First time I’ve used “Evolution Golf” Ordered Electric Trolley at 3. 45pm delivered at 10.30 am the following morning!. It was by far the best price I could find, good communication, great service. W... Ver mais
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Veja o que dizem as avaliações
Absolutely faultless. I had my eyes on a Motocaddy Electric trolley for my son for his birthday and, when I went to order, it was out of stock. The guys at Evolution Golf were brilliant at advising po... Ver mais
Was a bit hesitant at first since the Motocaddy M5 was on back order, but this was easily the best price online so I went for it. So glad I did! The trolley arrived in just 10 days, and the delivery a... Ver mais
Bought a motocaddy trolley from EV last summer. Unfortunately the lithium battery died after only 9 months. Really helpful after sales service from Brad. Replacement battery was promised with warning... Ver mais
Detalhes da empresa
Escrito pela empresa
Evolution Golf is one of the most trusted golf retailers in England. At Evolution Golf we are dedicated to give you the best experience you ever had whether that is in store or online, making your shopping experience feel easy! We offer the latest and best golf brands on the market at some of the lowest prices possible!
Informações de contato
Unit 3 Parvaneh Park, Embankment Way, BH24 1WL, Ringwood, Reino Unido
- 03301227089
- online@evolutiongolf.co.uk
- evolutiongolf.co.uk
4,8
Excelente
617 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Poor customer service
Had a problem with a component of my £1k+ order. Emailed 5 times and only had one reply saying it had gone into ‘junk’ and could I resend the image of the issue. No comms since and I’ve now asked Klarna to resolve it in my behalf. Terrible customer service - will not use them again.
25 de agosto de 2025
Avaliação não solicitada
Resposta da Evolution Golf
We’re really sorry to hear about your experience and the frustration caused by the lack of communication. This is not the level of service we aim to provide. A member of our team will be in touch with you shortly to get this resolved as quickly as possible.
Thank you for bringing this to our attention, and again, our sincere apologies for the inconvenience.
Never again!
Never again!
Customer service was just terrible. Took ages to reply to every query. Took weeks to process a large refund for a faulty trolley.
1 de setembro de 2025
Avaliação não solicitada
Resposta da Evolution Golf
We’re really sorry to hear you were left feeling disappointed. We do want to reassure you that we did everything possible to resolve the issue quickly and fairly: we covered the cost of returning the faulty trolley, offered you a replacement, and processed a refund once the item was received.
The delay with the refund was due to banking timescales, which unfortunately are outside of our control, but we understand how frustrating that must have felt and apologise for the inconvenience it caused.
We truly value your feedback and will continue working to improve our communication and processes so future experiences feel smoother.
Customer Service good once direct contact
Ordered Motocaddy drinks holder. Item never got delivered. Contacted EG 3 times through EBay.
Was contacted back and they remedied the issue promptly once contacted directly
29 de agosto de 2025
Avaliação não solicitada
Resposta da Evolution Golf
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the frustration this order has caused you — we completely understand how disappointing it must feel when something doesn’t arrive as expected.
After reviewing our records, we haven’t been able to trace any earlier correspondence, but please rest assured this isn’t the experience we want for our customers. A member of our team has now reached out to you directly to get this resolved as quickly as possible.
We really value your patience and the opportunity to put things right. Our goal is to make sure you feel fully supported and satisfied with your experience, and we hope once this is resolved you’ll feel confident updating your review to reflect the outcome.
Many thanks
Evolution Golf Team
Great prices really helpful and overall…
Great prices really helpful and overall brilliant service
8 de setembro de 2025
Great products
Great product, great price and great service.....but let down by the DHL courier who should have delivered on Saturday but cancelled the delivery at the last minute, turned up on Monday despite paying the extra.
5 de setembro de 2025
Fantastic service from start to finish
Fantastic service from start to finish. Delivery came on time and great products will definitely use Evolution Golf in the future
1 de setembro de 2025
Knowledgeable advice at the end of a…
Knowledgeable advice at the end of a phone answered promptly by a human being - so refreshing !
Next day delivery of item ordered - all good.
14 de agosto de 2025
Avaliação não solicitada
Delivery
Club was supposed be in stock as per website. Had to chase to get a delivery date. Was delivered over two weeks late. Was told I might get a discount but nothing came.
28 de agosto de 2025
Avaliação não solicitada
Resposta da Evolution Golf
Thank you for sharing your feedback, and we’re very sorry for the delay and the frustration this caused. This isn’t the level of service we want to provide.
A manager will reach out to you directly to sort this out and ensure the discount you were promised is honored. We really appreciate your patience and will do our best to make things right.
Everything arrived on time and exactly…
Everything arrived on time and exactly as advertised.
4 de setembro de 2025
Resposta da Evolution Golf
Thank you so much for your review! We’re delighted to hear everything arrived on time and exactly as expected. It’s great to know we could deliver the experience you were looking for.
We really appreciate your support and look forward to helping you again in the future.
Great service!!
2 de setembro de 2025
Resposta da Evolution Golf
Thank you for your kind words! We’re so pleased to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon.
Resposta da Evolution Golf
Thank you for taking the time to leave a review. We’re really glad to hear your order arrived on time, well-packaged, and exactly as described. That’s exactly the service we aim to provide!
We appreciate your support and hope to serve you again soon.
The golf trolley was a good buy and the…
The golf trolley was a good buy and the free umbrella attachment was of good quality.
2 de setembro de 2025
Resposta da Evolution Golf
Thank you for your review! We’re delighted to hear you’re happy with your new golf trolley and that the free umbrella attachment met your expectations. We hope you get plenty of use out of it on the course!
I paid for next day delivery but I…
I paid for next day delivery but I didn't receive the item until 3 days later.
I think it was a DHL problem though
1 de setembro de 2025
Easy all the way
Easy all the way
One day delay in delivery but hey ho
All good
Thank you
1 de setembro de 2025
Very good service a pleasure to do…
Very good service a pleasure to do business with
1 de setembro de 2025
Quick delivery and good products
Delivery date met and excellent products. One issue with a small item missing but this was rectified after contact with Evolution Golf.
6 de agosto de 2025
Avaliação não solicitada
Resposta da Evolution Golf
I’m really sorry to hear about your experience and the frustration this has caused, especially as it was meant to be a gift from your wife. I completely understand how disappointing it must have been to receive an incomplete order and then struggle to get through to us.
The umbrella holder should, of course, have been included, and I apologise that it wasn’t. Since you’ve already had to purchase one elsewhere, we want to put this right for you. A member of our team will reach out directly to sort this and arrange the best resolution.
Thank you for bringing this to our attention, and again, I’m very sorry for the inconvenience. We’ll make sure this is resolved quickly.
Had some difficulty ordering online
Had some difficulty ordering online, phoned and spoke with Alex. As always he was very polite and professional and great customer service. He was able to resolve my issue promptly. This was my second purchase and have no hesitation in buying from them in the future 👍
29 de agosto de 2025
Excellent speedy and helpful service…
Excellent speedy and helpful service with competitive pricing
28 de agosto de 2025
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