Excelsior Cars, Willenhall, not to be confused with the London-based firm, has friendly and reliable staff and value for money. We have used them for transfers to Birmingham Airport, Birmingham train... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Another great airport transfer Excellent service Kamran kept us up to date with ETA and any traffic problems. Will definitely book with them again and recommend to anyone looking for transfers... Ver mais
Used the service to the airport 3 times now.everytime found them to be very reliable. Booked online easily and always on time .Will continue to use.
I have been using Excelsior Cars from Birmingham Airport to Stone, Staffordshire for the past 6 years and I couldn't recommend them highly enough. I have met many of the drivers and found all of th... Ver mais
Detalhes da empresa
Escrito pela empresa
Excelsior Cars is a multi-award-winning, family-run private hire company based in Wednesbury, West Midlands, proudly serving customers across Walsall, Birmingham, Wolverhampton, Dudley, Sandwell, Cannock and the wider West Midlands. We specialise in airport transfers, long-distance taxi journeys, executive travel, business travel and courier services, providing reliable, fixed-price transportation throughout the UK. For over 10 years, we have built our reputation on professionalism, reliability and outstanding customer service. Whether you need an airport transfer to Birmingham Airport, Heathrow, Gatwick, Manchester, East Midlands, Luton, Stansted, Bristol or Liverpool Airport, or require executive transport for business or leisure, our experienced drivers ensure every journey is comfortable, punctual and stress-free. We are proud to be independently owned and operated, with all journeys carried out by our own professional drivers. Every driver is DBS checked, fully licensed and committed to delivering the highest standards of customer care. Our reputation is reflected in our hundreds of genuine 5-star reviews across Google, Facebook, Yell and Trustpilot, together with multiple customer service awards. Excelsior Cars is fully licensed by Walsall Council and is not affiliated with any other company using a similar name elsewhere in the UK. Customers can book online 24 hours a day for fixed-price airport transfers, long-distance taxis and executive travel, with transparent pricing and no hidden charges. Whether you’re travelling for business, a family holiday, a cruise, a special occasion or an important meeting, Excelsior Cars is trusted by thousands of customers for safe, dependable and professional private hire transport throughout the West Midlands and beyond.
Informações de contato
3 Spirit Mews, WS10 9BF, Wednesbury, Reino Unido
- Info@excelsiorcars.co.uk
- excelsiorcars.co.uk
4,8
Excelente
494 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent Airport transfer
Booked this company for an early morning airport transfer and pick up on return. Excellent service on time and very friendly drivers. Also used at short notice for my brother who had to get from Birmingham to Portsmouth. Within 40 minutes he was on his way. Fantastic service wouldn’t get this with any other company. Many thanks to our drivers really appreciate your service
15 de junho de 2024
Avaliação não solicitada
Picked up again by Excelsior cars.
Picked up again by Excelsior cars.
Very professional and polite.If you want to chat you chat or if you want a quiet journey they leave you alone.
Will be using again and again .
12 de junho de 2024
Avaliação não solicitada
Fantastic service!
It genuinely couldn't have been better. Email enquiries and calls were answered promptly and dealt with professionally. Our taxi turned up as ordered at 3am on the dot and the driver, Kamar was friendly and helpful. I can't recommend Excelsior highly enough. A definite 5/5 experience.
3 de junho de 2024
Avaliação não solicitada
No complaints
Good price and good service. On time and spacious 7 seater, very polite. I would definitely use this company again.
4 de junho de 2024
Avaliação não solicitada
Excellent service
Easy to use website. Office were responsive on the phone and polite. Polite, safe and friendly driver (Kamran) who was easy to contact by phone/text.
Clear pricing, no hidden fees, reasonably priced.
Prompt, safe, excellent service.
Provided car seats for baby and toddler as well.
6 de maio de 2024
Avaliação não solicitada
Unreliable and poor service
Unreliable and poor service. The driver was 20 mins late.
26 de abril de 2024
Avaliação não solicitada
Resposta da Excelsior Cars
Hello Ana,
Thank you for taking the time to leave a review.
After carefully checking our records, we have been unable to find any booking under your name or any journey matching the details described in your review. For that reason, we believe this review has been left for the wrong business.
A few minutes of research will show that Excelsior Cars is a family-run private hire company based in Wednesbury, West Midlands, licensed by Walsall Council. The company you are most likely referring to is Excelsior Cars and Couriers, which operates in London. These are two completely separate businesses with no connection or association whatsoever. This can easily be verified on Companies House.
