Absolute wankers. Terrible communication. Don’t follow GDPR laws. Don’t process appeals accordingly. Send correspondence late and threaten with solicitors a day before their deadline. Absolute farce.... Ver mais
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Absolute wankers. Terrible communication. Don’t follow GDPR laws. Don’t process appeals accordingly. Send correspondence late and threaten with solicitors a day before their deadline. Absolute farce.... Ver mais
A empresa respondeu
Scammy company ripping off people with bogus charges. The law needs to deal with these scammy rodents, thinking they are some big time business gurus. Appeals process is a complete joke, automated fro... Ver mais
A empresa respondeu
Don’t understand how this so-called company are allowed to behave the way that they do. And no ombudsman to write to. See you in court you unscrupulous bad-uns. Trust Pilot removed my review too!
A empresa respondeu
I received a parking fine for £100, I have tried to scan an pay, however when I put the PCN number and the car details it kept saying that the details are incorrect, so I had to make a phone call whic... Ver mais
A empresa respondeu
Euro Parking Services is an established nationwide company in the car parking industry with extensive and comprehensive industry experience. We currently operate in over 500 car parks across the UK, 24 hours a day, 365 days a year. EPS provides on and off-street parking management for both the public and private sectors. The size of the car parks we manage ranges from 1 to 2000+ parking spaces. We also manage and operate car parks for local authorities, retail and leisure parks, supermarkets, shopping centres, hotels, institutional leasing of multi-storey car parks, basements, surface, and rooftop structures, as well as our own leased and owned sites. EPS is registered with DVLA and is a member of the International Parking Community (IPC).
Office 2, 51 Pinfold St, Birmingham B2 4AY, United Kingdom, B2 4AY, Birmingham, Reino Unido
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Respondeu a 95% das avaliações negativas
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Actually charging people for parking on their own parking spaces. I can't wait to see them in court

Resposta da Euro Parking Services
Absolutely awful, charged me even though there was nowhere to put my number plate in

Resposta da Euro Parking Services
This is a bogus company scamming innocent civilians.
This is not the first time they have wrongly issued tickets for being "parked" to the side in a petrol station to use the Atm machine for 2 minutes, had others sitting in the car whilst my car was stationary, waited for the road to be safe enough to exit all lasting 2 minutes for which these cowboys issued a fine for parking!
No clear use of signs!
Absolutely ludicrous!

Resposta da Euro Parking Services
My car was broken down and left with a garage to inspect it, whilst it was there the garage moved my car to one of their designated parking bays. EPS Ltd swiftly issued a ticket whilst the car was in the bay stating it was on double yellows, it was not, the car was parked correctly in a bay. The ticket was appealed and quickly rejected, upon rejection, according to the regulator under section 20.1 “ If an Internal Appeal is unsuccessful, Operators must notify the appellant, at the same time the appeal is rejected, that they have the right to further appeal to the IAS.”. This was not followed and the appeal number was not generated, the signs at the site are not legal nor do they state anything about parking in bays. The garage ended up taking responsibility for the ticket along with about 25 others so I assumed all would be okay. 2 months later I get a letter from a debt recovery company for this parking ticket, this means that they put the ticket back into my name after receiving a notification from the correct owner of the ticket (the garage) but because they are fighting it they must have decided to put it back into my name to peruse me instead.
At this time I have decided to take the company to court under a GLO (Group Litigation Order) and present the facts, me and my solicitor are collecting more cases like mine where an appeal has been unfairly rejected and IAS regulations not followed, if you would like to be part of the case which already has 12+ participants please contact me via email (scan the QR code in my profile picture) and we will happily add you to the case. Let’s shut them down for good!
I met my sister in law for coffee. She had recently been discharged from hospital after having brain surgery. Whilst in the coffee shop she had a severe faint and soiled herself so I took her to the bathroom to clean her up and went 10 mins over the allocated parking time . I appealed my fine stating what had happened and the company requested “ proof “ so I sent them copies of hospital letters but they said they wanted further proof ! I did not take photos of my unwell sister in law and explained that I am a registered paramedic and could be struck off doing such a thing plus the thought did not cross my mind ! They continue to send threatening letters and badger me . Awful company but I will gladly go to court to fight this as it’s simply disgusting.

Resposta da Euro Parking Services
I wished I can input -100. This company is disgusting and does not listen anyone. My friend canceled lunch, I sat in the car talking to her, I didn't intentionally park there and now they threaten to send the bailiff/ court etc. Like a rottweiler. I can afford to pay and I have written several times,they do not acknowledge correspondence whatsoever. All you get is more threats.
Avoid them like a plague. They are not understanding or sympathetic.
They dont even deserve 0 stars let alone the 1 I can give.
Pulled up at a local garage to fill my tires up with air as I was driving 2 hours on the motorway. I went and got change only to find the machine was out of order. I then had to go elsewhere to get air.
2 weeks later I get a £60 fine for parking on premise and not being a customer! Appeal was rejected as they said I left my car. Yes to get change for the broken machine you bunch of COWBOYS! Will be complaining to the BPA and I wont be going to any more of these cowboy petrol stations that scam people out of money!!
Just looked up the soul director of this company on companies house and he has had 5 other parking companies that he has dissolved in the last 12 years - That says everything you need to know about these people! Scammers and this country allows them to get away with it!
Massive con artists!!!!! There is no customer services to speak to someone! I tried to pay my fine before the 28 days which should of been 60! But when I tried to pay the only option to pay was £100! So I sent the 60 via postal order and now they have sent me a bill for the full 100! Absolute scum bags! No way to resolve it .... sort it out euro car parking!

