Exclusivecouple Avaliações 

31
•
O TrustScore é 3 de um total de 5

2,9

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The shipping was reasonable a timeframe. The shirt quality is not great. The design LOOKED like it was embroidered, it is NOT. It's just a picture of embroidery. The shirt material is not cotton. I'... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Although a little slow on the shipping, I did appreciate being kept up on what phase my package was in. When the item arrived, it wasn't the best hat I have ever seen. I would rate the item as average... Ver mais

Avaliado com 1 de um total de 5 estrelas

Their web page claims all items made in Kentucky. Not true. They claim customs rejected the package (why is customs involved with this order? Did Kentucky secede again?) The package was shipped from G... Ver mais

Avaliado com 5 de um total de 5 estrelas

The shirt I ordered looks great. It came really fast, I was surprised. The company was good at keeping up to date on tracking, which is very important to me.

Detalhes da empresa

  1. Loja de Roupas

Escrito pela empresa

We offer products that you might like and use, such as homes, clothing, accessories, etc., all of which will appear in our stores!


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

31 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,9

Todas as avaliações

(31)

10 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

The shipping was reasonable a…

The shipping was reasonable a timeframe. The shirt quality is not great. The design LOOKED like it was embroidered, it is NOT. It's just a picture of embroidery. The shirt material is not cotton. I'm not impressed. I'll still wear them just to support the message.

16 de setembro de 2026
Avaliação não solicitada
logotipo da Exclusivecouple

Resposta da Exclusivecouple

Dear Kim Kelly,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@exclusivecouple.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Avaliado com 4 de um total de 5 estrelas

Last Show

Although a little slow on the shipping, I did appreciate being kept up on what phase my package was in. When the item arrived, it wasn't the best hat I have ever seen. I would rate the item as average

19 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is a fraud

This company is a fraud! I paid for a shirt that never got delivered despite correct information! They refuse to refund despite tracking info saying the shirt is at their facility! Ordered it in October! Still trying to get refund in January! Do not order from this company!

16 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY FROM THIS COMPANY!!

DO NOT BUY FROM THIS COMPANY!!! I purchased 2 Happy Birthday Charlie Kirk shirts 4 weeks in advance. They arrived 4 days after his birthday. The pictures on the back look nothing like Charlie Kirk. They are abhorrent. I was charged way more than I was supposed to be charged. The items came from Italy even though the website claims Made in America. I’ve been trying to get a refund & have been told I can have $4 back because their warehouse says I got my order. This company is a total scam. They should be shutdown for false advertising & stealing.

17 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is nothing but a scam

This company is nothing but a scam. Didn’t get my order. What I did get was a slip from my post office saying the package had counterfeit postage that I would have to pay if I come to the post office and pick it up. The company tracking said they tried twice to deliver it, which was a total lie. The worst part is I ordered through PayPal and PayPal sided with this scam company. So be careful with using PayPal,too. I’m so disgusted this “company “ is getting away with ripping people off.

23 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible!

Ordered a sweatshirt with freedom in the front and the number 31 on the back with pictures of Charlie Kirk. Received the order and it was a joke! It wasn’t a sweatshirt: it was more of a thick tshirt material. The pictures of Charlie Kirk looked AI generated and robotic looking. Very distorted. I requested a refund and was told that they could give me a $3 refund. Was told I could send it to China but it would cost a lot for shipping. I’m keeping it, but I will be embarrassed by the horrible pictures on the shirt.
DO NOT ORDER FROM THIS COMPANY

7 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do NOT buy from them!!!

Do NOT buy from them!!!
Bought 3 shirts...
1) they charged me far more than I agreed to pay when I clicked purchase (including over 30% claimed to be taxes - my tax rate is 7% where I live).
2) they are completely non-responsive - I've contacted them 5 times - still no response.
3) the item was supposed to arrive in 10 days or so - it has been 2 weeks and it isn't even close....
I have escalated this everywhere I can and not sure if there is any recourse for me, but hopefully this helps someone else avoid this awful company!

10 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This is a fraudulent site

This is a fraudulent site. Do not buy anything from them or forward any money to them. I bought two Charlie Kirk shirts from them. After several threats, I received the shirts almost a month later. They are the cheapest things I have ever seen. The lettering will scrape off with your fingernail. I paid $70 for the shirts. Huge rip off. They refused a return and said they came from China even though it says on the site “American Made”.

11 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Cheaply made!

I purchased a T-shirt to honor Charlie Kirk. First, I didn't know it was shipping from Belgium. It took over 2 weeks to arrive.
It's super thin and the letter are iron on. It won't last through 5-6 washings. I ordered a 2XL, it was too small.
I've sent an email asking for an address to return it to and a full refund. I wouldn't pay $5 for this shirt.

1 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not order from this company

Do not order from this company. Their sizes are not correct and their refund policy is actual a huge lie. I tried to return 2 of the shirts I ordered for my husband and they refused to allow me to. They are short on him and they are tight in the shoulder, he can't even wear them. These were a 2xl size. They don't even rate a 1 star. Typical for foreign companies! This is my last straw with foreign companies I won't be ordering anything else from them! I will definitely be doing my due diligence from now on!

26 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company sucks

Oh how i wish I would have read the reviews before I ordered. This is the biggest scam company ever !!@! Please don't order from here!!!! The website said they were from Kentucky - they are from Japan !! I HAVE NEVER Received MY ORDER. I am going to try however I can to recoup money. This company should not be allowed to stay in business !!

22 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My order never arrived

I ordered a shirt in early may. I kept checking the tracking. It was stuck in California for a long time. Finally, in early, July it said it was delivered June 6. It was never delivered. I tried to contact them, but all they said was to talk to my neighbors. In a year of multiple packages a day, this is the only one that was "missing".
I recommend finding an American company.

6 de maio de 2025
Avaliação não solicitada

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