Evieroselondon Avaliações 

Hello, I need to return the clothes I bought, but as your website is now blocked, am using this method to let you know I would like your assistance in managing this process.
Thanks

Please do not use this company. The quality of their clothes is cheap and nasty. And don't even consider returning anything to them - this process is a never ending nightmare. I was eventually offered a 10% refund for the items that I didn't want with the suggestion that I could donate the 3 items, presumably to a charity shop. Believe me, no self- respecting charity shop would want them. YOU HAVE BEEN WARNED.

Item took 4 weeks to arrive as it came from China not London. Item arrived without any paperwork and it was a scrunched up dress which was no different to a piece of rag. Return cost was £25+ as no London address (of course). They offered 10% refund to keep the rag or donate.

Like many other reviews, shirt nothing like the photo, very different colours , shiny polyester fabric not natural fibre, took quite a long time to arrive, insecure website so difficult to see how to even get a refund. I should have checked the reviews before buying

Total scam. Company purporting to be london based with next day delivery. They are from India and take 17 days to deliver something which is nothing like the item you ordered. But you can easily get your purchase price back under the Consumer Rights Act 2015 Short Term Right to Reject. You can do a chargeback on your card. You must notify this scammy company by email first within 14 days of receiving the goods, give them 7 days to collect or send a prepaid label to return the item (its their responsibility as they have broken the law). If they don't, then contact your bank and ask for a chargeback due to breach of Consumer Rights Act 2015 and state the reasons. Your bank will refund your money and get it back from them. Good luck

Product looks nothing like the item on the website. Returns have to be sent to China. If you send them to the'returns' address on the packaging, they say they haven't received the item and you don't get refunded.

DO NOT USE THIS COMPANY. I RETURNED AN ITEM TO THE ADDRESS ON THE ENVELOPE AND THEY THEN SAID IT WAS THE WRONG ADDRESS AND WOULD NOT OFFER A REFUND. I RETURNED THE ITEM BECAUSE THE QUALITY WAS TERRIBLE. STEER WELL CLEAR!

This company is a total scam!
Pretending to be a London based company, when originating in China. I am a pensioner and spent £62.90 on two items. When they arrived they were shoddy goods that would shame a charity shop. We learn by our mistakes.
AVOID AT ALL COSTS!!

Synthetic nylon printed fabric put together with an overlocker, no skill involved.dress would cling get static electric and most likely highly flammable.
Customer service from China very difficult offered 10 % refund return would cost £22.50.

Claimed to be a UK based retail shop but if fact the products are shipped from China with low quality, wrong sizing. When initiated return request on the same day of product receipt, the seller keep delaying the return process by offering unreasonable discount for compensation. When finally requested return for fulll refund, a return address in some rural area in China is provided but without a prearranged shipper. I am obliged to pay to look for a shipper by myself and has to pay for the shipping cost upfront. Custom declaration procedure is troublesome and requested information from seller was not provided. Finally sorted out a return method by my friend in Hong Kong but the refund rruqes
Was rejected saying that the products are not returned within 30 days of product receipt. All deceptive and scam! Be careful about this seller!

This is a nothing short of misrepresentation. I would suggest it's manufactured by China and of similar poor quality to Shein. A waste of money and after a two week wait it's going straight to the charity shop. Doesn't deserve a one star!

Can't give no stars!! Absolute con by the Chinese!!
Product is cheap and nasty and very shoddy.
Took an age to arrive.
Website is a web of lies and deception.
Do not buy anything from this website!!!
Who are the three women fronting the website, surely they can not be involved?

Very poor quality. Dress skimped - sleeves too short and skirt narrow. Very disappointed - does not look at all like the publicity picture. Basically a scam.

