Shipping was very fast, they kept me updated with my package, and everything was amazing as always! Will definitely come back and buy again! 🫶🏽
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Veja o que dizem as avaliações
The prices are very competitive with other companies doing the same thing. The shipping is fast and everything comes very well wrapped up and taped so nothing gets damaged. They always have a great va... Ver mais
A empresa respondeu
I ordered some Pepsi twist for my mom for Mother’s Day. It’s really cool that I’m able to import these. They were her favorite soda back in the day. But they discontinued it in North America. The onl... Ver mais
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Updated 7.18.24 After reading my review, Exotic Snacks reached out to me to resolve the issue. They, in turn, gave me a FULL REFUND and apologized for any inconvenience. I greatly appreciate their... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Exotic Snacks Company, we are passionate about bringing you the best selection of exotic snacks from around the world. As a trusted provider of unique and hard-to-find snacks, we strive to deliver an exceptional snacking experience to our valued customers. With our extensive range of products, you can explore flavors and tastes that are not commonly found in your local stores. We carefully curate our collection, ensuring that each snack meets our high standards of quality, flavor, and authenticity. Customer satisfaction is at the heart of our business. We take pride in providing excellent customer service and fast shipping, ensuring that your orders are delivered promptly and in perfect condition. We believe that snacking should be a joyous experience, and we are committed to making your snacking journey exciting and delightful. Whether you're looking to discover new flavors, satisfy your cravings, or share unique snacks with friends and family, we've got you covered. Join us on this delicious adventure and experience the world of exotic snacks like never before. Thank you for choosing Exotic Snacks Company. We appreciate your trust and look forward to serving you with exceptional snacks and outstanding service.
Informações de contato
Estados Unidos
- exoticsnacks.com
4,0
Muito Bom
396 avaliações
Respondeu a 28% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta de Exoticsnacks
Thank you for the great feedback! We’re glad to hear you were happy with the fast delivery and service. We truly appreciate your support and look forward to your next order!
Great experience…
Have ordered Sorbisor from other vendors and they arrived hard! Not so with the order.. soft and fresh!! And timely.. Thank you
1 de maio de 2025
Resposta de Exoticsnacks
Thank you for your kind words! We’re so glad to hear that your Sorbisor arrived soft, fresh, and right on time. Quality and freshness are top priorities for us, and it’s great to know we delivered on both.
We truly appreciate your support and hope to serve you again soon!
I love these noodles, will be ordering again.
I love these noodles’ they came fast and I wi be ordering again.
26 de abril de 2025
Resposta de Exoticsnacks
Thank you for the great feedback! We’re happy to hear you loved the noodles and that your order arrived quickly. We appreciate your support and can’t wait to serve you again soon!
Everything came perfectly packed and…
Everything came perfectly packed and ready to go! No breakages or melting because y'all are local. I don't have a car so getting some of these snacks is pretty hard for me, but I was bummed to find out how much more expensive some of them were. In that case, I will be using any and every coupon to come back.
24 de abril de 2025
Resposta de Exoticsnacks
Thank you for your thoughtful review! We’re glad to hear everything arrived perfectly packed and in great condition—being local definitely helps us get your snacks to you quickly and safely.
We understand your concern about pricing. Many of our items are imported and subject to international shipping, customs fees, and handling costs, which can raise the price compared to local products. That said, we truly appreciate your honesty and are always working to offer promotions and discounts to make our snacks more accessible.
We’re grateful for your support and look forward to having you back—with a coupon in hand, of course!
Still waiting for shipment. Company violated their own shipping policies
just purchased from them. They claim they ship within 2 business days. They printed the label but never sent the items. 4 business days so far and no official shipment.
Updated
My order finally shipped. I'm not sure what the issue was, slow USPS or something. It has finally shipped
24 de abril de 2025
Avaliação não solicitada
Resposta de Exoticsnacks
Thank you for your feedback, and we’re sorry to hear about your concerns.
We want to clarify that your order was placed on the evening of April 21st (after business hours) and was processed and handed off to USPS on April 24th, which is within our stated 2–3 business day processing time. As noted on our FAQ page, label creation is the first step, and tracking may take 24–48 hours to update, depending on when the carrier scans the package into their system.
We understand that shipping delays can be frustrating, but in this case, we fulfilled the order according to our stated timelines. If there’s anything else we can assist with, we’re happy to help.
Thank you again for your order, and we hope this clears up the misunderstanding.
It was okay.
Delivery was alright; I will say that I think the products were a little disappointing because they tasted on the older side, but I still enjoyed what was there and I may try to find something else that may interest me.
