Everpress Avaliações 733

O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

My order was never printed and it took over a month for me to find out, can't be too mad though because at least it got refunded

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Shirts have great quality and look fantastic. One of my orders was lost in transit, but after writing an email they quickly answered and send me my money back (it wasn't their fault that it was lost,... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

After my order, I received a T-shirt with a large dark stain around the design. Clearly a production error. Customer service replied politely and offered a replacement or refund. I responded right awa... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love the products. Really different and constantly updating. Quality is amazing, the sweaters are actually a little thicker than I'm used to. Customer support is awesome, they replied way quicker th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Estamparia

Escrito pela empresa

Supporting grassroots creators & reducing waste in fashion through made-to-order apparel campaigns.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

733 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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Avaliado com 1 de um total de 5 estrelas

Liam Payne shirt

I ordered a Liam Payne shirt to keep it as a memory. Came orange, i’m so so mad about this, and they have been ignoring us all day and say they can’t do anything about it it’s a printer problem. It wasn’t cheap, it’s a shame you do this. Never ordering again

8 de novembro de 2024
Avaliação não solicitada
logotipo da Everpress

Resposta da Everpress

Hey Róza,

Thanks for reaching out, and we’re sorry to hear you're not happy with the print.

We're currently investigating this with our suppliers to see what's exactly happenedd.

If you haven't already, could you please email your order number and some photos of the garment to hello@everpress.com so we can address the issue right away?

We truly appreciate your understanding and patience during this time.

Best,

Everpress

Avaliado com 1 de um total de 5 estrelas

Liam Payne X Choose Love Shirt

I ordered a Liam Payne X Choose Love shirt in honor of his passing and what I received was incredibly disappointing. The hues on the print were not at all what was advertised on the site. It came out extremely blurry and orange, while online it had much cooler tones. For the price of the item, it is ridiculous how messed up the design became. It is hard to make out the details of the painting/design in real life while on the website it is completely clear.

After the passing of Liam Payne, many people have ordered this shirt and experienced the same issue as I have. This is very upsetting as many of us are using this shirt as a tribute and something to remember him by and what we received does not reflect the artwork he created whatsoever.

8 de novembro de 2024
Avaliação não solicitada
logotipo da Everpress

Resposta da Everpress

Hey Ava,

Thanks for letting us know, and we’re sorry the print wasn’t up to standard.

We’re looking into this with our suppliers to understand what went wrong.

If you haven't done so already, please email your order number and a few photos of the item to hello@everpress.com so we can sort this out for you.

Thanks for your patience while we resolve this!

Best,

Everpress

Avaliado com 1 de um total de 5 estrelas

Liam Payne x Choose Love

Ordered a Liam Payne x Choose Love shirt, and it’s come out really orange, nothing like the picture. Many people have said the same yet all everpress choose to reply to these emails with is that that’s how the printers work. It’s a joke, people should be getting refunds or replacements that look how they’re meant to. It wasn’t exactly cheap. Awful company, I wouldn’t bother buying anything until they’ve fixed the issue.

1 de novembro de 2024
Avaliação não solicitada
logotipo da Everpress

Resposta da Everpress

Hey Macey,

We appreciate you reaching out, and we're sorry to hear that you're not satisfied with the print.

This is something that we're aware of and are currently investigating the matter with our suppliers.

If you haven't yet, please send your order number and a few pictures of the garment to hello@everpress.com so we can get this sorted for you as soon as possible.

Thanks so much for your patience!

Best regards,

Everpress

Avaliado com 1 de um total de 5 estrelas

I purchased the choose love x liam…

I purchased the choose love x liam payne shirt, in liam’s honor. The quality of the shirt feels nice, but the painting in the back came out horrible. It looks really orange/burnt, nothing like the original image.

7 de novembro de 2024
Avaliação não solicitada
logotipo da Everpress

Resposta da Everpress

Hi Brianna,

Thanks for reaching out, and we’re sorry to hear you’re not happy with the print quality.

We're currently working with our suppliers to investigate what went wrong.

If you haven't already, please send your order number along with some photos of the item to hello@everpress.com so we can take care of this for you.

We really appreciate your understanding and patience while we work on a solution.

Cheers,

Everpress

Avaliado com 2 de um total de 5 estrelas

Ordered a Liam Payne “Choose Love” tee…

Ordered a Liam Payne “Choose Love” tee to support the cause and to honor Liam. The painting is beautiful, the material of the shirt isn’t too bad either. But the quality of the design is not good. The sides on the edge of the design are peeling on their own. Additionally, the hue of the design is not like it is pictured in the original photograph. While the original uses cool tones and colors, the printing on mine was far too warm and orange, making the image difficult to see and far too blurred. Since this campaign has practically become a tribute, the design should reflect the quality and the true nature it was meant to.