Resposta da Euro Parking Services
Just received a PCN from this company and appealed quoting mitigating reasons. It came as no surprise the appeal was rejected.
The British Parking Association recently issued a Code Of Conduct regarding appeal's, it is obvious from the amount of complaints about this company they are totally ignoring this guidance from the BPA.
I have complained to the BPA also written to my MP.
Private parking companies can no longer be allowed to police themselves. Hopefully Government in the future will impose a totally independent appeals procedure and the motoring public can expect a fair and just appeals process. The present system in being abused this cannot be allowed to continue.
Everyone who has complained on this site needs to write to there MP.
Update on my review.
Just received the normal reply from Euro Parking Services. Perhaps they would like to explain why they give you a contact number to ring in which an automated message informs you that they cannot discuss a PCN over the phone. What is the point?

Resposta da Euro Parking Services
More legal thieves. Paid the parking charge and got stuck coming out the car park. Apparently that results in a fine, as you didn’t leave the car park in the allotted timeframe. What a joke…
I pulled over to use BP petrol station on Farnham road, I have a LWB so can't fit in the bays and parked out of the way while I transferred the money over, pulled up to the pump and put diesel and went in to pay ... Was on site a total of 11 minutes and over a month later I received £100 fine for not parking correctly ( no signs are visible unless you get out and walk the exterior of the BP ) in future I will block the pumps like everyone so Euro Parking Services don't take advantage of helpful people again...I only used BP as I was a rewards member ....not any more

Resposta da Euro Parking Services
Evil.
I stopped for 1 minute 57 seconds on double yellows to drop a lady off as close to the building she needed. The lady barely spoke English & struggled to pay.
What annoys me the most is that the rules state you can stop on double yellows for up to 5 minutes if you are only dropping off or picking up.
Seems they are above the usual highway regulations, which basically makes this a racket. There should be a law against it.
27/01/25
Further to my previous post.
Tried phoning as requested. First message you heard is that a PCN condition be changed or discussed over the phone.
I'll pay the fine, but I'm going to find out if I can take this further with some sort of ombudsman.
When you visit somewhere for the first time, with a passenger who hasn't been their either, while looking for the righ location, how are you supposed to read the piddly little notices and signs?

Resposta da Euro Parking Services
COWBOYS AND CON ARTISTS
Ridiculous company with zero morals who are simply out to try and con innocent members of the public.
My vehicle suffered a flat tyre whilst being on their car park. Whilst following their appeals process and submitting an overwhelming amount of evidence, they ignored everything I provided and still tried to charge me, eventually trying to scare me by using a solicitor.
After months and months of appealing, the charge was finally quashed by an independent appeals service.
This parking firm showed a complete lack of respect or understanding. Horrible people who should not be allowed to make a living out of what they do. Thankfully, they didn't get a single penny from me!
Had a PNC contravention date 24/12/2024 PNC issue and date posted 30/12/2024 reference number 3040704 went to pay fine well within the 28 days and I was charged £100 although the letter stated £60.00
Fuming is an understatement called the number 08451210065 no point in that got sent all round the Wrekin to no avail can you refund me £40

Resposta da Euro Parking Services
Terrible service, was parked for 2 minutes, shop was shut, im only paying is because its a company van!!

Resposta da Euro Parking Services
Euro parking RS scam company I parked in a car park for just 10 minutes and I remained in the vehicle whilst attending to my sick child. I appealed but they did not want to know. They only want money. I shall expose them to every public media platform I can. They lied in their response to my appeal for case 3040430 by saying I left the vehicle unattended which clearly in all the photo evidence shows I was always in the car. Also couldn't even be bothered to recognise that I put in my appeal that it was my daughter and referred to her as my son. Clearly not reading my appeal properly. Anyone who uses this awful company for their services should think again. I shall be escalating this matter!
Why are they allowed to get away with the way they operate, and have for so long? I paid for my parking for more than I actually spent on the car park. I entered my Reg Number but didn't realise that the last two numbers registered twice. I sent proof of my parking ticket and payment to appeal, only to be told it didn't matter. I intended to stick to my principles and if needed go to any court/tribunal hearing. I lost someone very close over Christmas and got another letter today which I just couldn't deal with so I paid. Usually I would stand up to these bullies, who pass their supposedly debt on to another yet, another debt collector. It was never about the money for me but the principle. Let's hope that Euro Car Parks at some point recognises law abiding citizens who pay in life, and who will accept proof of payment despite one incorrect number entered on a registration plate
Can’t contact them by phone or email. You are charged when calling them. CHEEKY ROBBING ***t*.
Was happy to pay the initial parking fine of £60.00 if they could show me legal documents they were allowed to issue fine which I believe was public land. I still believe is a scam and I won’t call the number up and pay by phone with my card details. I would be happy to pay through my bank. Now they still send letters asking for now £160.00 before it goes to court. Provide the documentation I’ve asked for and I will give you you £60.00. Otherwise I will see you in court.
My wife entered one of their carparks on 26/10/24. She saw the signs and left the carpark to go elsewhere. The camera took the first picture at 10.24, and the second at 11.24 despite her literally turning the car around. I suspect it was something to do with the hour change that weekend! We provided them with photographic evidence from the parking company at Costa, who confirmed that the car was actually on their carpark when the first picture was taken, and hence that our 'story' was true. Apparently, this was insufficient evidence! Looking forward to court, and my costs for wasted time will be far higher than their parking fine!

Resposta da Euro Parking Services
I didn't realise i received an letter for PCN until the 22/12/2024 i was fined in the 6th November 2024 (£60)as i was't parked correctly in bay i have tired to get in touch with Euro parking services no joy so i have written to them as i have said its unfair i have been charged for 10 min stay at Cape in Macdonalds and i'm sure plenty of people get the same letter l
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