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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a really good experience ordering from Eyecandys.com. The lenses I ordered were super comfy and looked really pretty on. They were subtle but still made my eyes pop in a very nice way. Shipping... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Placed an order on February 5th for 2 pairs of colored lenses (one toric, one normal). When they arrived, one of the toric lenses had a tear/hole and I notified the company immediately (Feb 18) and w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After ordering, the communication was good and simple when it came to my inquiries. For a bit, I did not know when my item would arrive, but the tracking and shipping soon told me. When I reached out,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I use to wear colored contacts in high school (100 years ago) and was so excited when a co worker told me that she purchased from eye candy’s website WITH her prescription. I was a little skeptical i... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

461 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Colored Lenses

I had a really good experience ordering from Eyecandys.com. The lenses I ordered were super comfy and looked really pretty on. They were subtle but still made my eyes pop in a very nice way. Shipping was quick and totally reasonable. I’d definitely order again and try more styles out, overall a positive experience with them!

10 de abril de 2026
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Hi Jen,

Thank you so much for your lovely review! We’re so happy to hear you found your lenses comfortable and loved the natural yet eye-catching look. It’s great to know shipping was smooth as well.

We truly appreciate your support and can’t wait to have you back to try more styles soon.

Avaliado com 1 de um total de 5 estrelas

Buyer Beware

Placed an order on February 5th for 2 pairs of colored lenses (one toric, one normal). When they arrived, one of the toric lenses had a tear/hole and I notified the company immediately (Feb 18) and was told they were shipping a replacement immediately. Inquired 2 weeks after as tracking showed they still had not shipped yet. We'll now its been almost 2 months and still no replacement, tracking no longer exists, and customer service no longer responds after requesting a refund. While I was hopeful I found a place finally for beautiful colored toric lenses, sadly after this experience, I will no longer use nor recommend this company.

8 de abril de 2026
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Hi Lala,
Thank you for your feedback, and we sincerely apologize for the experience.

Regarding the initial issue, we typically request photos of any damaged lens in its sealed packaging to assess potential manufacturing defects. In this case, we proceeded with sending a replacement immediately as a gesture of support.

Unfortunately, the replacement shipment is currently on hold due to customs inspection, which is outside our control.

We have now processed a full refund for the toric pair. Please allow up to 5 business days for it to reflect in your original payment method, depending on your bank.

We regret the inconvenience caused and appreciate your understanding.

Avaliado com 5 de um total de 5 estrelas

After ordering

After ordering, the communication was good and simple when it came to my inquiries. For a bit, I did not know when my item would arrive, but the tracking and shipping soon told me. When I reached out, I also received a quick response and useful advice. The lenses themselves are comfortable and easy to use.

11 de março de 2026
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Hi Sahar,
We’re so happy to hear that our communication and tracking updates kept you informed! It’s wonderful that your lenses are comfortable and easy to wear. Thank you for taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

I had a really positive experience with…

I had a really positive experience with Eyecandy Lenses. There was an issue with my order because the system accidentally saved the wrong address and information, which could have been very stressful. However, their customer care team handled it amazingly well. They were kind, responsive, and quick to fix the problem without any hassle.

I truly appreciate how helpful and understanding they were throughout the process. It made a big difference and gave me confidence in their service. Great customer support like this is hard to find—I would definitely recommend Eyecandy Lenses!

30 de março de 2026
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Hi Zana,

We really appreciate you taking the time to leave such a thoughtful review! We're so happy to hear that our team was able to assist you promptly and turn what could have been a stressful situation into a positive experience.

Providing helpful and reliable support is very important to us, and your feedback reassures us that we’re on the right track. Thank you again for your support and recommendation!

- Eyecandys Team

Avaliado com 4 de um total de 5 estrelas

I have tried the black circled lenses…

I have tried the black circled lenses previously. The design itself is pretty , it does make your eyes look bigger and doll like without too dramatic looking. However , after a while wear it did dry my eyes out a bit. Maybe not the best for dry / sensitive eyes. Overall is good.

12 de março de 2026
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Thank you for sharing your experience! We’re glad to hear you loved the design and that it gave your eyes that doll-like effect ✨. We totally understand how dryness can be uncomfortable, our black circled lenses can be a bit more drying for those with sensitive eyes. Using rewetting drops or taking short breaks can help make wearing them more comfortable.

