Evermile took away the stress of delivering our cakes across London. 😅 It used to be a stressful and time-consuming process but now we just log on to Evermile select date, time slot and the... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Evermile took away the stress of delivering our cakes across London. 😅 It used to be a stressful and time-consuming process but now we just log on to Evermile select date, time slot and the... Ver mais
A empresa respondeu
Having been a partner with Evermile for a number of years now, with increasing delivery volumes and service subscriptions, I find myself and multiple team members repeatedly 'bashing our heads aga... Ver mais
Delighted with the user experience for all my local based deliveries in and around London. The options for times and days for delivery are a great feature. The flexibility of the type/category... Ver mais
A empresa respondeu
We used Evermile over our very busy Christmas period. Their platform is very easy to use and the couriers that they contract are first class. Their level of customer care way exceeded my expectations... Ver mais
A empresa respondeu
We help small businesses offer the delivery options their customers expect, at prices they love. With Evermile local business owners can offer delivery options like express, same-day, next day or scheduled. They can track manage and track their orders. Provide their customers a seamless delivery experience and save time by automating their entire delivery workflow.
1 Fore St Ave, London , EC2Y 9DT, London, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Evermile is a great company for getting high-end parcels delivered within the UK
I find it super exploitative to charge extra for adding a new location. Their business model needs to be changed. £34 just to change the pickup location …
Having been a partner with Evermile for a number of years now, with increasing delivery volumes and service subscriptions, I find myself and multiple team members repeatedly 'bashing our heads against the wall' when trying to deal with any issue.
Collection arranged for 2-4pm for a 2-6pm delivery. At 4.45pm the package hadn't been collected. The driver ended up arriving moments before 6pm, causing our customer to cancel their order, as we couldn't fulfil their initial delivery request as promised. £200 revenue loss, recognition that the error was caused by the courier being late, but a hard message delivered of: We only cover claims for lost of damaged items. Not even an apology offered.
As other reviews here mention, Evermile are unfortunately powerless when it comes to fixing issues, and have strict policies in place to cover themselves, but not their partners/customers.
Expensive, friendly team but they are actually fairly powerless in dealing with issues (there are alot).
I urge you to check the underlying courier pricing, much cheaper to go direct
The team are very responsive and great at problem solving. They go above and beyond. The whole operation of setting up our online shop has been very tough but dealing with evermile as the delivery partner has been a smooth ride.
The whole team at Evermile are exceptionally helpful, always going above and beyond. Their platform's branded order tracking delivers exactly what we need to offer a smooth online experience for our customers. They consistently innovate and develop new solutions to keep our online experience seamless.

Resposta da Evermile
The Evermile customer service team is great! Anytime we have a problem they're there to help us fix it or fix it themselves. Great delivery service!

Resposta da Evermile
Thanks to Evermiles customer service team I was able to easily book a next day delivery and deal with an issue i was running into on their system, thanks again Regev!.

Resposta da Evermile
Dodgy team of non professionals delivery service they damaged the stock refusing to pay the insurance small businesses please do not use them anymore

Resposta da Evermile
Ezgi is very helpful, appreciate it so much! Really patient

Resposta da Evermile
Great service using Evermile to deliver flowers recently, flawless from start to finish and turned up on time!
Very pleased with their service - speedy, reliable, good value and great to actually have a reliable customer service team! Will definitely use them again

Resposta da Evermile
We are working with Evermile for 4 months now. It's a very clever concept with great customer service. We would highly recommend them.

Resposta da Evermile
At Drop App we have partnered with Evermile to improve the reliability and reduce the cost of our deliveries. We support a network of independent wine shops and their reputation rests of being able to deliver wine to their customers in less than an hour. The communication and service that Evermile offer is excellent and we are excited to be working closely with them over the coming months.

Resposta da Evermile
Had a great experience with Evermile last week- there was a storm and I was worried my product wouldn't be delivered on time. Ezgi was super helpful and helped sort everything!

Resposta da Evermile
Very occasionally you come across a company that just understands how important it is to back an incredible product up with unbelievable customer service! From start to finish I have felt 'in the know' with my orders progress and if I ever needed to ask any questions the customer service team were on hand to help! Delighted to have such an incredible experience!!

Resposta da Evermile
I recently discovered Evermile and was very impressed, I rely heavily on punctual courier deliveries. Evermile has various delivery options, catering to all specific needs. Their customer service has been nothing short of amazing.

Resposta da Evermile
The customer service was exceptional, as they kept me updated throughout the entire process of my orders. I had a question about the platform, and their support team responded promptly and professionally. Overall, my experience with Evermile was outstanding.

Resposta da Evermile
Evermile is easy to use, easy to set up with excellent support staff, they have created a gap in the market and helped my business compete with the 'big boys', I highly recommend them

Resposta da Evermile
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.