EV Cable Shop Avaliações 

628
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I needed a 10m charging cable for home box installation. They made it very easy to select a correct type of cable, by providing options, explanations, and a check against a car model or even a car reg... Ver mais

Avaliado com 5 de um total de 5 estrelas

I purchased a 3 pin charging cable approx a month ago and unfortunately it stopped working reporting a number of faults. I contacted EV and was phoned by Debbie who immediately sorted a replacement an... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’d give them ten stars if I could! These people are brilliant-the epitome of excellent customer service. I will be looking for an appropriate site on which I can nominate them for online retailer of... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very easy site to navigate, especially if like myself being new to the world of EV's, getting the right cable can seem a little bewildering at first. I also like the fact that EV Cables double checks... Ver mais

Detalhes da empresa

  1. Loja de Autopeças

Escrito pela empresa

The UK’s leading supplier of electric vehicle charging cables for Volvo, Nissan, BMW, and all leading electric car manufacturers. EV Cable Shop supplies a wide range of EV (Electric Vehicle) charging products compatible with both residential and commercial charging stations as well as type 1 and type 2 EV charging cables that can be used with standard 3-pin sockets. Giving our customers plenty of choices when it comes to EV charging.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

628 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(628)

116 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Helpful

The initial on-line chat was not only helpful but very quick. This is the second time using this company and I'm very satisfied.

8 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

Great customer service from Debbie

I purchased a 3 pin charging cable approx a month ago and unfortunately it stopped working reporting a number of faults. I contacted EV and was phoned by Debbie who immediately sorted a replacement and sent a returns label to my computer. The brand new charger arrived the next day and the faulty unit was picked up at the same time. This is great customer service. You only really find out how good a company is when things go wrong. 10/10 for sorting my problem,

2 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Expensive unreliable cable

Bought a cable for £220 in 2022. The first 2 years I barely used the cable as I was working abroad and my var was parked in a private underground garage where I charged it with a granny cable. Recently been having charging issues with this cable from EV Cables. Of course it's out of warranty and all they offered was 10%discount on a new cable which I naturally declined.

1 de maio de 2025
Avaliação não solicitada
logotipo da EV Cable Shop

Resposta da EV Cable Shop

Hi Jonathon,

Thank you for your feedback, and I’m sorry to hear you’ve been experiencing issues with your cable.

Your order was placed in February 2022, which means it's now over 3 years old and more than 12 months outside our 2-year warranty period.

While we understand this is frustrating, our warranty terms are clearly stated at the time of purchase.

Our cables are tested up to 10,000 charge cycles and it's very rare to encounter faults.

However, if you’d like to send the cable back, one of our technicians can try and repair it for you.

Kind regards,

Andrew

Avaliado com 5 de um total de 5 estrelas

Excellent website

Excellent website, guides you to the correct cable for your ev. I have a LEVC txe which they had in their database which was great. Lead is well made , good quality cable and plugs. Might not be the cheapest but when purchasing such an item , quality is what you’re paying for !

27 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

EV Cable Shop were my first choice for…

EV Cable Shop were my first choice for an additional cable for my EV. Their online shop is easy to navigate and selecting the correct cable is hassle free. Good price and prompt delivery using DPD.
I would recommend this company.

17 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing company.

I ordered a cable from this company & emailed them when I discovered it didn’t work. And they could not do enough to help! They asked for photos etc until they figured out that I had ordered the wrong cable. So not only did they persevere until they found out that I had ordered the wrong cable but they then sent me a link for the right cable…even though they didn’t sell it themselves! This company was a complete joy to deal with! Their professionalism & helpfulness was amazing. An absolute pleasure to deal with. Thank you!!

16 de abril de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Excellent service with EV…

Excellent service with EV extension/delivery, only thing let you down was no one answered the phone left 3 messages as per instructions without a return call as promised ( needed a bit of advice ) as some customers aren’t experts

7 de abril de 2025
Avaliado com 5 de um total de 5 estrelas

Knowledgeable and helpful

Super quick delivery. Very responsive when we realised we had initially purchased the wrong cable and emailed to arrange an exchange. Very knowledgeable too.

7 de abril de 2025
Avaliado com 5 de um total de 5 estrelas

The service I received was 10/10

The service I received was 10/10. From advice, to after sales service, all perfect. I bought a cable to extend my BP Pulse charging cable which would reduce the wattage so my Solar panels would fully charge my hybrid. Very happy and would use again in a heartbeat

4 de abril de 2025
Avaliação não solicitada

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