I'm getting worried about my money on my account at EPB. They have been putting the day of transfer off every two months since almost a year now. Now the Support Center doesn't even work in the a... Ver mais
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Veja o que dizem as avaliações
Terrible service. Onboarding is a nightmare, took weeks. Then when you're onboarded, literally every transaction has to be checked by a human. If every transaction does not line up with wha... Ver mais
A empresa respondeu
My account has been blocked since February and nobody in this bank wants to solve this problem. they just send me the stupid message "Updated eBanking Case - 20060300064V A Compliance and Regulatory... Ver mais
A empresa respondeu
Mart van der Leer the Senior Onboarding Specialist who is helping me with my account set up has been very helpful. Despite we are under-lock down, working from home during COVID time, he has been able... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Euro Pacific Intl. Bank Inc. is a licensed international bank offering individual and corporate bank accounts, a wide array of investment products, and more. Our mission is to provide modern, online banking products with sound banking principles, which is why we launched Full-Reserve Banking. This means that we operate on full liquidity, full capitalization, and zero loans. Since 2012, we've served thousands of customers in over 140 countries.
Informações de contato
53 Palmeras St, 10th Floor, 00901, San Juan, Porto Rico
- +1 888 527 4041
- info@europacbank.com
- europacbank.com
2,6
Ruim
389 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Europac service and support.
Europac service and support.
Great service from Chante taking time to resolve my requests and did so effectively with exceptional service and level of professionalism.
4 de outubro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Thanks Joy for the "Turbo-Express" call…
Thanks Joy for the "Turbo-Express" call and professional help in handling and managing to help me with the login issues- appreciate it!
George
3 de outubro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Excellent customers service team
Excellent customers service team, answers always within 24hrs, great support for funds transfers and trading queries.
3 de outubro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Dan Brezinski is excellent at this job…
Dan Brezinski is excellent at this job the whole process was a pleasure.
3 de outubro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Great service extremely helpful staff…
Great service extremely helpful staff and resolved my issue immediately well done
2 de outubro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Very Good assistance
1 de outubro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Pretty good
Pretty good, great bank, great service. Customer service quick and efficient. Especially Joy-Ann.
29 de setembro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Joy Ann help me very much and she is…
Joy Ann help me very much and she is very kind and professional.
25 de setembro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
The staff was competent and helpful
The staff was competent and helpful. My issue was resolved fast.
24 de setembro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Personal & professional account opening process
Opening process is very personal and professional and indicates a real interest in getting to know their customers.
I was happy to be able to talk to a banking official directly, which really highlights the differences to other banks accounts that I have opened over the past few years.
22 de setembro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Well Recommended Bank.
Well Recommended Bank.
Everything about the bank is top shelf.
Products, policy, customer service and onboarding.
The new account process is thorough and detailed, you'll have to submit all the required documents so there is detailed KYC.
21 de setembro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Although there were a number of…
Although there were a number of challenges in migrating to the new brokerage account, Amanda and Carlos were very helpful in working with me to resolve them.
16 de setembro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
e-banking software and credit card
Clear and intuitive, very usefull
8 de setembro de 2019
Avaliação não solicitada
Awesome Support
3 de setembro de 2019
Avaliação não solicitada
Thank you so much guys.
These guys were helpfull and kindness in resolving my issue.
Thank you so much for attention and pacience.
23 de agosto de 2019
Avaliação não solicitada
Opening a corporate bank account
The process of opening a corporate bank account was very slow but it was ended succesfully. They investigated the company very deep but the communication and client treatment was excellent.
23 de agosto de 2019
Avaliação não solicitada
Very useful and helpful
Very useful and helpful!
Thank you a lot!!!
22 de agosto de 2019
Avaliação não solicitada
Many thanks.
21 de agosto de 2019
Avaliação não solicitada
Account opening in no time.
20 de agosto de 2019
Avaliação não solicitada
Very good customer support
Very good customer support! They are always there to help you solve your questions or issues.
19 de agosto de 2019
Avaliação não solicitada
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