Everydaymats Avaliações 

61
•
O TrustScore é 3.5 de um total de 5

3,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a really good experience from the beginning. They clearly differentiate the models that will fit the mats. For cases like mine, with a car that comes in both electric and gas versions, they make... Ver mais

Avaliado com 4 de um total de 5 estrelas

These mats are excellent for covering everything you need covered, I would give 5 stars but I do not know how long they will last.

Avaliado com 1 de um total de 5 estrelas

After waiting for one month i never received my car mats. I tried contacting the seller but never got any response back. Save your time and money and buy some place else. Scammers.

Avaliado com 5 de um total de 5 estrelas

Delivery times were reasonable. In terms of product fit and finish very good. No issues noted and mat coverage both front and rear were very good.

Detalhes da empresa

  1. Loja de Acessórios Automotivos

Escrito pela empresa

The only car mat you need. Better Coverage - Better Fit - Better Journey


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

61 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(61)

14 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

EverydayMats canceled my pre-order without justification after months of delays

I placed a pre-order with EverydayMats at the start of September when there was a discount, with an estimated delivery date later in September. Countless delays ensued. While frustrating, I did not need my order urgently, so I waited. Eventually, the estimated delivery date was November 29-30.

On November 26th, my pre-order was canceled by EverydayMats. They gave no explanation and ignored all of my communications related to this. At the same time, the product was still listed as available for pre-order on their website with the same estimated delivery date. Of course, it did not include the discount I had originally, so it was more expensive.

I am very disappointed by this company after being so patient with them. They cannot be trusted.

Update: After posting this review, I received a reply from EverydayMats in which they stated that they canceled my pre-order by accident and that I should place another one. I had to explain to them that this would cause me to lose the original discount before they offered to lower the price. By that point, I had already ordered mats from somewhere else. I personally think the "canceled by accident" explanation is fishy, so my rating of the company remains the same.

25 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Like to give zero star for customer service

I placed my order on OCT 22, 2024. Emailed their customer service as I did not receive my order at last received my package on OCT 29, 2024. But my passenger side mat looks like a returned that was repacked and send to me. It has burnt marks, emailed customer service same day but till today NOV 10,2024 no reply. Please do not shop here worst customer service.

21 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

"Preorder" Charged for But Never Delivered!

Actually would rate 0 stars.

Made a "preorder" for Tesla mats. To my surprise my credit card was charged. After 2 notices that mats are "delayed" I have not received them. May have to contact Visa to file a complaint. Do not order from Everydaymats!
Update: Everydaymats sent me refund. Still annoying that they charged for mats that could not be delivered

7 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

ONE OF THE BEST CUSTOM MADE MATS IN TOWN

I recently purchased a set of mats for my WRX STI 2020 model from Everyday Mats, and I’m extremely satisfied with both the product and the service. The mats fit perfectly in my car, almost as if they were custom made specifically for the model. They offer great protection and are made of high quality material that feels durable and easy to clean.

The delivery was prompt, arriving right on time as promised, which I really appreciated. The entire process was smooth, from ordering to installation. Everyday Mats is a reliable company that clearly values its customers with excellent service and a quality product. Highly recommended.

1 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

GARBAGE!!

GARBAGE!!! WASTE OF MONEY!!! ORDERED MATS FOR MY VEHICLE AND IT DON’T FIT!!! YOU CAN HAVE MY MONEY AND HOPE IT HELPS YOU WELL…

11 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never buy - Will not honor return policy

Absolutely horrible, and possibly one of the worst experiences buying something online.

This seller WILL NOT honor the return policy and simply ignoring your emails regarding it.

Bought mats for my 2019 Kia Forte. The description said it fits models from 2019-2023. However, when I received the product, I found that the mats do not fit my vehicle properly: 1) front driver section covers trunk lever and gas tank lever, 2) rear mat does not fit at all, 3) does not account for the hooks that are attached to the car leaving gap between carpet and mat. I tried to give it a chance but it was simply unusable for my car.

Mat looked good (though it's a kind of knock-off of TuxMat) so it was very unfortunate.
I contacted the company via email as stated in the website.

First contact was on Jan. 4th, 2024.
Got a reply back on Jan. 8th asking for further information.
Replied with details and pictures on Jan. 9th.

Then I received no response.

Sent follow-up email on Jan. 15th -> no reply
Another follow-up email on Jan. 18th -> still no reply
Another follow-up email on Jan. 22th -> no reply

At this point, it was very frustrating as the 30-day return window was nearing and there was no other way to contact them (no phone number on the website).

Finally, I decided to return the product by myself to the return address stated on the website.

Shipping cost alone came out to be $63.

After I got the delivery notification from FedEx, I sent another email, saying I have returned the product to return address, it had been delivered (confirmed by FedEx) and asking for full refund + shipping cost which was supposed to be covered by the seller.

Surprisingly, I literally got the reply back within 10 minutes. This was the most infuriating part. All those emails without replies, but it was this simple to get a response? It just goes to show that he/she had been ignoring my emails on purpose.

As well, apparently, the return address has changed and is different than the one provided on the website.

Finally, the seller also refused to refund the shipping cost which would not have been incurred in the first place if he/she replied to my request/emails in time.

The seller ended up refunding the original cost but refused to refund the shipping cost of ~$60.

Purchase was December 22.
It dragged on until today (Feb. 7)

It's infuriating and amazing how this kind of business practice exists. Very shady.

In the end, the product seems to be decent if it fits your vehicle. But if it doesn't and you need to return the product, the seller will (seemingly) intentionally ignore your requests/emails, not horning the return/refund policy.

Do yourself a favor - save your money and time and shop elsewhere (ie. Tuxmat, WeatherTech) for the car mats.

7 de fevereiro de 2024
Avaliação não solicitada
logotipo da Everydaymats

Resposta da Everydaymats

Hi Ian Cho

We are really sorry to hear this unfortunate situation, we just recently moved our warehouse and was waiting to email you with our new warehouse address inorder to help you with the refund/return

How ever you have decided to return the item to our old location without further notification from us, we did not receive the package as we are no longer in the location you sent the item to, we do not usually refund if we do not receive the items back but yet we decided to refund you the entire amount since we want to honor and show appreciation for you being our first time customer.

We cannot process and pay for the shipping cost because we did not approve you to send the items to the location and we did not get the package, also we work with specific shipping partners to reduce our shipping cost.

We try and be fair with every customer, we do apologize for any inconvenience and will try and work on better/faster service

This was an unfortunate situation because of us moving our warehouses, we sincerely apologize.

Hope you give us another chance

Kind regards
Hisham A

Avaliado com 5 de um total de 5 estrelas

Great mats

Great mats! They fit pretty good. Definitely recommend buying this. Glad I went with these than weathertech for an arm and a leg. Keeps the dirt contained.

10 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best Car Mat Ever!!

I’ve tried different brands of car mats and none of them has proven to be effective.
Its unique 3D features protects my car from my kids lol. 10/10 will recommend 👍

1 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered mats for my Tesla Model Y from…

Ordered mats for my Tesla Model Y from Everyday Mats. The quality on these is fantastic and super sleek in style. Cover and fit very well. Experience was so good that i ended up ordering a full set for my wife’s 2020 Accord. Highly recommend it!

4 de maio de 2023
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais