Lovely staff and really good pharmacy. Only let down was the 15min wait when booked online
A empresa respondeu
Localização
Trocar localização496 Wilbraham Rd, M21 9AS Chorlton Village, Manchester, GB
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Veja o que dizem as avaliações
Quickly seen. Easy to book appointment
A empresa respondeu
Kind, caring, and professional. Went the extra mile for me.
A empresa respondeu
Excellent and quick travel clinic appointment. Pharmacist was very helpful. Would recommend.
A empresa respondeu
Detalhes da empresa
Sobre Everest Pharmacy - Chorlton
Escrito pela empresa
Everest Pharmacy is one of the fastest growing independent pharmacy groups in the UK, proudly serving communities through more than forty locations nationwide. Our mission is to make high quality healthcare accessible, reliable and convenient for every patient who walks through our doors. Each branch is staffed by a dedicated team of professionals committed to providing personalised care with a warm, community-focused approach.
We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.
Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.
We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.
Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.
Everest Pharmacy NHS & Private Clinics
Escrito pela empresa
- Travel Health Services
- We provide expert travel health advice, vaccinations, and prescriptions to help you travel safely and confidently.
- Weight Management Services
- Private consultations and clinically led weight management support tailored to your individual needs.
- Private Blood Testing
- Discreet blood testing services with fast results and professional clinical guidance.
- Ear Wax Removal
- Safe and effective ear wax removal carried out by trained healthcare professionals.
- Cryotherapy Treatments
- Targeted cryotherapy treatments designed to support recovery, wellbeing, and pain management.
- Pharmacy First Services
- NHS Pharmacy First consultations for common conditions with advice, treatment, and referrals where appropriate.
Informações de contato
496 Wilbraham Rd, M21 9AS, Chorlton Village, Manchester, Reino Unido
- +441618813491
Book Your Clinic Appointment
3,4
Bom
13 avaliações
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Lovely staff and really good pharmacy
Lovely staff and really good pharmacy. Only let down was the 15min wait when booked online
20 de setembro de 2026
Resposta da Everest Pharmacy - Chorlton
Thank you for your lovely feedback! We’re really pleased to hear you had a positive experience with our team and pharmacy. We’re sorry about the wait despite booking online, and we appreciate your patience and feedback as we continue to improve our services.
Refused to sell cold/flu medicine
Refused to sell me cold medicine for a cold: the young lady at the till asked my symptoms loudly in front of other customers and then told me to take paracetamol and drink water because cold medicine is addictive. I just needed a decongestant, not to be accused of being an addict.
21 de setembro de 2026
Avaliação não solicitada
Resposta da Everest Pharmacy - Chorlton
Thank you for taking the time to share your experience. I’m genuinely sorry that you were left feeling uncomfortable during your visit. That is certainly not how we want anyone to feel when coming to us for advice or support.
Conversations about symptoms and medicines should always be handled sensitively and, where appropriate, discreetly. I’m sorry that this was not your experience on this occasion.
I also want to reassure you that you were not being judged. While some cold and flu products are subject to specific supply restrictions, this should always be explained clearly, professionally and respectfully. I’m sorry that the way the advice was communicated made you feel uncomfortable or as though you were being accused of something.
If you are still experiencing congestion, please feel free to visit us again. We would be happy to ensure you receive the appropriate advice in a private, respectful and supportive manner.
Thank you again for raising your concerns with us. Your feedback is important and helps us reflect on how we can improve the experience we provide to our patients.
Resposta da Everest Pharmacy - Chorlton
Thank you for your lovely review, Jane. We’re pleased to hear you found the booking process easy and were seen quickly. We really appreciate your feedback.
Resposta da Everest Pharmacy - Chorlton
Thank you for your kind review, Donna. We're delighted to hear that you found our team personable, kind and calm. We always aim to provide a welcoming and reassuring experience for everyone who visits us, so your feedback is greatly appreciated. We look forward to seeing you again in the future.
Understanding .
Kind, caring, and professional. Went the extra mile for me.
30 de julho de 2026
Avaliação não solicitada
Resposta da Everest Pharmacy - Chorlton
Thank you for your wonderful review, Richard. We're delighted to hear that you found our team kind, caring and professional, and that we were able to go the extra mile for you. Your feedback means a great deal to us, and we look forward to welcoming you again.
Everest pharmacy advertise help &…
Everest pharmacy advertise help & advice rather than GP visit.
After waiting in queue to be seen i was told by the Pharmacist to go A&E ...I was asking her to look at wound on leg & advice how to treat it or recommend cream...she wouldn't look as it was nearly 6pm close...she was not concerned & did not want to advise me of the best way forward...i asked her to address my leg wound NOT my request for tetanus which i understood was not available...very disappointed & will not use Everest again as on previous occasions they have mixed up prescriptions & have a lack of tolerance approach to customers who ask questions.
I don't wonder A&E are manic
29 de junho de 2026
Avaliação não solicitada
Resposta da Everest Pharmacy - Chorlton
Hi Carole,
Thank you for taking the time to share your feedback. We're sorry to hear that you left feeling disappointed.
Our understanding is that you attended the pharmacy because you were concerned about a possible exposure to tetanus and were seeking advice. As we only provide tetanus vaccinations for travel purposes, we advised you to attend A&E, as anyone who may have been exposed to tetanus should be assessed promptly for appropriate post-exposure treatment. This was the safest advice we could give based on the information provided.
We appreciate that this may not have been the outcome you were hoping for, and we're sorry if our explanation did not come across as clearly or compassionately as we intended.