We appreciate your feedback and hope to see you try more of our styles in the future!

Avaliado com 5 de um total de 5 estrelas

So much fun to wear!

I use to wear colored contacts in high school (100 years ago) and was so excited when a co worker told me that she purchased from eye candy’s website WITH her prescription. I was a little skeptical if my prescription would be available due to my astigmatism but they had it! I received them within a couple weeks and I am having so much fun wearing them.

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Hi Teresa, Thank you so much for sharing this! We’re so happy you found your astigmatism prescription and are having fun wearing your colored contacts again. That’s exactly what we love to hear!

Avaliado com 5 de um total de 5 estrelas

We had an amazing experience at Eye…

We had an amazing experience at Eye Candy! From the moment we walked in, the staff was very friendly, knowledgeable, and genuinely helpful without being pushy.
After the sale, when we had and questions or concerns they called back right away and addressed our concerns.
Definitely will be back and recommend Eye Candy to all our friends!

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Hi Rod, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our team and that we could assist you even after your visit. Your recommendation means the world to us, and we can’t wait to welcome you back to EyeCandy soon!

Avaliado com 4 de um total de 5 estrelas

My favourite lenses

Really enjoy my new lenses. The colour very natural, nobody notices that these are not my own colour. Also the bigger diameter has an enlarging effect on my eyes which I love! I can wear these lenses daily as they feel comfortable on my eyes and don’t irritate. So I would definitely buy my lenses again at this online shop!

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Hi there!
Thank you so much for sharing your experience! We’re thrilled that you love how natural your lenses look and that the enlarging effect makes you happy. Knowing they feel comfortable for daily wear means the world to us! We can’t wait to welcome you back for your next pair.

Avaliado com 5 de um total de 5 estrelas

comfortable toric lenses

Great comfortable contact lens in market that’s hard to find toric colored lenses. It only 1-2 weeks for the contacts to be made and shipped out and less than 2 weeks for delivery. They’re faster than 1-800 contacts for my toric lenses. I’d definitely recommend them again will be repurchasing.

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Hi Zel! Thank you so much for your kind words! We’re thrilled to hear that you found our toric lenses comfortable and that the shipping was speedy for you. It’s always our goal to make quality colored toric lenses accessible and hassle-free, so we’re glad we could deliver that experience. We can’t wait to have you repurchase and see your eyes shine with your new EyeCandys!

Avaliado com 1 de um total de 5 estrelas

Never shipped order

EyeCandys claimed that they shipped my order, but tracking shows it never left their warehouse. Customer support is nonexistent outside of autoresponders.

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Hi,

Thank you for sharing your feedback. We’ve reached out previously to gather more details so we can assist you properly, but we haven’t heard back. We genuinely want to help resolve any issues you experienced, so please feel free to contact us directly at hello@eyecandys.com at your convenience.

We appreciate your time and hope to make things right.

Avaliado com 5 de um total de 5 estrelas

Natural Olive color that turns heads!

Okay, so here’s the deal on these bad boys. After a long late night search for natural looking colored contacts, I finally landed on the Cashmere Satin Olive pair and I’m obsessed. This is honestly one of the best sets I own now.
The color looks natural, soft, and eye catching without being too much. It gives your eyes that little “wow” moment where people look twice but can’t quite tell what changed. That’s exactly what I was hunting for.
Ordering from Eyecandys was easy, and the lenses looked just like the photos. I’m 100% happy I hit that order button. These were worth the search, and I’m already planning to try more colors.
If you want natural color lenses that get attention in a good way, I’d recommend these. You really do become the next eyecandy in the room.

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Hi there!

Okay, this review just made our day. Thank you so much for taking the time to share this! We love how perfectly you described Cashmere Satin Olive: natural, soft, and that subtle “wait… something changed” kind of wow. That’s exactly the vibe we aim for.

We’re so happy to hear your ordering experience was smooth and that the lenses matched your expectations (and the photos!). Knowing they’ve earned a top spot in your collection means everything to us.

We can’t wait for you to try more colors. Thank you again for the love and recommendation!

Avaliado com 5 de um total de 5 estrelas

Easy process, beautiful lenses, great customer service!

The process was easy to order and confirm my prescription! The lenses are gorgeous and comfortable, too! The customer service is fantastic - I HIGHLY recommend! Koreans know their contact lenses!