7 de novembro de 2024
Avaliação não solicitada
logotipo da Everpress

Resposta da Everpress

Hey Marisol
,
Thanks for getting in touch, and we're really sorry to hear the print didn’t match expectations.

Please rest assured that we're actively looking into this with our suppliers.

If you haven’t already, please send your order number and some photos of the garment to hello@everpress.com, so we can resolve this issue as quickly as possible.

We truly appreciate your patience and understanding.

Best,

Everpress

Avaliado com 2 de um total de 5 estrelas

Liam Payne x Choose Love…

Ordered the Liam Payne x Choose Love shirt and the quality of the print looks nothing like the photo. I can barely make out the five band members on the image because it’s got a weird yellow/orange tint to everything.

Really wanted a great shirt for everything that’s happened but the quality of the print is so disappointing.

4 de novembro de 2024
Avaliação não solicitada
logotipo da Everpress

Resposta da Everpress

Hi Grace,

Thanks for reaching out, and we’re really sorry that you're unhappy with the print. We're investigating this with our suppliers to get it resolved for you.

If you haven’t already, could you please send your order number and some photos of the item to hello@everpress.com? We’ll make sure to look into it as soon as we receive the details.

We appreciate your patience during this time!

Best,

Everpress

Avaliado com 5 de um total de 5 estrelas

Great service

Can’t complain, had consistent updates on my shirt and when I contacted customer service they answered my question quickly, Jimmy and Vince were lovely <3

6 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY FROM EVERPRESS

I ordered the Liam Payne X Choose Love shirt, and it looks NOTHING like the picture???? In the picture his painting is mostly grays and whites and it is literally YELLOW. and extremely poorly printed. You can barely even make out the characters. I should’ve listened to the reviews about this website. They are absolutely scamming people it’s honestly ridiculous. Extremely disappointing.

6 de novembro de 2024
Avaliação não solicitada
logotipo da Everpress

Resposta da Everpress

Hey Lauren,

Thanks for your message, and we’re sorry the print wasn’t up to standard. We’re working with our suppliers to understand what went wrong.

If you haven't already, please send your order number and a few pictures of the garment to hello@everpress.com, so we can sort this out for you as quickly as possible.

Thanks for bearing with us, and we appreciate your understanding!

Cheers,

Everpress

Avaliado com 5 de um total de 5 estrelas

Everpress exceeded my expectations

Everpress exceeded my expectations! Despite initial order issues, their kind and responsive support team quickly resolved the problem.

The shirt itself? Absolutely perfect! Exceptional quality, comfortable, and exactly as described. I'm obsessed!

Kudos to Everpress for their commitment to customer satisfaction and quality products. Highly recommend!

11 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Yet to receive my purchase

Yet to receive my purchase? Had to wait for the print run …., then nothing 🤷🏼‍♀️

12 de outubro de 2024
Avaliação não solicitada
logotipo da Everpress

Resposta da Everpress

Hey Sara,

Thanks for your review.

Really sorry to hear that you're still waiting for your order. The Team will be more than happy to investigate this for you.

If you haven't already, can you please email them at hello@everpress.com and they can follow up from there?

Again, massive apologies for the trouble with your order.

Best,

Everpress

Avaliado com 1 de um total de 5 estrelas

Poor

Ordered a t shirt on 24.9.24 still waiting for it, got an email confirming order but nothing since. emailed twice & also message via their instagram account with no response.
Edit: following this review I was contacted & miraculously the t shirt arrived a week later. It shouldn’t be this difficult. It took over 4weeks to arrive, I don’t mind it taking time but at least keep the customer updated.

24 de setembro de 2024
Avaliação não solicitada
logotipo da Everpress

Resposta da Everpress

Hey Hina,

Thanks for your review - really sorry to hear about your experience here.

The Support Team have taken a look and can't seem to find any emails from yourself in the system, so they're not sure as to where those might've ended up.

No worries, as they will be more than happy to look into this for you and figure out what's happened. If you send them an email at hello@everpress.com, they can follow up from there.

Again, massive apologies for the trouble here.

Best,

Everpress

Avaliado com 3 de um total de 5 estrelas

L'idée est bonne, mais c'est tout

L'idée est bonne. Lancer sa campagne de vêtements sans avoir à créer de stock ou investir. Si ont vend ont ne fait que des bénéfices. Le gros point négatif c'est qu'ils ne font apparaître sur leur boutique que les designers qui leur rapportent déjà de l'argent. Donc vous n'apparaissaient pas sauf si vous le demandez. Pareille pour la mise en-avant sur les réseaux. Tout ça, même si vous avez coché la case pour la promo sur le site et autres.

