The technician made a big abrasion scratch mark on the front of my oven (in a very obvious spot). It's been 2 months since my original complaint and still no reply except for one very brief and unapol... Ver mais
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Veja o que dizem as avaliações
Gisteren is Simon bij ons geweest in Groningen en hij heeft super werk afgeleverd! Hij was ontzettend vriendelijk en duidelijk in zijn uitleg over wat hij ging doen. Van tevoren gaf hij direct... Ver mais
My oven, washing machine and dishwasher were cleaned yesterday to perfection. Shiny and bright, as new! I would like to thank the young man who provided these miracles. He was attentive and thorough a... Ver mais
A empresa respondeu
The man who came was very helpful in sorting out which appliances to clean as my cooker didn't require cleaning due to using air fryer now. Was pleased with the 3 appliances he cleaned. However his ap... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Extreme Homecare Oven Cleaning Ltd Local Oven Cleaning | Oven Cleaning, Hob Cleaning, Hampshire, Surrey, Berkshire. | Home
Informações de contato
Estados Unidos
- extremehomecareovencleaning.co.uk
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Não respondeu a avaliações negativas
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Awful customer service
Awful customer service, only sent text to say my appointment had been cancelled and rebooked for a date over 2 weeks later even though I booked 2-3 months ago. The date is when I’m on holiday, I’ve called and left voicemails 5 times to re arrange, over the last week, I have had no call back.
I have a plan with them for monthly charge for 2 cleans per year, for the last 2-3 years they have cancelled the appointment every single time! The cleans are good when they finally turn up!
Shocking company
Shocking company. Used for a number of years paying each time to have my oven cleaned. Signed up to the monthly plan last year and since then, they’ve cancelled 3 times, took my money, not replied to emails or voicemails and I’m yet to have a single appliance cleaned since signing up! Disgraceful.

Resposta da Extreme Homecare Oven Cleaning
Disgusted
Left a mess in my toilet! Plenty of bleach to clean toilet after number 2! Broke the oven door left dirt on kitchen cupboards and floor. Won't be using again. Would give no stars if I could. Asked for my money back, was told I'd get a call back but nothing. Disgusted. Today I have gone to use my oven for the first time since being cleaned and the door fell off! Apparently someone coming tomorrow to fix. When asking the manager if they were insured, he asked why! You couldn't make it up seriously. Update. Different engineer came out and was late and couldn't fix. They ordered a new part and after some straining and frustration fixed the door today. I WILL NEVER USE THIS COMPANY AGAIN!!! I never asked for a completely new oven I asked if they were insured, as at the time my door was hanging off my cooker! It didn't take 24 hours to fix it took a senior engineer 2 visits and he was swearing as he struggled to fix it to the point that I ended up helping him! Swerve these guys, you can tell by there non apologetic response, how they treat customers!

Resposta da Extreme Homecare Oven Cleaning
Poor
Operative were late, spent twice as long as he estimated on initial inspection (not too bad) , then left leaving the top oven half done and with the mess all over the floor. When we turned the oven on the kitchen filled with acrid smoke. We paid (they have no card paying facility) then complained, they offered to come back but we don’t want them back. I spent the evening doing it myself having paid £65

Resposta da Extreme Homecare Oven Cleaning
One star and that's only because I…
One star and that's only because I can't leave none, 1st time they called they did a good job, they put me on their monthly plan, then I saw their true colours, I have to chase them, they continually cancel appointments, in the meantime they now have £40 of my money and they have cancelled me yer again but fir the last time, use them if you want, they'll never cross my doorstep again, no doubts I won't get my money back, but hopefully this will prevent anyone else from falling foul of their poor service!
Great Service
The young man that came to clean the oven did a fabulous job. My oven has never looked so clean. He had the right mix of professionalism and excellent customer service. He was a credit to the company
Astonishing job!
Astonishing is the only word I can use to describe the job expert technician Ben did on my oven. This firm are simply the best when it comes to this trade and I would never go anywhere else again.
Jacq is de beste!!!
Jacq is bij ons geweest, en wat een lief en aardig mens is dat! Ze heeft onze wasmachine, droger, oven, vaatwasser, afzuigkap en kookplaat gereinigd. De laatste twee kregen we kado! Ze gaf ons goede tips mee over tussentijds onderhoud. Het is de tweede keer dat we dit bedrijf hebben ingeschakeld voor het onderhoud van onze aparatuur, ze hebben veel kennis en de juiste materialen en middelen om overal tussen, achter en in te kunnen. Met precies de juiste middeltjes voorkom je ook schade. We zijn er wederom erg blij mee en we hopen haar de volgende keer weer te zien! Bedankt! 🙏🏻
Gail was efficient
Gail was efficient, quick and professional.
Very polite and respectful

Resposta da Extreme Homecare Oven Cleaning
Great service
Very professional, friendly, helpful and over is sparkling clean.

Resposta da Extreme Homecare Oven Cleaning
Great service
A really great service - oven and extractor look like new and washing machine smells clean and fresh. Friendly and efficient- thank you

Resposta da Extreme Homecare Oven Cleaning
Brilliant job on my oven microwave and…
Brilliant job on my oven microwave and washing machine. Very friendly guy couldn't ask for anything more!

Resposta da Extreme Homecare Oven Cleaning
Excellent Service
Excellent job carried out by Danny in a professional and friendly manner. Always had good service from Extreme Homecare and would thoroughly recommend.

Resposta da Extreme Homecare Oven Cleaning
Chris did a great job on the oven
Chris did a great job on the oven, hob and extractor fan.

Resposta da Extreme Homecare Oven Cleaning
My oven looks like new faboulous job…
My oven looks like new faboulous job now I don’t want to use it!!

Resposta da Extreme Homecare Oven Cleaning
Danny was very professional
Danny was very professional, he wore shoe protectors which I appreciate, the oven is gleaming.

Resposta da Extreme Homecare Oven Cleaning
Great job!
I had my oven, washing machine and dishwasher cleaned today and it was great. I was notified that he was on his way, he was respectful and professional, protecting the floor and cleaning up any mess made. He explained everything to me and was extremely polite.

Resposta da Extreme Homecare Oven Cleaning
It was like my cooker was cleaner than…
It was like my cooker was cleaner than when I bought it.

Resposta da Extreme Homecare Oven Cleaning
Excellent throughout
Excellent communication from booking to arrival of cleaner.
Very polite and knowledgeable young man who did a first-class job on our double oven and inner racks.

Resposta da Extreme Homecare Oven Cleaning
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