2 de abril de 2025
Resposta de Exoticsnacks
Thank you for the great feedback! We’re glad you enjoyed the sale, selection, and smooth shipping. We appreciate your support and hope to serve you again soon.
Product was as advertised
Product was as advertised. Everything arrived fast with no damage
2 de abril de 2025
Resposta de Exoticsnacks
Thank you for your feedback! We’re happy to hear that everything arrived quickly and in perfect condition. It’s great to know the product met your expectations. We appreciate your support and look forward to your next order!
I received all but one of my items but…
I received all but one of my items but the ones I did get, are good so far. Will order more in the future.
24 de fevereiro de 2025
Love the drinks can’t wait to order…
Love the drinks can’t wait to order again
23 de fevereiro de 2025
Try quick shipping
Try quick shipping! I sent a birthday gift to a family member and was able to pick a variety of snacks at very low cost! There was only one thing out of stock and they gave me a refund. Family enjoyed the snacks!
27 de fevereiro de 2025
Resposta de Exoticsnacks
Thank you for sharing your experience! We’re so glad to hear your gift made it on time and that your family enjoyed the variety of snacks. We aim to offer great value and smooth service, so we’re happy everything went well—even with the one out-of-stock item promptly refunded.
None of my chips were popped open!
None of my chips were popped open which was amazing, but I did get 2 little bags of chips instead of 1 big bag and that wasn't what was advertised
27 de fevereiro de 2025
Great selection of items
I got home to a box and one drink my kids loved everything that was there
25 de fevereiro de 2025
All the chips in my order arrived broken
All the chips in my order arrived broken. Even when there was a tray to hold them inside the container. Poorly packaged.
24 de fevereiro de 2025
Resposta de Exoticsnacks
Thank you for your feedback, and we apologize for the condition of the chips.
The chips you ordered are packaged in a tube, similar to Pringles-style packaging. Even with the best care in packaging, there is still room inside the tube for the chips to move around. This is a common issue with tube-style packaging. In fact, even if you purchase a tube of Pringles from a store and take it home, you’ll likely find a few broken pieces inside.
When items are shipped, they go through various handling processes, and unfortunately, carriers don’t always handle packages gently. As a result, the chips can get crushed during transit, which is something that is beyond our control.
Received my first order today…
Received my first order today everything looks intact and delivery was fine will place more orders in the future
21 de fevereiro de 2025
Avaliação não solicitada
Reliable service
Received what I ordered with no damages despite it being glass. Overall great service!
30 de janeiro de 2025
I have been waiting and still have not…
I have been waiting and still have not received my order. It was scheduled to arrive 3 days ago and still no delivery. My daughter was very excited and really awaiting to try it but instead she is very disappointed.
27 de janeiro de 2025
Resposta de Exoticsnacks
SyOnna, we understand that shipping delays can be frustrating, but it’s important to clarify that this issue was entirely due to USPS transit delays and not something within our control. Your order was placed on 1/26/2025, processed within our standard 2–3 business day timeframe, and shipped out on 1/28/2025. The original estimated delivery date was 2/3/2025, but USPS tracking showed a delay in transit with no updated delivery date available.
Despite this being a carrier issue, we actively assisted by checking with USPS, keeping you updated, and explaining that we are not a shipping company—we fulfilled our part by shipping your order on time, but transit delays are solely handled by USPS. Unfortunately, rather than acknowledging this, you repeatedly placed blame on our business and refused to accept the information provided.
Additionally, you resorted to using offensive language and threatened to leave a negative review, despite our continued efforts to assist you. While we understand your frustration, this review appears to be misdirected, as the delay was caused by USPS and not our service. We believe feedback should be fair and placed on the appropriate party responsible.
We encourage you to continue monitoring your tracking details or contact USPS directly for further updates. If there’s anything else within our control that we can assist with, feel free to reach out.
the drink was great
the drink was great the way you put it in a box was great you’re all doing awesome. thank you
30 de janeiro de 2025
Resposta de Exoticsnacks
Thank you for your kind words! We’re so glad you enjoyed the drink and that everything arrived safely. We appreciate your support and look forward to serving you again!
Resposta de Exoticsnacks
Thank you so much for your 5-star review! We’re thrilled to hear you enjoyed the fast delivery and loved the product. We can’t wait to have you order from us again—happy snacking until then!
Excellent product and experience
Excellent product and experience! Will definitely buy again!
26 de janeiro de 2025
Resposta de Exoticsnacks
Thank you for the amazing review! We’re so glad you had an excellent experience and loved the product. We look forward to your next order—happy snacking!
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