If you would like to discuss your experience further, please don't hesitate to contact us at support@everestpharmacy.co.uk.
Everest Pharmacy on Wilbraham rd…
Everest Pharmacy on Wilbraham rd Chorlton is the worst pharmacy I’ve ever visited
Sadly it’s the closest to my home so I’ve had to stick with them as I struggle to get about.
This pharmacy was terrible a couple of years ago and closed for refurbishment stating it would be better when re-opened.
This has not been the case
When your prescription is sent to them they take 2/3 weeks before contacting you via text message saying its ready - that’s if they bother to text you
But when you get there there’s only ever half the prescription ready you have to go back 2 or 3 times to get everything.
I’ve tried phoning to see if my prescription is ready and ask if its ALL READY FOR COLLECTION
I’m told yes its all sorted but when you get there some items are still missing and on several 0casions they even lost the complete order and I’ve had to wait for 40 mins for them to make it up again
The phone system is also terrible when you call most of the time you are CALLER NO 5 and even if you hang on for 37minutes like ive done you still remain at CALLER No 5
The staff are very rude and very unhelpful no apologies for delay or false info given to me over the phone. These issues have been the same for the past 2 years ever since they reopened and have not got any better in fact they are probably worse then before, If I had any other choice id go elsewhere but sadly due to ill health I need to stick with the closest pharmacy.
I know what you thinking get them to deliver! I tried this and they don’t inform you when they will be delivering. They only deliver some items and they lose track of what as and hasn’t been delivered. Iv had the same items delivered 2 sometimes 3 times in the space of 2 weeks.
very unprofessional and such bad service DO NOT USE IF YOU CAN FIND SOMEWHERE ELSE
20 de maio de 2026
Avaliação não solicitada
Resposta da Everest Pharmacy - Chorlton
Dear Kerry,
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and appreciate you bringing these concerns to our attention.
The issues you have described regarding prescription delays, incomplete collections, communication difficulties, and the service you received from our team fall below the standards we aim to provide for our patients. We understand how frustrating this must be, particularly when you rely on our pharmacy due to your health and location.
We would like the opportunity to investigate your concerns further and work towards resolving them. Please contact our support team at support@everestpharmacy.co.uk with your details so that we can review your experience and discuss this matter with the relevant branch management team.
Thank you again for your feedback, and we hope to hear from you soon.
Kind regards,
Everest Pharmacy
Dreadful communications & service
Dreadful communications & service. Waited on hold over 1 hour on phone, then prescription problem still not sorted out by staff.
13 de abril de 2026
Avaliação não solicitada
Resposta da Everest Pharmacy - Chorlton
Hi Stuart,
We’re very sorry to hear about your experience and the frustration caused by the delay and communication issues. This is certainly not the level of service we aim to provide.
We’d really like to look into this for you as a priority and help resolve the issue as quickly as possible. Please could you contact our support team at support@everestpharmacy.co.uk with your details so we can investigate further and assist you directly.
Resposta da Everest Pharmacy - Chorlton
Hi, thank you for your feedback. We’re glad to hear you’re happy with the quick service. We appreciate your support.
Excellent and quick travel clinic…
Excellent and quick travel clinic appointment. Pharmacist was very helpful. Would recommend.
23 de fevereiro de 2026
Resposta da Everest Pharmacy - Chorlton
Thank you for taking the time to share your feedback. We are delighted to hear that you had a positive experience with your travel clinic appointment and that our pharmacist was able to help you efficiently.
Your recommendation means a great deal to our team, and we are always pleased to know that our patients feel supported and well looked after.
We look forward to welcoming you back again in the future.
Promt delivery
18 de fevereiro de 2026
Resposta da Everest Pharmacy - Chorlton
Thank you for your review Marion. We’re really pleased to hear that your order arrived promptly.
We appreciate you taking the time to share your experience and look forward to serving you again soon.
Charged twice for same prescription
The appointment with the pharmacist was fine, but I was charged twice for the same prescription. When I checked my bank statement, I noticed this. I tried phoning but was kept on hold in a queue for an hour and a half with no reply. I sent an email over a week ago but received no reply.
After finally speaking to the pharmacy where the mistake occurred, I received a sincere apology. The pharmacist agreed that if I showed a screenshot of my bank statement showing the overpayment, he would refund me. The refund was made successfully.
23 de janeiro de 2026
Resposta da Everest Pharmacy - Chorlton
Hi Elizabeth,
Thank you for bringing this to our attention, and we’re very sorry to hear about your experience.
We take concerns like this very seriously. We would like to investigate this matter and resolve it for you as quickly as possible.
Could you please confirm the email address you contacted us from, and let us know which email address you sent your message to? This will help us locate your correspondence and review what has happened.
We sincerely apologise for the difficulty you experienced trying to reach us by phone.
Too busy texting to provide basic service
Poor customer service ruins what should be a straightforward visit.
I was left waiting while the staff member continued texting on her phone, then treated with unnecessary rudeness when she eventually decided to serve me. The interaction was curt, dismissive, and completely unprofessional.
Being made to feel like an inconvenience as a paying customer is unacceptable particularly in a pharmacy, where courtesy and professionalism should be a given.
Two stars only because the transaction itself was completed.
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Everest Pharmacy - Chorlton
Thank you, Gareth, for taking the time to leave a review. We are very sorry to hear about your experience and we understand how disappointing this must have been. This does not reflect the level of service we aim to provide, and we take feedback like this extremely seriously. If you would like to address this with us directly, please email support@everestpharmacy.co.uk with the date and time of your visit. Thank you again for bringing this to our attention.
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