EV Extras Avaliações 1.429

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered a 5m type 2 charging cable which was delivered promptly by DHL (a reliable courier) on my specified day. Cable was very good value, has a guarantee and appears to be of very good manufacture q... Ver mais

Avaliado com 5 de um total de 5 estrelas

This company has honestly been amazing. I forgot to leave a review when I got my 30 mtr ev cable. Delivery was actually faster than expected well packaged and a great product. Last Friday my cab... Ver mais

Avaliado com 5 de um total de 5 estrelas

Quality and value for money. Surely recommend. Especially if you are travelling to friends place or anywhere your neighbours home. This is quite handy to charge instead of looking for charging station... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had an ioniq5 which would only charge at max of 8 amps trying to charge at 10amps would show fault E7 on hyundai charger supplied with car (new). Electrician checked and said home voltage is highe... Ver mais

Detalhes da empresa

  1. Posto de Abastecimento de Veículos Elétricos

Escrito pela empresa

EV Extras a family run business for all your EV charging needs.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service support we…

Fantastic customer service support we understand estimated the length of the 3 pin cable. Quickly contacted the team asking for an exchange. Then return the cable order the new one at the reduced price to make up the full cost plus was given a Black Friday discount with in 24 hours we had sent the short cable back and we received the longer cable back.

Thank you

27 de novembro de 2025
Avaliado com 4 de um total de 5 estrelas

Would have been 5* but carrier delay

Would have been 5* but carrier delay. Advised out for delivery but did not do so until next day.

26 de novembro de 2025
logotipo da EV Extras

Resposta de EV Extras

Please accept our apologies for the delay with the carrier .

We thank you for your custom and your kind feedback

Avaliado com 1 de um total de 5 estrelas

Item not shipped

I have paid extra for next day delivery but after several days my item wasn't even shipped. Stay as far as possible from these people.
Now they blame Black Friday and couriers, however as per provided tracking number my item never left their warehouse. Total clowns with childish excuses.

29 de novembro de 2025
Avaliação não solicitada
logotipo da EV Extras

Resposta de EV Extras

We are very sorry for your experience and can understand your frustration, please accept our apologies.

The cable was sent on a next day service to your address in Scotland.

Being the week of Black Friday the logistics and courier network was stretched and consequently we fell below our usual levels of service in terms of delivery with the item being delayed in being picked up from our warehouse by the courier.

As soon as you made us aware of this issue we contacted you in person and have now processed a full refund for you as per your request . We have been as honest and transparent as we could be with you.

We are sorry once again for the inconvenience this may have caused

Avaliado com 5 de um total de 5 estrelas

Great products and super quick delivery

After buying a Wottz Granny charger and being extremely pleased with the product and the super quick delivery, I then upgraded to a Wottz 32amp portable charger and once again I was very pleased with the top quality product and the quick delivery.

27 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had a problem with my order

Had a problem with my order, totally caused by me, I was very professionally and politely assisted by Kathryn who sorted me out. Thank you Kathryn and thank you EV Extras, you’ll go far, assuming you’re charged up.

18 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and products

I needed a replacement three pin charger and a web search gave a few limited options.
It was nice to come across this UK based business with a very helpful and well presented website, the ordering process was straightforward.
The communication was excellent ( I'd made an error on my e-mail ) this was checked and also my purchase was checked to see that I had ordered the correct cable.
Even though it's clearly stated regarding next day delivery terms and conditions my cable still arrived on a Saturday this was impressive, including the couriers communication and ability to track it's progress
Oh and just to say the item was well protected and it's quality replacement
cable, based on my whole experience I would recommend EV extras for your cable and accessories needs

13 de novembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Charger for Mistubishi stopped working

I bought a charger for a Mistubishi Outlander 6 months ago which arrived promptly. From the beginning it didn't work consistently and often needed swithcing on and off several times before it charged. Two weeks ago it stopped working altogether. I sent a detailed account of my problems to ev-extras 10 days ago, and a reminder 3 days ago, but have had not response.@

4 de novembro de 2025
Avaliação não solicitada
logotipo da EV Extras

Resposta de EV Extras

Dear Hilary

We are very sorry to hear of your experience .

We respond to customer promptly as we know the importance of a quick turnaround in EV charging.

We have checked our inbox and junk files and cannot find any correspondence from you.

We have requested further information via Trust pilot and no further details have been provided to date. We have no order in your name relating to this time frame . We can therefore only assume you are confusing us with another supplier but if you are able to provide further details we will be happy to support

Avaliado com 5 de um total de 5 estrelas

EV Extras supplied me with a 15m cable…

EV Extras supplied me with a 15m cable for my x5 50e. The order process and prices were great.

DHL struggled to deliver to my house due to it being a new postcode, so I had to collect the order from their depot but EV extras were very helpful on the phone and supportive with resolving the issue with DHL.

I will definitely use again.

14 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and amazing help!

Bought my first EV car and trying to work out which cable to get as my Polestar 2 is only charging at 3.6kw. I didn't understand why, emailed these guys asking for advice on which cable, I have been dealing with Emma, she has been thorough and an amazing help informing me about which cable to get and that mine is possibly a 16amp and would need a 32 amp to charge a bit quicker. Gave me a few different options and explained them all. It refreshing to have a company help you out even before buying a product from them. So think im going to go with one of the cables Emma recommended. Thanks for all your help.

14 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

EV Charging Cable

An excellent service, the staff was very helpful and informative, I would definitely recommend this company.

29 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

Our go-to for our business needs

Our go-to for our business needs. High quality EV chargers and accessories, rapid next day deliveries, phenomenal customer service, so easy on returns, beautiful user friendly website. Honestly? 10/10. Good job lads.

27 de outubro de 2025

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