as a company so means a lot to us when we here people responding to that well!
Kind Regards,
Aaron S
Great customer service
Great customer service, quick response time. Staff offers to guide you through the process of solving your issues or in some cases even offer to apply the fixes themselves if you'd agree.
27 de novembro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Hi there,
Thank you for leaving a review. We are very proud of what we do, we own every step of what we offer from operating the private rack space, to building the servers so its all very personal to us! We really do try and go the extra mile for clients and im glad you liked our hosting.
Have a lovely day and anything you need let us know!
Kind Regards,
Aaron S
Lovely support
Lovely support, its 24/7 Support. Fast and Cheap for set up !! Thanks again !!!
24 de novembro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Hi there,
Thank you so much for leaving a review! We are very proud of what we do, we try and offer truly premium hosting to the masses at an affordable price, as we build, own and operate everything we do it means a lot when people like our services. Thank you and anything you need let us know!
Kind Regards,
Aaron S
Resposta da EUGameHost
Hi there!
Thank you for taking the time to leave a review. We pride ourselves on offering affordable quality hosting. Anything you need let us know and have a lovely day.
Kind Regards,
Aaron S
network down again
I’m writing this new review because the last one passed the deadline. Aaron S is completely retard. He just says to open a ticket on the EUGameHost website then why have a Discord server at all? Discord is more convenient for me, so that’s where I prefer to communicate.
Even if I open a ticket on the site, nothing gets done. They just ignore messages and never fix their network issues. As I write this review, my site is down. i cant upload proof image trustpilot not allowing me
EUGameHost won’t admit that their network is down they’ll probably just say the incident isn’t real. I honestly don’t care anymore. My advice: avoid these guys.
TBH, the downtime happened about five times this month. Three of those were really long like 5 to 6 hours each. I don’t even know how many total times the site gone down since I don’t check it frequently. If I have time, I’ll write a script to ping my site regularly so we can see exactly how many times this trash hosting provider goes down each day.
I will update the downtime duration for my site. Since I checked at 6:00 AM, the site has been down. I know it was already down before that. The current time is 6:48 AM, so it has been 48 minutes with no fix yet. I have reported the issue.
6 AM - start time
6:48 AM - still down
7:25 AM - fixed
1 hour and 25 minutes downtime
20 de novembro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Hi there,
We were forced to remove you from our Discord community because you were swearing and abusing members in the community general chat. Being a member of our community is a privilege not a right. You still have full access to our official website support.
We do answers all tickets and respond, you can see from the other reviews that we are praised on this.
Kind Regards,
Aaron S
Great Service
I rent a dedicated server from the company and have no complaints, they have fast repsonses, and support their clients with any issues one on one. They jump on issues and have fast response times. Can't fault. Good value for money.
17 de novembro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Heya,
Appreciate you taking the time to leave this. Great to hear everything’s been running smooth and that the response times have been hitting the mark. We always try to sort issues one on one and get things fixed quickly, so it’s good to see that coming through on your end.
If you ever need anything just give us a shout. And if you want to see what else we offer, here’s our dedicated server line-up: https://www.eugamehost.com
Aaron S
Amazing Support + Quality
We just switched over to EUGameHost for are dedicated server and its been nothing but the best, we had a small few issues when we was getting stuff setup however the team they have is amazing they solved are issues in under 10mins and the reply to are issue was almost instant.
If you are looking to get your self a dedicated server I would suggest getting yourself moved over as they are nothing but the best and extremally accommodating to anything you need.
16 de novembro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Heyas
Thanks so much for this, honestly means a lot. Glad the move over went smoothly and the team got you sorted so fast. We put a huge focus on quick, competent support, so hearing it first-hand is class.
If you ever need anything with your dedicated setup just shout. And if you want to check out more of what we offer, here’s our dedicated line-up: https://www.eugamehost.com
Appreciate you choosing us. Enjoy the new server. 🙌
Aaron S
Not best in the world but good for its price
Its not a best host in the world but it has very quality technical support which can fix every problem. There is a small problems in their host but the staff is there always to fix it for you.
