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euShipments.com is a top-tier provider of eCommerce fulfillment and cross-border delivery solutions in Europe, offering a unique blend of scalability, speed, and flexibility. The company seamlessly integrates logistics services from over 60 leading local last-mile carriers and provides access to more than 800 delivery methods, enabling merchants to optimize their checkout experience and delivery performance. With a logistics network spanning 27+ European countries and operating through 15 strategically located fulfillment centers, euShipments.com empowers online merchants to expand internationally with ease. The company has earned prestigious recognition, including a Forbes Innovation Award, and has been featured for three consecutive years (2023, 2024, 2025) in the FT1000: Europe’s Fastest-Growing Companies ranking. In 2025, euShipments.com achieved a major milestone by becoming Europe’s fastest-growing logistics company, according to the Financial Times and Statista’s Long-Term Growth Champions list. The euShipments.com has grown into a multinational logistics group through strategic acquisitions, now including Pick&Pack (Croatia), Helpship (Romania), and Swiss Point Data (Slovakia) - all of which were rebranded in July 2024 as local branches under the euShipments.com brand, solidifying the group’s presence across Central and Eastern Europe.
2,4
12 avaliações
Respondeu a 11% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I spoke with one of their sales agents a week ago, and he said he would send all the pricing information. Until now, nothing, and he did not even acknowledge my last WhatsApp message. Well, an opportunity for collaboration is missed by the company..
Velmi špatná společnost. Poslali vadný výrobek, vzali peníze a nehodlají je vrátit ani po reklamaci. Je to podvod na lidi.
I had two different deliveries, from two different companies, both handled by euShipments, and both failed in exactly the same way.
In both cases, the parcels were stuck with no tracking updates for more than 10 days, and then returned to the sender without any delivery attempt and without contacting the recipient (no call, no message, no email).
I also contacted euShipments customer service, but never received any response.
This level of service is unacceptable. Holding parcels for days and returning them without trying to deliver or inform the recipient shows a serious lack of professionalism and reliability.
I would not recommend euShipments based on this experience.
Resposta de euShipments.com
Hello, thank you for taking the time to share your experience. We sincerely regret the inconvenience you encountered and understand how frustrating this situation must have been.
euShipments.com operates as a cross-border logistics integrator, working with multiple last-mile delivery partners depending on the destination country. While this allows us to provide wide international coverage, we acknowledge that delays or incomplete tracking updates can occur if a domestic partner experiences operational issues or fails to transmit delivery events correctly.
That said, parcels should never be returned without proper delivery attempts or communication, and we take such cases seriously.
We would like to investigate both shipments in detail to understand exactly what happened and why the delivery attempts and communication did not meet expectations. Please contact us at office@eushipments.com and include your tracking numbers so our team can review the case and provide clarification.
Kind regards,
euShipments.com team
Failed to even attempt to deliver to customer at their workplace, didn't even try to deliver 5 times...
I had a very bad experience with Eushipment. Shipping to Portugal was extremely slow, with some orders taking more than one month and still not delivered. Their support team is always late, not very responsive, and several of my emails were never answered. Communication is poor and the service is unreliable. I do not recommend using Eushipment for fulfillment, especially if you need consistent and fast shipping.
I put 2 stars because their service in Bulgaria is better
The whole team is highly professional and easy to work with. Orders are handled efficiently and our clients are happy—which says a lot. Trusted logistics partner for any business looking to scale across Europe.
Great fulfillment and cross-border delivery provider.
Never ordering from someone who uses their service again. Horrible service. Never picked up one package for delivery, lost the second and their customer service isn't helpful att all. They kept convincing me it was in transit for weeks even though it was supposed to be delivered long ago. Then they blamed their partners without any proof. Never even tried to look for the package in their warehouse or look into whoever was supposed to deliver it to Croatia. "Lost" two packeges with an expensive perfume within days, never admitted it, never apologized or said we'll make sure that doesn't happen again...
Low rating is absolutely true despite all the supposedly positive reviews from their partners...
And don't be fooled by their answers here how they will help you...
I had to receive my order at 12.07.2025.
Now is 20.07.2025 and I have still not received my order.
Sunteti niste escroci.Marfa este deteriorata sau distrusa in totalitate.Sper sa fiti inchisi cat mai curant sa nu mai dati tepe si altora.
If there was 0 stars I would give them.
I had to receive my order at 13.09.2024.
Now is 19.09.2024 and I have still not received my order.
Avoid this company
Actually it is confirmed that packet has been lost.
This company is total disaster.
Resposta de euShipments.com
We’re sorry to hear about your experience. As we work with many last-mile carriers, delays like this can happen, though they are rare. Unfortunately, since this issue occurred a few months ago, it may be difficult to investigate further without additional details.
If you'd like to provide more information, feel free to contact us at office@eushipments.com. We’re always striving to improve and appreciate your feedback.
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