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Thank you so much for your wonderful review! We’re thrilled to hear that you found the ordering process easy and that you love how the lenses look and feel. Your kind words about our customer service mean a lot to us!

We really appreciate your recommendation and can’t wait to help you with your next order. Enjoy your gorgeous lenses!

Avaliado com 5 de um total de 5 estrelas

I love this company

I love this company. I’ve been ordering my contacts from them for at least 10 years, and I discovered them through a YouTuber. I’ve continued going back ever since because they never disappoint. My orders are always accurate, the quality is consistently great, and the overall experience has always been reliable and easy.

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Hi Cassie, Thank you so much for your kind words and for being such a loyal customer over the past 10 years! It means the world to us that you discovered us through YouTube and have continued to trust us for your contact lenses. We’re thrilled to hear that your orders have always been accurate and that you’ve enjoyed a reliable and seamless experience with us. We look forward to serving you for many more years to come!

Avaliado com 5 de um total de 5 estrelas

I have been using eyecandys for years…

I have been using eyecandys for years to order contacts. I have never had any issues and the lenses have always been good quality and comfortable. I have always recommended this site to my friends for ordering coloured lenses.

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Thank you so much for your kind words and for being a loyal EyeCandys customer! 💖 We’re thrilled to hear that you’ve consistently enjoyed our lenses and that they’ve been comfortable for you. Your recommendations to friends mean the world to us, and we truly appreciate your support.

We look forward to serving you for many more years of fun, colorful lenses!

Avaliado com 1 de um total de 5 estrelas

Shady refund

I ordered online OCT 4. After a week of waiting for a shipment notice I emailed only to be told they had been on a holiday and the warehouse still had to manufacter them. When I pressed to an exact shipment date they gave generic responses like thank you for your patience we are working hard to get out your order. Well #1 I need an exact date because im leaving for vacation so it's great that your "working" on it even though your actually closed due to holiday. #2 that should have been disclosed before check out before I even order the contacts that your order will be seriously delayed due to this holiday. I asked for a refund for two days. Finally someone stated ok I have refunded you. But never came back to my bank account. I waited two days still no pending refund. Finally disputed with my bank and sure as shit two hours later I received an official refund receipt from the company and refund was pending into my account.

I would never had ordered if I was given the information about the shipping delay. I knew the order was going to take a few weeks to actually get to me after being shipped so it's already a long wait when you add a warehouse holiday and manufacturing delays and then refusing a refund it all equaled shady business. I won't be ordering again.

15 de outubro de 2025
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

We’re really sorry for the frustration you experienced. The delay happened during our supplier’s holiday closure, which affected order processing times. We understand how inconvenient that was, especially with your travel plans, and we truly apologize that this wasn’t communicated more clearly at the time.

We’re glad to hear your refund has been completed and appreciate your patience through the process. Your feedback is valuable, and we’re already working to improve our notifications during holiday periods to avoid similar confusion in the future.

Warm regards,
The EyeCandys Team

Avaliado com 5 de um total de 5 estrelas

My order came within a week and a half

My order came within a week and a half, beautiful contacts I love them! I did have a small tear on one lens when I received them, but eyecandy took care of it!! Will be ordering again.

7 de outubro de 2025
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Hi Kodi, Thank you so much for your kind words! We’re thrilled to hear that you love your new contacts. We’re glad we could quickly resolve the issue with the torn lens, and we can’t wait to have you order from us again. Enjoy your beautiful eyes!

Avaliado com 5 de um total de 5 estrelas

The products I receive from eyecandys…

The products I receive from eyecandys are always very well packaged and I am happy with the quality of the products. The checkout process is pretty straightforward as well and I like their partnership shop pay for tracking purposes.

4 de outubro de 2025
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Thank you so much for your kind review! We’re thrilled to hear that you’re happy with our packaging, product quality, and checkout experience. We truly appreciate your support and look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

The shipping is fast and the quality of…

The shipping is fast and the quality of the contacts are soo good!

23 de julho de 2025
Avaliação não solicitada
logotipo da Eyecandys

Resposta de Eyecandys

Thank you so much for your kind words! 💕 We’re so happy to hear that you loved the fast shipping and quality of the contacts. Your support means the world to us! 🥰

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