Would recommend <3
8 de novembro de 2025
Avaliação não solicitada
Very disappointing support and experience
I tried hosting a small Minecraft server with EUGameHost, and at first everything looked fine, the panel was clean, setup was easy, and performance seemed good.
However, after a restart the server suddenly became unjoinable. It showed as “running” in the panel, but no one could connect. I spent several days trying to troubleshoot it myself, including doing full reinstalls (even a clean vanilla setup), but the issue persisted.
Support kept insisting it was a configuration issue on my end, even after I proved it wasn’t. When I politely asked for a refund, they eventually issued one, but the reply came across as dismissive and unprofessional, with a sarcastic tone suggesting it was somehow still my fault.
It’s a shame, because the service had potential, but the lack of proper troubleshooting and attitude from support really killed the experience.
If you’re looking for reliable hosting with helpful support, I’d recommend looking elsewhere.
7 de novembro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Hey mate!
Thanks for taking the time to leave your thoughts and I genuinely appreciate you recognising the positives you mentioned. Hearing that “the panel was clean, setup was easy, and performance seemed good” really means a lot, because those are exactly the core things we focus on delivering, all while being one of the lowest cost truly independent UK providers.
I’m really sorry to hear you felt disappointed with your experience, that’s never what we want for anyone using EUGameHost.
We did issue a full refund straight away as you weren’t happy, and we even left £20 credit on your account so you could return at no cost if you ever wished to give us another try.
My response wasn’t meant to be sarcastic, just direct and honest, which we always feel is the best way of providing effective support.
From memory, the issue was related to Geyser configuration and the need for a secondary port allocation, which can cause connection errors like the one you described as you were trying to do it all over one port.
Normally, we go above and beyond to help with setup (even when it’s technically outside standard hosting support), but at that time we were dealing with a temporary backlog following some network changes Cosmic Guard side. Those issues are now fully resolved.
We genuinely appreciate your feedback, it helps us improve and we wish you all the best with your future projects. Once again I'm sorry we upset you, it was not our intent and i do apologise.
Kind Regards,
Aaron S
recommend great services, great help if needed...
used them before knew they were already a good option etc and when i have issues the both times i did they helped and fixed everything to sort me out so i recommend fully thank you...
30 de outubro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Heya,
Thank for leaving a review of our hosting! We are really happy to hear you like our services we try our best for every client, always!
Have a lovely day
Kind Regards,
Aaron S
Outstanding Service and Performance
Outstanding Service and Performance
I've used several game server providers in the past, but none have come close to EuGamehost. Their customer service is absolutely fantastic—quick, helpful, and genuinely supportive. I've run multiple servers with them, and my most recent setup has been nothing short of incredible. Reliable performance, smooth setup, and excellent support every step of the way. Highly recommended!
17 de outubro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Heya,
Thank for leaving a review of our hosting! We are really happy to hear you like our services we try our best for every client, always!
Have a lovely day
Kind Regards,
Aaron S
Nice Service, 5/5
I use this for my SCP:SL Game server and they are really helpful with any questions as well as there service is up mostly 24/7.
Only time it is down is Cosmic's fault, or if they are doing major updates.
21 de setembro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Heya,
Thank for leaving a review of our hosting! We are really happy to hear you like our services we try our best for every client, always!
Have a lovely day
Kind Regards,
Aaron S
Almost a year with them - happy
Almost a year with them. Running VPS 3 - Power, so far so good! Support is 99% response time. Price and quality really suits me well. Guys, keep up the good work.
16 de setembro de 2025
Avaliação não solicitada
Resposta da EUGameHost
Hi Karolis,
Thank you for leaving a review of our hosting services! We are really happy to hear you had a positive experience with our UK VPS hosting packages. If there is anything we can ever do let us know over the website else have a wonderful rest of your day =)
Kind Regards,
Aaron S
Company Director
www.eugamehost.com
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.