Alors oui, ils ont beaucoup de monde qui créé leur design chaque jour, mais pour en avoir fait une dizaine sur une année, je n'ai jamais eu mes produit mis dans le magasin sans avoir à envoyer un mail. A chaque fois ils s'excuse et le fond en direct, mais c'est épuisant. Beaucoup de monde mon dit qu'ils ne trouvait pas mes designs, c'est comme ça que je m'en suis rendu compte.

Donc super dans l'idée, mais à l'usage si ont est pas déjà un gros vendeur, si ont démarre, vous restez dans l'arrière salle et vous vous débrouillez.

1 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent quality product and service.

Excellent quality product and service.
There was a slight mix up and I needed assistance to locate my order. The staff at Everpress were responsive, efficient and professional. I was most impressed all around.

31 de julho de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Nice concept, shame the goods haven’t arrived

Ordered at the start of August and got notified that the order had been sent to print on 19th August. Email again on 23rd August to say item was despatched but still hasn’t arrived. No way of contacting them to find out what’s happened to my order. Contact us page gives a phone number that’s never answered and directs you to their socials. Messages sent on all platforms haven’t been read or replied to
I like the concept but if anything goes wrong don’t expect to be able to get in touch.

Edit: I have amended my review as when I finally managed to get in touch the response was quick and I was offered a refund or a reprint. I did have to wait another month or so for the item but when it arrived it was good quality

3 de setembro de 2024
Avaliação não solicitada
logotipo da Everpress

Resposta da Everpress

Hey Shona,

Thanks for your review and so sorry to hear that you're still waiting for your item and that you've had some trouble reaching the Team.

On the 'Contact' page, there is a button that says 'Contact Us' that will allow you to start a live chat or send us an email. There's also a button that says 'Help' that has the same function.

The Team are super responsive, so it could be that there might've a communication breakdown somewhere along the way.

No worries, as someone can definitely can look into this for you to see what might've happened and if a delivery attempt has been made.

If you pop them an email at hello@everpress.com with some details about your order, they can follow up from there.

Again, really sorry for your experience here.

Best,

Everpress

Avaliado com 2 de um total de 5 estrelas

£4 delver and it’s taken 3 weeks I pray…

£4 delver and it’s taken 3 weeks

I pray it fits cause I’m not wanting a replacement at this rate.

16 de agosto de 2024
Avaliação não solicitada
logotipo da Everpress

Resposta da Everpress

Hey Douglas,

Thanks for your review and sorry to hear that you're still waiting.

From the sounds of things, it could be that the campaign you've ordered from is still in its preorder period or is being produced.

Everpress is a site that operates on a preorder basis to make sure there's minimal waste by only producing the number of items ordered.

During the campaign's duration, we collect the orders and then send them through to Production to be printed and shipped out to the buyers.

From the time you place the order, you'll be kept in the loop about what the status the campaign is. This means you'll receive email notifications for when its sent through to print and when it's shipped out to you.

Just so we can look into things, can you please email the Support Team at hello@everpress.com? They'll be able to check on the order status and help clear things up.

Best,

Everpress

Avaliado com 1 de um total de 5 estrelas

Bad quality, great prints

Bought a jumper for myself as a Christmas present last year, only worn it a handful of times and washed it according to instructions and print is already fading away.

Had the same issue with a t-shirt I was gifted from there. The quality seems to be pretty bad which is disappointing because the print designs are very cool.

EDIT: I bought it for Christmas and then wore it maybe a few times and had it washed 3-4 times and then it went back into storage as it wasn't cold enough so I wasn't watching the print quality like a hawk but as it's getting colder now it's come out again. I appreciate the goodwill gesture but it is annoying that I will probably have to make sure it rather gets spot treatments then washes

31 de dezembro de 2023
Avaliação não solicitada
logotipo da Everpress

Resposta da Everpress

Hey Melek,

Thanks for getting in touch about your experience - we're sorry to hear this.

After some investigation, we can see that we can organised a replacement for the tee that you were gifted free of charge. We have never heard from you since about this or had any contact about the garment you purchased for Christmas.

In our experience, on the rare occasions there has been a print issue, this has been made apparent in the first wash.

We normally aren't able to organise replacements after 8 months (as our cutoff is usually 5-6 weeks), as this is a considerable amount of time. However, on this occasion, as a gesture of goodwill, we will offer one, as you seem to have had a bad experience.

If you can please contact hello@everpress.com with your order details and some pictures of the faults, the Team will be able to follow up from there.

Again, really sorry that you've had this experience.

Best,

Everpress

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