Extremely disappointed with my…
Extremely disappointed with my experience.
I recently ordered from this website, and what followed was honestly frustrating and unacceptable. I simply requested an exchange for a different size of the SAME product — clearly showing I liked the item and wanted to keep it. But the request was outright denied with zero flexibility.
What’s worse is that their website heavily promotes “easy returns,” which feels completely misleading. When it actually came to handling a real situation, there was no support, no understanding — just a blunt “it cannot be done.”
Instead of offering a basic size exchange, I was told to ALTER the kurti myself. That’s not a solution — especially when the product itself has very little margin for alteration.
This reflects poor customer handling, rigid policies, and honestly, disappointing business ethics. A simple request from a new customer was ignored, and my money has effectively gone to waste.
If fundamental concerns like size exchange cannot be handled, it raises serious questions about customer commitment.
Sharing this so others are aware before purchasing.


