I was skeptical on purchasing a full smith machine for the house so I no longer had to pay for a gym membership and drive to the gym. I purchased the Evolpow M2B Pro all in one machine and it was supe... Ver mais
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Veja o que dizem as avaliações
The Evolpow brute pro with weight stack was delivered in great condition in a secure box with everything wrapped and the product itself is everything I would ask for. On top of that emailing the compa... Ver mais
The EVOLPOW P3A Tank Power Rack is a game-changer! It’s incredibly sturdy and handles heavy lifts with ease. Assembly was straightforward, and the rack’s versatility stands out with endless workout op... Ver mais
My unit arrived with visible scratches, so I reached out for a replacement. Customer service took three days to reply with a generic ‘it’s normal wear’ excuse. I sent photos proving it was shipping da... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Evolpow is dedicated to revolutionizing home fitness with our innovative and space-efficient equipment. Our flagship product, the P3A Power Rack and M2A Smith machine are designed for small spaces yet offers over 100 exercise options, catering to a variety of fitness needs. Built with high-quality materials, our power racks ensure safety, durability, and versatility, making them perfect for any home gym setup. At Evolpow, we are passionate about empowering individuals to achieve their fitness goals without compromising on space or quality. Join us and transform your home workout experience with our cutting-edge solutions.
Informações de contato
1590 S Grove, 91761, Ontario, Estados Unidos
- +1(302) 252-6374
- support@evolpow.com
- evolpow.com
3,3
Bom
71 avaliações
Sem histórico recente de pedidos de avaliações
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Não respondeu a avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The cable system on the Evolpow rack…
The cable system on the Evolpow rack broke with one month of light use. I contacted support, and they wanted a video, pictures, and then to respond it was ‘user error’ and no coverage. The steel is thin and feels flimsy, and it’s already chipped away. This company’s warranty is a ##### joke.
1 de junho de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Damaged with missing parts and no protection in packaging.
Purchased a weight stack for my cage. Waited four months to get weights with missing paint, rust and no labels. Customer service blamed FedEx even though there was ZERO shipping protection and missing items.
10 de junho de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Wobbly Frame, Sticky Pulleys, and an Ignored Warranty Claim
The Evolpow I bought was bad and I couldn’t find compatible attachments. Customer service admitted they no longer support it but offered no solution. The rack itself is flimsy, and the paint started peeling after a month. Total waste of money.
15 de junho de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Flimsy, Peeling Paint, and No Compatible Attachments Available
My order arrived with a cracked pulley and scuffed parts. The packaging was inadequate, with parts loose in the box. Customer service took a week to respond and sent a replacement pulley that was also damaged. This company’s quality control is nonexistent.
11 de maio de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Shipped with Damaged Parts, and the Replacement Was Also Damaged
The rack is functional but poorly designed. The lever arms are a hassle to adjust, and the instructions are vague. I also received a damaged weight plate, but customer service was quick to send a replacement, so I’ll give them that. Still, the product quality doesn’t match the price.
27 de abril de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Rust and Cracked Plates Are Considered "Normal" by This Company
The Evolpow smith machine looked good online, but the pulleys started squeaking after a week. The bolts are already showing rust, and one of the weight plates was cracked. Customer service said rust is ‘normal’ and not covered under warranty. For the price, I expected much better quality. Avoid this brand.
1 de junho de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Messy Packaging, Cleanup Hassle
The packaging was a disaster—styrofoam bits and plastic everywhere. It took an hour to clean up the mess it left in my garage. They could at least make it eco-friendly or less chaotic.
30 de março de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Clueless Support, Long Waits
A part broke early on, and support had no idea how to help—just generic replies. It took almost two weeks to get a replacement, leaving me stuck. Their lack of expertise is infuriating.
28 de março de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Overblown Description, Mediocre Reality
The website made it sound like a gym-grade masterpiece, but it’s just average home stuff. Nothing special about it, despite all the fancy claims. I expected more for the price.
25 de março de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Time-Consuming Setup, Cheap Screws
Assembly took two full days because the screws kept stripping—total junk quality. The tools they sent were flimsy too, making it even harder. My hands were sore by the end, and I hated every minute.
23 de março de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Shipping Damage, Blame Game
The frame arrived dented, obviously from rough handling. Customer service refused to take responsibility, telling me to deal with the shipping company. I spent hours arguing over something they should’ve fixed.
22 de março de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Noisy Pulleys, Annoying Workouts
The pulleys squeak like crazy every time I use them—loud enough to ruin any workout. I asked support for help, and they told me to grease it myself. A brand-new item shouldn’t need fixes right out of the box!
22 de março de 2025
Avaliação não solicitada
Scratched Surface, Looks Used...
When I unboxed it, the frame was covered in scratches and chipped paint—it honestly looked secondhand. I paid for a new product, not some beat-up junk. Clearly, they don’t check anything before shipping it out.
4 de março de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Wobbly Frame, Feels Unsafe...
Once assembled, the whole thing shakes like it’s about to collapse. I added some weight, and it wobbled so much I stopped using it—felt like a safety hazard. They claim it holds hundreds of pounds, but I wouldn’t trust it with half that. Really disappointing build quality.
11 de março de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Missing Parts, Delayed Use
cctor, so I couldn’t finish setting it up. I contacted support, and they said they’d send it, but it took 12 days to arrive. Until then, I had a half-built machine sitting around, totally useless. What a waste of time.
20 de março de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Unreliable Tracking, Shipping Anxiety
After ordering, the tracking didn’t update for days—I thought it was lost. Customer service just told me to wait, offering no real answers. It finally showed up after 13 days, but the lack of info made me anxious the whole time. I shouldn’t have to guess where my package is.
21 de fevereiro de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Damaged Parts, Slow Replacement
One of the bars arrived bent out of shape, so I contacted them for a replacement. They promised to send a new one, but it took over two weeks to arrive—only after I nagged them repeatedly. Meanwhile, I couldn’t use the equipment at all. The delay and hassle were ridiculous.
21 de março de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Overpriced for Low Quality...
The price seemed like a steal, but now I get why it’s so cheap. The frame feels thin, the welds are rough, and it doesn’t feel sturdy at all. Compared to other equipment I’ve used, this is nowhere near worth the money. It’s a classic case of ‘you get what you pay for,’ and I regret falling for it.
9 de março de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Unhelpful Customer Service, Slow Response
My unit arrived with visible scratches, so I reached out for a replacement. Customer service took three days to reply with a generic ‘it’s normal wear’ excuse. I sent photos proving it was shipping damage, but they kept dodging the issue. Weeks later, nothing was resolved—I felt ignored and ripped off.
20 de março de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
Confusing Instructions, Installation Nightmare...
The instruction manual was a total disaster—blurry diagrams, steps that didn’t match, and text that made no sense. It took me an entire day to assemble, mostly guessing as I went. I had to scour YouTube for help because the company didn’t provide anything useful. For something this expensive, they should at least make it easy to put together.
4 de março de 2025
Avaliação não solicitada
Resposta da Evolpow Fitness
There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously
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