Unfortunately, this is not the first time this has happened. Because the two companies have similar names, we have previously received reviews that were intended for the London company. Once customers realised the mistake and checked the facts, those reviews were removed.
We have proudly served our customers for over 10 years, building our reputation on reliability, punctuality and excellent customer service. During that time, we have earned nearly a thousand genuine five-star reviews across Google, Trustpilot, Facebook and other review platforms.
We welcome genuine feedback, whether positive or negative, when it relates to a real customer experience. However, it is unfair for our business to receive a review that appears to relate to a completely different company located over 100 miles away and licensed by a different local authority. We are proudly licensed by Walsall Council and have never been associated with the London business.
We respectfully ask that you please double-check which company you used. If this review was intended for the London business, we would be grateful if you could remove or amend it so that it reflects the correct company.
Thank you for your understanding.
Kind regards,
Abid Hussain
Excelsior Cars
Wednesbury, West Midlands
www.excelsiorcars.co.uk
Excellent service
Excellent service. Seemless pick up and stop off with easy to contact driver. He was friendly and helpful. Will definitely use again.
5 de abril de 2024
Avaliação não solicitada
Resposta da Excelsior Cars
Thank you, for your review.
Great service
Great service! Had texts from our driver throughout. Was there to meet us at arrivals and super friendly. Highly recommended.
5 de abril de 2024
Avaliação não solicitada
Excellent service
Excellent service, on time and my driver Billy was so helpful
5 de abril de 2024
Avaliação não solicitada
Fabulous experience
Fabulous experience. Booked online for airport transfers the night before. Received a phone call assuring me they had availability. Paid online then had a text with confirmation and the drivers details. Drivers were very friendly and overall so much less stress than driving and airport parking. We will use again!
1 de abril de 2024
Avaliação não solicitada
Excellent
Driver as kind and attentive. Good conversation about the area.He offered to stop at local so.I could pick up.bread and Milk Will definitely use them again
29 de março de 2024
Avaliação não solicitada
Pleasant and professional service
Travel in Birmingham from the airport to the hotel was pleasant. Kamar and Abid were very kind and professional. I highly recommend Excelsior Cars to everyone.
1 de abril de 2024
Avaliação não solicitada
Our first time using Excelsior Cars
Our first time using Excelsior Cars, we couldn't fault them, Kamar our early morning driver (04:15) was lovely, he was on time and very helpful.
Billy picked us up from the Airport, what a smashing and funny fella, it was a pleasure being driven by both drivers, we will definitely be using Excelsior Cars again and recommending them to our Friends. Thank you for your excellent service.
18 de março de 2024
Avaliação não solicitada
I would recommend Excelsior Cars
I would recommend Excelsior Cars, very easy to book online & reasonably priced. Communication was great, Abid picked us up from Birmingham Airport & was able to assist in a slight change to our return pick-up time with driver Amo. Would definitely use this service again.
24 de março de 2024
Avaliação não solicitada
Excellent service for very early…
Excellent service for very early airport drop off and airport pick up. Reliable and professional.
Would highly recommend and will definitely use again.
9 de março de 2024
Avaliação não solicitada
Very pleased with the service
Very pleased with the service. Kept informed once booked and process to follow as we had a return pick up from Birmingham airport.. It was a early morning pickup and driver shakeel was bang on time to pick me and the family and return Bilal was there as soon as we landed.. Will certainly use again. Highly recommended.
2 de março de 2024
Avaliação não solicitada
Great experience from start to finish
Great experience from start to finish. Great communication for both ends of the trip and very reasonably priced. Would not hesitate to use this company again.
18 de fevereiro de 2024
Avaliação não solicitada
Very pleased with the service
Very pleased with the service. Driver was bang on time to pick me up to Birmingham Airport. Pleasant conversation during the drive and he took my case into the terminal for me. Will certainly use again. Highly recommended.
27 de janeiro de 2024
Avaliação não solicitada
Excellent airport transfer service
This is the third time I am using them. The service is excellent. The drivers arrive on time or early. The drivers are polite and helpful. Their prices are reasonable and cheaper compared to other services.
I would definitely use them again.
17 de fevereiro de 2024
Avaliação não solicitada
Great service from start to finish
Great service from start to finish. Helpful staff who communicated throughout our trip to ensure we were collected on time. Many thanks.
3 de fevereiro de 2024
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.