Frankly, I don’t know how you’ve stayed in business. I was told by three different people that a return shipping label would be sent to me and the full amount of monies paid would be refunded. You m... Ver mais
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Veja o que dizem as avaliações
My order with them got stolen on the delivery day. Not only they were super understanding of the situation, but they sent me right away another package for free. They even require that the new package... Ver mais
Excellent eye care products. Pollen count is high and my eyes were sore itchy…. The eye mask is soothing drops help immensely and spray provides instant relief. I bought these products for my daug... Ver mais
Easy to order using the website as well as look at other possible eye products on the market including customer reviews. Shipping has always been fast and convenient hence why I buy from Eye Drop Shop... Ver mais
Detalhes da empresa
Escrito pela empresa
Shop from a handpicked collection of 250+ Doctor approved, top quality eye care products. We carry the best premium quality eye care products in the industry, trusted by both top eye care professionals and dry eye sufferers across Canada. Plus we ship out your orders super fast -- within 24h. When you want quality and convenience, choose the Canadian eye care company your eyes can count on: Eye Drop Shop.
Informações de contato
4505 Rue Cousens, H4S 1X5, Montreal, Canadá
- 1-844-442-3937
- info@eyedropshop.ca
- eyedropshop.ca
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 25% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Products and delivery
Very positive.
Express Shipping???
Frankly, I don’t know how you’ve stayed in business. I was told by three different people that a return shipping label would be sent to me and the full amount of monies paid would be refunded. You misrepresented the Express Shipping, plain and simple. I’ll be notifying Consumer Affairs regarding your inability to conduct a proper legal transaction
I wish because I am a long time…
I wish because I am a long time customer I could get some discounts.
Excellent eye care products
Excellent eye care products. Pollen count is high and my eyes were sore itchy…. The eye mask is soothing drops help immensely and spray provides instant relief. I bought these products for my daughter and we have both had great success. Thank you !!! Delivered right on time!!
Absolutely awesome service
I recently received a product I did not…
I recently received a product I did not order. I tried contacting customer service multiple times by phone but could not reach anyone.
When I checked my account, cancellation options were not clearly accessible and the subscription process was confusing through a third-party system. I had to go through that system to deactivate it.
During my call with support, I was first told they did not have access to cancel subscriptions. After further discussion, I was then told everything had been removed and the subscription was cancelled, including payment details.
This inconsistency was very frustrating, especially being given two completely different explanations about whether cancellation was even possible.
Because of this experience, I no longer feel confident using this service.

Resposta da Eye Drop Shop
You brought my order to my door
Super fast & easy ordering process
Super fast & easy ordering process. Swift delivery. Outstanding products.
Order came quickly
It is always a pleasant experience shopping at eye drop shop
It is always a pleasant experience when shopping at eyedropshop.ca. They have a vast array of excellent products and the shipping is fast and very well packaged. Thank You!
Fast service and exactly what I ordered,
Easy to shop website
Easy to shop website, items arrived quickly and well packed, exactly as advertised, no complaints!
I order regularly from Eye Drop Shop
I order regularly from Eye Drop Shop, and am always pleased with their pleasant and helpful customer service, responsiveness and quick delivery!
Information re delivery is the best
Easy to shop online but delivery is the best. Informed from when they are preparing the shipment to after delivery.
A Experiência Trustpilot
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