Despite Royal Mail delivery, the 4 items came separately and at odd intervals , only later did it become clear that they had been sent from China. They were all badly finished off, 3 dresses of the same size ordered were very different sizes, the material described as woven cotton was polyester and spandex, one had no label re composition and the top ordered was nothing like the website photo. In order to get a refund, I had to refuse increasing discounts, provide much photographic evidence to show the issues and was then given an address in China to return them via tracked mail which cost £39. Their returns policy claims that under the Consumer Rights Act 2015, where goods are faulty or not as described, the customer is NOT responsible for the return postage but although I got a refund for the 4 items, they will not accept responsibility for the postage. They were polite during our email "conversations" .
The back story of a mother & daughter(s) run company for 30+years having to give up trading due to rising costs is currently being used to sell the same clothing under at least 3 other "shops" Margaret London, Adelaide London and Olivia London, all with the same impression given of selling off existing stock. Buyers, BEWARE. I cannot recommend this practice & have reported it to my Credit Card company and to The dept for business & trade/counterfraud

The company give a cosy impression of a family business in trouble. Clearly a lie. The dress I ordered looked lovely in the picture although now I realise it didn't promise what I expected. The wild flower dress is terrible. The fabric is horrible cheap polyester although there is no label saying what it is or washing instructions. The print is blurry. Looks like a zoomed in screen shot. I am going to return. Wish me luck. They must be breaking trade rules all over the place! Don't touch with a barge pole!

WARNING - DO NOT USE THIS COMPANY

The web site with all its glossy photos claims to be a family run London based clothing brand, offering high quality clothing but be warned nothing they claim on their website is true
Quote "Every single purchase matters to us — it's part of the story we're building, one piece at a time.
If you've ever believed in boutiques that care about the details — this is a great time to discover ours."NOT TRUE
They do not have any outlet or warehouse in the UK so all products are sent from:
Divenza Limited
Unit 1603, The L. Plaza
Sheung Wan
Hong Kong

Their web site states the following:
30-DAY GUARANTEE
Not in love with it? Return any item within 30 days for a full refund. NOT TRUE
Free Shipping on all UK orders. Fast reliable delivery with Royal Mail. NOT TRUE. It took 14 days for my 2 items to be delivered, they arrived in a package about the size of a bag of flour and it was delivered by EVRI.

The blouse I received was faulty, front fastening was for a male (left to right, as opposed to right to left) and the cuffs were buttoning on the inside of the arm! I have asked for a full refund but they are merely offering me a partial refund and to send the blouse to a charity shop!
This is in their return section
Please note that we do not offer free returns. Return shipping costs are the sole responsibility of the customer, except in cases where the item is faulty or not as described, in accordance with the Consumer Rights Act 2015. All approved returns must be shipped to our return address below.

Company are refusing to refund me in full for a faulty item.

DO NOT USE THIS COMPANY

I ordered four tops, only one of which has arrived. It bore no resemblance to the picture which depicted a matt finish fabric and was in fact shiny synthetic material. I am sure the remaining 3 will be similarly shoddy. I am worried this fake company exists just to compromise my personal details. Avoid this company like the plague

The advertisement running on YouTube for wonderfully flowing linen blouses/dresses is an absolute sham. What arrives is something that is closer to a synthetic football shirt.. I urge fellow shoppers not to follow my mistake.

I ordered 2 pairs of sandals from this company. I should have done my research, but I presumed by the name it was a UK company. Not so! Took a few good weeks to arrive. When they did, they were too small, too narrow and the quality of finish was non existent. Contacted the company twice and was ghosted until I was told to ask for their return address. They replied and offered me a 10% partial refund as a gesture of goodwill and I could keep the items. When I told them no , they came back with a revised offer of 20% and if I didn't accept this I would need to send the items back to China if i was wanting a full refund. I was told they do not re-imburse p&p. ! We eventually settled at 25% which means they still have £54 of my money and I am left with 2 worthless pairs of shoes. I would never have dealt with them if I knew it was not a UK company. Would not recommend.

PLEASE DO NOT USE THIS WEBSITE!!!!!
IT IS A SCAM
CHINESE CON MERCHANTS
YOU WON'T GET THE GOODS YO ORDERED... just cheap fake copies.
Wish I'd read the reviews on Trust pilot first.